Booked a last min getaway with husband and 5 yr old.
Arrived about 4pm and headed straight to pool, as my son was super excited to swim.
In short, it was disgusting! At first glance there was an overabundance of debris floating in the water. I went and asked someone to skim it, and in all fairness, someone did come right out and do it. It was only part of the problem. When we got it it became clear that the pool was in completley horrible shape. The liner was lifting up and almost floating to surface in some areas. It was really really run down and just gross. So much for relaxing by the pool area. It was a major dissapointment. Sat we went off on some fun excursions and came home and watched an hour of tv inside the room before dinner as opposed to enjoying the pool area.
Which brings me to the room. Our first night we were in a room above the kitchen. It was last minute booked and the woman i spoke with on the phone told me it was the last toom avail and warned me there was a "slight humming noise from kitchen fan which most people didnt even notice and was turned off at 9:00pm". It sounded more like a jet engine taking off, and was on until 11:00pm and was turned back on at 5:59am. Needless to say the first night was a nightmare. This was the same woman who told me the pool area was "nice" and "updated recently".
Called front desk and the said they would give us a 10 perc disc and i said it should be more and we would have to leave. They then offered a 20 perc disc and agreed to move our room. So we are here now just waiting to head to supper and hoping tonight is a more pleasant exp.
and the entire place smells like garlic not in a good way.
overall would not return in a million years. Full
Renovation is needed.
- Official Description (provided by the hotel):
- Full service resort located just minutes from North Conway Village in North Conway, NH, and provides a panoramic, one of a kind mountain setting. Located at the base of White Horse Ledge, 80 guest rooms and suites include double pillow top mattress, high thread-count sheets, deluxe bedding, flat panel TVs, DVD/VCR, refrigerators, free wi-fi, Aveda amenities, and more. Superior rooms offering upgraded amenities, welcome amenity, bottled water and mountain views are available, as well as deluxe guest rooms and luxury suites. Ledges Restaurant provides panoramic mountain views along with award-winning cuisine and excellent service. Ledges offers modern American cuisine with a focus on local and sustainable product. The cozy Tullamore Tavern offers casual dining in a comfortable and relaxed setting. Amenities include on-site private massage room, golf, year-round outdoor heated swimming pool, fire pit, Jacuzzi, Finnish Saunas, workout facilities, game room, gift shop, hiking and biking trails, walk to Echo Lake and more. Available for leisure travel, family reunions, weddings, elopements, showers, corporate meetings, executive retreats, anniversary parties, birthday celebrations and more. Dogs under 25 Lbs. Are accepted in specific dog-friendly rooms for a fee with pre-registration required. ... more less
- Reservation Options:
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- Also Known As:
- White Mountain Hotel North Conway
- White Mountain Resort