On the surface the hotel appears to be top notch. Nice exterior and interior as well as adequate parking. The hotel has a pool but every night it was jammed with no less than 50 people. The breakfast was below average continental and the complimentary coffee served throughout the day was average or below. If you like Starbucks, just drive two minutes to buy proper coffee. As for the rooms, also on the surface they look ok. Standard furniture and above average beds. Our room had a mini kitchen which was convenient. That is it for the semi positives.
DONT STAY IN THIS HOTEL. It is way overpriced for the quality of room and service. After staying one night, it becomes apparent that the entire hotel was constructed quickly and cheaply. The walls are paper thin and the ceilings/floors even more so. We could hear everything from the rooms adjacent and below. We complained three times on the noise until it finally died down around 11pm. Also our room was neglected to be cleaned on two days and on the third day, we came home at about 3pm after being out of hotel for most of the day and the cleaning lady had just started the room. So make that 3 days, housekeeping did not clean. On the first evening when we had all the noise, We left a message for the manager to contact us be we did not hear from the manager until we actually approached him on the last day. Finally on the last day, we met the manager but only when we approached him. He came up with a story that they lost the message but it was not very convincing. He agreed to knock 50$ off my last night. He did not appear overly concerned with the terrible customer service. My assumption, this hotel will continue to do ok because a lot of folks are loyal to marriott rewards. I have probably stayed in 40 residence inns before and this was the worst. I don't recommend. If your going to North Conway, skip the marriott rewards this one time and stay at one of the hotels like the Grand, red jacket, or Fox Ridge.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Ebookers, Expedia, Priceline, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Residence Inn North Conway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn North Conway Hotel North Conway