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“Exceptional hotel”

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Comfort Inn & Suites North Conway
Ranked #1 of 25 Hotels in North Conway
Certificate of Excellence
Richmond Hill, Canada
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Exceptional hotel”
Reviewed 14 July 2014

We so much enjoyed our stay at this hotel. The women at the front desk was so friendly and helpful. She gave numerous suggestions for things to see and do and gave us coupons for the bus ride up Mt. Washington when we mentioned we were planning this activity. The hotel is beautiful and caters to families. They have an indoor poor and mini golf. The room was extremely clean, the shower was great and the mattresses were very comfortable. They have a self serve breakfast area with numerous food choices such as eggs, sausage patties, breads, french bread, fruit, yogurt, cereal, coffee, etc. There are a limited number of tables so it can be a little difficult to get a seat. We look forward to returning again.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Shutterbug_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 15 July 2014
We are so pleased that you enjoyed your visit with us. Pirate's Cove Adventure Golf is so beautiful this time of year, so glad that you got to visit them. We hope that you will visit us sago soon! Enjoy your summer! Thank you for your wonderful review. It was our pleasure to serve you.
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882 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Coventry, Rhode Island
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

This is honestly the first time I have been excited to write a positive review about a hotel! I was so impressed with our stay. It was the first vacation we took with our 2 year old and I am glad this was the place we stayed. First of all, it is in a great location. We were able to go to Storyland and Santa's Village during our stay. Santa's is a bit of a drive, but a very beautiful drive and well worth it. It is also close to the cute town area. We were initially concerned with our suite being right next to the elevator, but it was never an issue. Very quiet. Staff was very friendly. They brought our rollaway crib right up. Bed was super comfortable. Nice flat screen TVs. Toddler loved the big bath tub and there was a nice wet bar with microwave, sink and great sized fridge. This was a blessing for us to store snacks etc. the breakfast was AMAZING. Several options - eggs, bagels, fruit, yogurt, sausage, cereals, and different batters to make your own waffles! The staff made sure things were extremely clean. I noticed they emptied the trash constantly, ensuring a very nice atmosphere. The small pool was adored by my daughter. The women at the front desk were polite and kind to my daughter. Overall, I really have nothing bad to say, except for that my daughter did NOT want to leave at all. Thank you so much for making our first trip a great one. We will be back if you will have us!

Room Tip: We opted for the suite and felt it was well worth it!
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Megan02831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 10 July 2014
You will always be welcomed to our hotel! We sincerely appreciate your gracious review and hope tha you will have an opportunity to visit us again soon. We have just received the Choice Hotels International 2014 Hotel of the Year award; this was possible because of guest comments like yours. Thank You! Enjoy your summer!
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Ottawa, Canada
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 July 2014

This hotel has the happiest staff I have ever seen. Bill at the front desk is worth every cent they pay him. He is courteous, friendly, helpful and just very nice to talk to. ALL the staff we interacted with really seemed to want to help or just say "Hello". Very fine hotel.

Room Tip: Get room with view of Mini-putt
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  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Earl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 9 July 2014
Bill was delighted to read your compliments! He did have his hand out after reading your review! It was our pleasure to have you as our guest. We hope you can visit us again soon. We have just received the 2014 Hotel of the Year award by Choice Hotels International and it is because our guest's comments that we have received this prestigious recognition. Thank You! Have a wonderful summer!
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Massachusetts
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 July 2014

A stay at a horrible Rodeway Inn in Rutland, VT in 2007 kept me from booking at ANY of the Choice Hotel chain locations for 7 years. When searching for a place my friends & I could stay in North Conway for a hiking weekend in the White Mountains, I checked out TripAdvisor and the ratings for this Comfort Inn were so high, I decided to give it a chance.

It was everything the reviews had said it was (clean, comfortable, quiet), and the service was excellent. Everyone was very accommodating and friendly. I hope all Choice Hotels use this as a model of how a hotel should be!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jensparks05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 9 July 2014
Thank you so much for your wonderful review! It was our pleasure to serve you and we hope that you will visit us again soon! It is guests like you that make us proud of our hotel. We have just been honored as the 2014 Hotel of the Year - it is so nice to see your comments to bolster that award! Have an excellent summer!
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Hartford, Connecticut
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2014 via mobile

Bill at the front desk is so pleasant to deal with! From handling our reservation, to checking us in, to greeting us, he made sure we were taken care of! Everything was great, except for the last day when a rowdy, obnoxious family at breakfast ruined it for all with their unruly antics! But, aside from their lack of parenting etiquette, our stay was wonderful! We enjoyed staying in the same room we did our last visit (324)! Mini golf was fun!! The breakfast was great, especially the fluffy eggs! The little amenities in the bathrooms, such as towel racks, makeup towelettes and extra towels were all used and appreciated! We enjoyed watching FIFA World Cup, too!!!! We love coming to NH and will def stay here again! It was my husband's 40th birthday and we renewed our vows (15) years, so very
special, in addition to Storyland!!! Memorable!!!!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mosterannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 6 July 2014
Congratulations! We are honored to have you stay with us on your two special events! Bill was delighted to read your shout out - he truly enjoys helping our guests make the most of their North Conway vacation. Enjoy your summer! We hope to see you again soon!
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New Ipswich, New Hampshire
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 July 2014

We've stayed at several properties in the Mount Washington Valley area on previous trips and this hotel is by far one of the best. The rooms are meticulously clean, bedding and linens very comfortable and nice quality. The rooms have recently been refurbished and looks great! The breakfast was always well stocked and adequate. My only complaint would be that there was never enough seating in the breakfast area during peak times. The pool is also on the small side and wish they had an outdoor pool. Staff was always very friendly and helpful, especially Bill who checked us in.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 2 July 2014
Thank you for your review. Summer time can be a bit overwhelming and breakfast can get crowded. If you experience this on your next visit it can be nice to take breakfast to the quietness of your room. We have trays on the coffee counter. If it's a beautiful day, the outside picnic areas are really nice to enjoy breakfast and the rise of a new day. Bill really appreciates the shout out. We hope to see you again! Enjoy your summer!
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Boston, Ma
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 June 2014

Wow. A Comfort inn that I like THIS much? Dunno what it is exactly? Impeccably clean. Staff was very attentive & friendly, no hassle for *any* request. Has all the amenities you need - great breakfast, perfect location (and a 24 hr 7-11 right next door). The hotel is so clean, I never would suspect they were at full capacity. The miniature golf course is so fun & grounds are spectacular, great to check out even if you do not play! Kids liked the pool a lot (indoor only). Everything went so smoothly from check in to check out.

So many staff members went totally out of their way for me - gave my 6-yr old a puzzle when I had to leave him in the lobby for a minute, housekeeping was happy to give me a few needed items when I stopped them in the hall, breakfast staff bends over backwards to keep you happy, plus warm cookies at check in! seriously - this place is a gem. I WILL return and I can't wait!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank egail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, 1 July 2014
Thank You so much! The whole staff is so proud to read your review. We truly enjoy helping and serving our guests, if you need something just let us know, we will try our best to make it happen! It is nice to be recognized. Please visit us again soon! We want you to be a repeat guest for ever.
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Additional Information about Comfort Inn & Suites North Conway

Property: Comfort Inn & Suites North Conway
Address: 2001 White Mountain Hwy, Route 16, North Conway, Conway, NH 03860
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in North Conway
#1 Family Hotel in North Conway
#3 Business Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites North Conway 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The North Conway Comfort Inn & Suites is a Platinum Award Winning property of the Choice Hotels Comfort Inn brand. This hotel is family friendly and offers spacious studio suite rooms with a wet bar for a microwave, coffee maker and mini-fridge. You will receive concierge style service from all of our staff to make sure your North Conway visit is a memorable one. Centrally located; you will be close to retail outlet shopping, ski mountains, unique local restaurants, family attractions, the Village of North Conway, mountains and rivers. Come Stay Where You Play! ... more   less 
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Also Known As:
Comfort Inn & Suites North Conway Hotel North Conway
Comfort Inn And Suites North Conway
Comfort Inn North Conway
North Conway Comfort Inn

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