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“Clean, quiet hotel in the heart of the White Mountains”

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Comfort Inn & Suites North Conway
Ranked #1 of 25 Hotels in North Conway
Certificate of Excellence
United States
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Clean, quiet hotel in the heart of the White Mountains”
Reviewed 24 October 2009

My husband and I typically stay in Bed & Breakfasts since we have found hotels to be not so clean and noisy but were pleasantly surprised when, while travelling through New Hampshire, we discovered this hotel. It was super clean, quiet and the room was a suite so we had more than just a typical hotel room with a bed or two and a desk.

Breakfast was also very good with a large selection.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stripes90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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882 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Boston, MA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2009

My husband and 2 month old little girl stayed at the Comfort Inn & Suites during our trip to the White Mountains. The hotel is in a great location! Take a short drive and there are many stores, shops and restaurants. We reserved a double bed suite and you could sleep 6 people comfortably. The only disappointed I found with the room were the beds. They were not comfortable at all! At check-in we requested a crib for our daughter and when we returned from lunch it was waiting in our room! The employees were extremely helpful and kind - throughout our stay. The free breakfast was great, although I would recommend getting there early as it gets crowded very quickly. Overall I thought the hotel was a great place to stay and we would recommend this place to our friends and family. They also provided us with a 20% coupon for our next stay at check-out.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BostonYankee5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiltshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2009

We stayed here for eight nights as a base for touring New Hampshire. Our suite was roomy, well maintained and cleaned to a high standard. All the staff were very helpful and friendly. The breakfast bar was first class, with good variety and was replenished as soon as levels dropped slightly. Whilst not the least expensive in the area, we felt it was good value considering the location and amenities. We would not hesitate to stop here again.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R0n007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancaster uk
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2009

We visited North Conway on our recent vacation to New England and were fortunate to stay in this great hotel. The staff were very friendly and helpful on check-in and the large room was a great place to relax ( we love a sofa ). The Hotel is in a good area for restaurants and if you like mini golf it's right nextdoor. You even get a discount with your room key. It is also close to the outlet shopping mall. The breakfast was very good fresh fruit, cereals, waffles etc. we had a great time and would happily stay there again.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fredfreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2009

We found this to be a very nice, clean hotel of good value. The staff were all pleasant and helpful. They recommended wonderful restaurants and gave us menu's to help us make a choice. We usually stay in what one might be a 4 star hotel but we will include this on our list of best places to stay.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MimiNh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cambridge uk
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 August 2009

We spent 2 nights in this spacious and clean suite with seperate bedroom and ice and vending machines adjacent. Internally very quiet but we stayed opposite side to the golf course and the club and its car park were a little noisey. Luckily we were exhausted so no problems sleeping. Swimming pool very small and quite cold, we were lucky to have to ourselves otherwise could have been a bit of a squeeze. Self service breakfast was hit with the children especially the do it your self waffle maker, again it was a a small dining room but seemed to work just! Staff constantly refilling and supervising breakfast area and helped this novice waffle maker.
The staff were also really helpful and friendly and able to recommend eating places
.
You also get reduced rates at the golf course thats attached and we had a great hour of fun battling with the watery holes before we moved on to our next hotel.

This is a great base for exploring the White mountains and well placed for shopping at the multitude of outlets - we will definetly use this chain again.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank unnaturallyhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2009

Stayed for 2 nights in July. The room was okay until you sat on the bed and realized that the edge of the mattress was broken down. So bad that I fell out of bed during the night and was badly bruised. I told the staff and they said they would check it out but all they did was flip the mattress so that the bed was still bad. There was no apology. Later after filling out the hotel's survey, we received a letter from the manager. Again, no apology - just a lengthy thing about how they won a hospitality award. Not from me.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calgal55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenh012, Owner/General Manager at Comfort Inn & Suites North Conway, responded to this review, 15 August 2009
My e-mail of August 2nd was sent with sincerity. Comments received from our guests are very important and are not overlooked. The Front Desk did tell the Housekeeping Manager about the bed next to the window. She investigated the situation and could not seem to replicate a “soft side” of the mattress. She then contacted the Maintenance Manager and he removed the mattress and investigated both the mattress and foundation box springs for any faults. He could find nothing wrong and contact me. I personally investigated this situation with both the Housekeeping Manager and Maintenance Manager and could find no breakdown of springs or framing of either part of the bed. It was my suggestion that the box springs be rotated and a note being left about the service we provided to the room while you were away for the day.
I sincerely apologize for any bad service and nasty attitude that you believe was demonstrated. It would never be our intention to dismiss ANY guest comment. We reacted but apparently fell short of your expectations. Again, I hope that you would consider a future visit with us in North Conway and please do not let this recent experience reflect on your decision to visit any other Choice Hotels International property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites North Conway

Property: Comfort Inn & Suites North Conway
Address: 2001 White Mountain Hwy, Route 16, North Conway, Conway, NH 03860
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in North Conway
#1 Romantic Hotel in North Conway
#3 Business Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites North Conway 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The North Conway Comfort Inn & Suites is a Platinum Award Winning property of the Choice Hotels Comfort Inn brand. This hotel is family friendly and offers spacious studio suite rooms with a wet bar for a microwave, coffee maker and mini-fridge. You will receive concierge style service from all of our staff to make sure your North Conway visit is a memorable one. Centrally located; you will be close to retail outlet shopping, ski mountains, unique local restaurants, family attractions, the Village of North Conway, mountains and rivers. Come Stay Where You Play! ... more   less 
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Also Known As:
Comfort Inn & Suites North Conway Hotel North Conway
Comfort Inn And Suites North Conway
Comfort Inn North Conway
North Conway Comfort Inn

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