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White Mountain Hotel and Resort
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Reviews (1,174)
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All reviewsledges dining roomhole golf coursewhite horse ledgecathedral ledgethe outdoor heated poolecho lakefire pithotel is beautifuloff the beaten pathviews of the mountainshot tubbreakfast was includedbit datednew englandthird floorhiking trailsnorth conway area
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579 - 584 of 1,174 reviews
Reviewed 13 August 2014

I stayed at this hotel for two nights along with my family. We were happy about the location and initial reception and got a shocker when the AC was not working. The buttons were broken. When we complained about the same, maintenance anchorage took a look and said he cannot do much and the specific models of AC malfunction. It looked like they are aware of this and still rented out the room. We were not given alternate option and finally we have to spend both the nights in sweaty conditions.

Room Tip: Better avoid it else ask for rooms without mcqeen branded ac
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Karthik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 6 September 2014

I am very sorry that your AC unit was not working properly during your stay with us. The maintainence person that came up to fix it for you should have known that we keep 2 spare units for just such an emergency. I"m mystified that he just let it go at that. No excuse. I will contact you separatly. Thank you for staying with us.

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Reviewed 11 August 2014

My husband and I spent a night here for our 18th anniversary which was right what we needed. The staff couldn't have been more helpful and friendly. After striking out for a hike through the mountains we came back and relaxed in the jacuzzi to unwind. The food was both delicious and plentiful. We could have stayed there for a week and not experience everything they have to offer.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank A6QUEENB9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 6 September 2014

We are thrilled that you decided to spend your anniversary with us. It's always a pleasure to read that our guests completely enjoy the fascilities and location of this very special place. We hope to see you again in the near future.

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Reviewed 11 August 2014

This hotel is a bit dated but not in a bad way. It is clean, rooms are spacious and it has an overall feel of an aging lady that is still elegant in her old age. Kitschy but classy. Two queen beds plus a full pull out fit quite comfortably in our generous sized room. Delicious complimentary cookies when we arrived and free bottled water every day in the room. Most hotels don't offer either. Bathroom was massive in size! just one sink though. we ate at the hotel restaurant and it was the best meal of the trip!! lobster mac and cheese was phenomenal!! sirloin and steak tips also done to perfection. dessert was the profiteroles and the bread pudding, both were divine! stay for the location and the atmosphere of the hotel and definitely eat there, totally worth it!!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank lthooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 6 September 2014

Thank you for your kind review. I'm so glad you appreciated the very special location of our hotel. We try very hard to make our food served in the Dining Room and Tavern to be some of the best in the North Country. That's why we have won so many awards and have so many local people come to the hotel to dine. It's very unusual for a hotel to attract locals, but we do! I hope you'll visit with us on your next stay in the area.

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Reviewed 9 August 2014 via mobile

The hotel staff accommodated my family with two rooms and excellent care of both rooms. The supplies of soaps etc plus coffee and tea in our rooms showed great kindness. Also, the fire pit staff took care to set up the evening with a beautiful warm place to talk to family and to make new friends. We met folks from Canada and Ohio! The jacuzzi was clean and always ready in a great mountain setting with plenty of chairs around both pool and jacuzzi to use for my online with with excellent internet. Thanks to Roberta the receptionist at breakfast who worked very hard to make us Pennsylvanians feel welcome!!!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Maryanndiedwardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 6 September 2014

Thank you for your feedback! It's great to know that you enjoyed all the extra amenities that we put in our rooms and throughout the hotel. When you come back in the future we will have even more! Thanks again.

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Reviewed 6 August 2014

Great location and view over the mountains. Comfortable and clean room. We had an excellent dinner there at the restaurant with great and personal service. A little far from next town. We surely recommand this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Róland A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol S, Owner at White Mountain Hotel and Resort, responded to this reviewResponded 7 August 2014

So wonderful to read that our friends all the way from Iceland enjoyed their stay. We look forward to your return visit sometime in the future. Regards, Carol Sullivan

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