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“Always a Positive Experience!” 5 of 5 bubbles
Review of The Stonehurst Manor

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The Stonehurst Manor
Ranked #5 of 24 Hotels in North Conway
Certificate of Excellence
North Attleboro
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Always a Positive Experience!”
5 of 5 bubbles Reviewed 12 November 2013

My husband and I have stayed at Stonehurst Manor several times and we have never had a complaint. We usually stay in the manor house with a fireplace and/or jacuzzi, but we weren't able to find a room we liked despite making the reservation in August. That should tell you something right there...this place is very desirable. We stayed in the mountain wing for the first time and found the room comfortable and spacious with a sitting area. I was able to crack the window that had a screen despite what an earlier post said. Our waiter the first night I think his name was Scott ( he was a tall, slim young man) was knowledgeable, informing us about the specials and soup of the day. He was extremely efficient and very attentive despite the busy evening. Dragan (loved his accent) was our breakfast waiter each morning and he, too, was very attentive. It was so busy at breakfast that I told him they needed a busboy. He and the waitress were running around like crazy trying to set up tables for entering guests and still managed to keep our coffee cups full. Both waiters were very professional and the service was great. We loved the appetizers Saturday evening. Can't wait to go back!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 13 November 2013
Thank you for such a wonderful review. We are glad to hear that your annual visit to the Manor was just as wonderful as each one prior--it is truly an honor being part of a tradition and memories!
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1,227 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
East Falmouth, Ma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

We take an annual trip each year to Stonehurst and this year was no different. The staff is amazing and so accomodating. From checkin to checkout. Lisa at breakfast is so pleasant and has a smile on her face the minute she sees you. How she remembers what our preferences are year to year is amazing. Michael the bartender will do anything to make your drink the way you like it. Heidi and staff we cannot say enough. Food as good if not better everytime we go. If you want to take a getaway and just relax and do what you want. This is the place to go. Plenty to do in the area from shopping to hiking and walking and in the winter snowshoe right out their back door (or cross country ski). Thank you again for a wonderful stay.

Room Tip: All rooms are great. You can view each room and description on line and the pictures are true to th...
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 13 November 2013
Thank you! We take much pride in having a wonderful staff that will take care of your from the first dinner through you departure breakfast and our guests such as yourself who return year after year make it all worth while.
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Andover, Massachusetts
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 10 November 2013

I feared there would be one -- a catch. A reasonably priced inn that also includes dinner and breakfast? Surely the food must be skimpy or not that great, right? Well I'm here to tell you the food is great and this place is every bit the deal it seems to be. Their signature dish (and they have many good entree options, eg lamb, lobster, pizza, salmon etc. etc.) is prime rib. I'd read some reviews by people who raved about it and a few by people who were disappointed. Our first night we both had it and found it was good. Not life-changing, but good. The second night I got the lamb (also great) and my girlfriend ordered the prime rib again. This time it was SUBLIME. Cut-with-a-fork-tender, juicy, thick, with a smoky taste...absolutely perfect. So, yeah, it's possible to not always get their best, but that's true of any restaurant. And it must be said the prime rib the first night, while not sublime, was still good. Good enough that one of us ordered it again. On top of the dinner and breakfast the inn also has a cozy bar, with fireplace going nonstop, where they hand out free appetizers for an hour each night. The rooms have jacuzzi baths and, some, their own fireplaces. I honestly can't imagine staying anywhere else in North Conway with all this inn has going for it. My only complaint is one I could level at the majority of hotels and inns that advertise "free wifi." If it takes 10 minutes to open the New York Times website, or you have to leave your room to do it...then you don't really offer wifi. Either pull the plug and stop pretending, or spend a few hundred dollars to actually make it work. It's not that hard. Internet can be run through the electric wires or signal boosters can be placed around the inn. But this is not a huge complaint. I knew very well before I got there that I really wasn't going to be surfing the web or "working" while at the inn and neither, probably, will you. And actually as long as I'm complaining there was one other thing: $24 for a glass of Lagavulin scotch?! They don't charge that much in Manhattan. That's a bit over the top. Still, I'd go to this inn again and hope I can soon.

Room Tip: splurge on one with fireplace if you can afford it. Or find one available.
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  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 13 November 2013
Thank you for taking the time to write of your recent visit with us. We are delighted to hear that you enjoyed your meals. Our Executive Chef and his culinary department make it their commitment for your meal to be memorable and enjoyable whether they are making the fresh pasta to our artisan breads, smoking the prime rib or creating dazzling desserts.
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York Harbor, Maine
2 reviews
5 of 5 bubbles Reviewed 10 November 2013

Over the years we have stayed at Stonehurst Manor so many times I have lost count, but it is at least eight. We always enjoy our stay more than words can express. The room rates have remained reasonable all of that time, hardly changing at all. The rooms in the mountain view wing where we always stay have been around for many, many years, but are clean and very comfortable... the floors squeak a bit too much but that is all part of the charm of the place. This year they added in a manager’s cocktail hour before dinner that we loved, and John the bartender was super. The star attraction is the Manor's fantastic dining and excellent wait staff. Every room comes with a full dinner and breakfast. The menu is one of the best and varied we have seen, and Chris the chef even gave us one of his recipes. Lisa (with a capitol L - hi Lisa) was our waitress for breakfast. We never wanted for anything ... coffee refills and condiments ... you name it. And it was good to catch up with her and her news about her grandchildren. She has been there for us every visit...we almost feel like part of her family. If you are looking for a relaxing stay, with good food, good spirits, and good company, this is the place.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JimByrne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 13 November 2013
Thank you! We are always honored to be a part of yearly traditions and we love knowing that we a part of the memories.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cookshire, Canada
1 review
5 of 5 bubbles Reviewed 10 November 2013

We stay at the Stonehurst Manor every year in November. We can't wait to go back each year! We received friendly, welcoming service from Lisa and Tessa which made our stay that much more enjoyable! Thank you and see you next year!

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Casey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 11 November 2013
We are very honored to have guests return year after year such as yourselves which to us makes you more like family. We look forward to seeing you join us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 November 2013

We planned a last minute trip to meet up with friends for dinner in North Conway, as well as a business meeting the following morning. We had to take our dogs along. We had a previous pleasant stay at Stone Hurst Manor, so we decided to book another stay with them. I indicated that we would not be staying for dinner & inquired if we could get a reduced rate since the quote included dinner & breakfast, as well as lodging. I was told, "no"! I went ahead and booked the room in spite of their inability to make concessions. The room was clean & they had doggie treats and dishes for our "girls", as well. A nice touch! Upon check out, we indicated that we couldn't stay for breakfast due to an early business meeting. They were most gracious and gave us a breakfast sandwich & English muffin to take out. We asked if they would consider giving us a voucher for dinner to be used in the future since we were unable to have dinner the previous evening, but again we were denied. I feel they should consider having a policy that is more flexible. It is leaves a bad taste in ones mouth to pay for something & not receive it, especially since they were apprised of our situation in advance. Just a thought!

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 123cassidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 10 November 2013
Thank you for your kind review--we certainly understand what is it like traveling with our little ones and know that every little special treat makes a lasting impression. We are beyond delighted to hear that you and your little ones enjoyed your recent visit~see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

A+ for our wedding! Heidi and the staff did such a great job. I didn't want to worry about a thing on my wedding day and I did not have to one bit! Heidi knows how to run a wedding inside and out. That's all there is to it.
The food was amazing as always. They made us custom martini's for our wedding. How cool is that? Oh, and they were very good. Their bartender is a drink genius.
We stayed in room 22, one of the biggies with the fireplace and jacuzzi. It was wonderful. The bed was comfy.
We had after-parties in our room both nights we were there and amazingly didn't get yelled at for being too loud (which I thought we must have been). So either the staff is tolerant or the room kept the sound in.
Anyway. Definitely recommend Stonehurst. It was an awesome day, hosted at an awesome location.
Cheers!

Room Tip: The rooms inside the manor are very nice.
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Exploritouring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter R, Front Office Manager at The Stonehurst Manor, responded to this review, 6 November 2013
Thank you very much for your wonderful words and are happy to hear that you wedding was more than everything you could have imagined. We do hope to see you for your anniversary! Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Stonehurst Manor

Property: The Stonehurst Manor
Address: 3351 White Mountain Hwy, North Conway, Conway, NH 03860-5167
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in North Conway
#14 Family Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Stonehurst Manor 5*
Number of rooms: 26
Official Description (provided by the hotel):
FREE dinner and breakfast at the Stonehurst Manor, a turn-of-the-century mansion located on 33 private acres just one mile north of North Conway, New Hampshire where you'll experience the "best" getaways that Mt. Washington Valley and the White Mountains have to offer. Romantic guestrooms and suites(many with mountain views, Jacuzzis and wood-burning fireplaces), a popular gourmet restaurant, a Library Lounge with a huge fieldstone fireplace and artisan-carved oak paneling gourmet restaurant serving New England cuisine and Italian specialties featuring Manor-made fresh pasta, wood-fired oven baked artisan bread and signature sourdough pizzas. We are also pet friendly! Outdoor seasonal heated pool and hot tub, tennis and doorstep access to trail network for walking, snowshoeing and cross country skiing. Conveniently located to area activities including tax-free shopping, skiing, fly fishing, hiking, biking, zip lines, and climbing. ... more   less 
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Also Known As:
The Stonehurst Manor Hotel North Conway
Stonehurst Manor North Conway
Stonehurst Manor Hotel North Conway

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