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“NEVER again! horrible, rude & unprofessional..”
Review of Quality Inn

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Quality Inn
Ranked #22 of 24 Hotels in North Conway
maine
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“NEVER again! horrible, rude & unprofessional..”
Reviewed 19 October 2009

we knew it wasn't going to be good when we entered to check in and the hostess didn't greet us, rudely told us the coupon i used to make the reservation she would not honor. she sighed, was obviously put off with us asking her to honor the coupon that we had told them we had a the time of the reservation, and she did eventually give us the room at the reserved price, sighing the whole time, and when i thanked her on our way out of check in, she said "yea" ~ NOT thank you..
our room was very outdated. it was a basic hotel/motel room. the use of the word 'inn'in their name is very misleading. we were in a back unit. where a roll away was in the hallway. the plastic toilet seat was horrible. the shower took about 10-15 mins to heat up to warm water. and the orange pipes in the bathroom were just something that should not be seen. there were large rips in the screens and honestly the whole place needed updating.
the breakfast was fair. coffee (ran out and i did not see it replaced while we were there) juices, containers of cereal, bread & muffins to toast. and bananas.
it was an inexpensive room, but i would have SO paid more to stay at a better place.
i would not stay here again and would suggest checking around some more if you are considering staying here. just the rudeness at check in alone had me wishing i had...

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
26 Thank zlynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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208 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 October 2009

What a waste of money. The room we stayed in was disgusting...the bedsheets were ripped, the comforter stained. The bathroom was even more disgusting - mildew in the tiles, filthy door and walls. The heat control worked on 2 settings: off or full blast - we could not sleep at all because it was so hot. The pool itself is not bad, but the hot tub water looks like it had not been changed in weeks. And if you look up at the roof in the pool area, you can clearly see the mould building up.

If this hotel charged 50$ a night, I would understand that you get what you pay for. But we paid about 120$, and the hotel should be ashamed of themselves. While the breakfast is fine and the location is great, they should invest in some upgrades, and fast.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank runner99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these North Conway hotels

Essex, United Kingdom
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 7 October 2009

We stayed here for one night in May and it was just fine for our needs. A lovely location next to the outlets so no need to take the car and also next to Applebees for a nice meal. We payed $45 for the night with coupon and would stay here again.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bluemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Canada
Level Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 3 October 2009

We stayed five nights at the end of September and into October at this location. We chose this motel based on AAA and the motel website. Firstly, this is certainly not a 2 diamond property and the pictures on the motel website do not accurately represent the conditions. Each day we had to go to the front desk to have our key re-programmed also we had to obtain a different code for the internet connection, very frustrating. This motel needs major work, ie. very old furniture, the decor is a curious collection of old mismatched junk. The bathtub did not drain properly and I advised the front desk, no action was taken, hot water was in short supply. The continental breakfast, well, it was very disappointing. Security, outside doors remained unlocked at night leaving access to anyone, not safe. Front office, not open at night only an emergency number. Security issues that do not meet AAA standards. Front desk staff that have little knowledge of the area. The pool and hot tub looked dirty, the pool is 9 feet deep, the water and the bottom of the pool were very dark. I urge fellow travellers to contact AAA asking that this location be inspected, it does not measure up to AAA standards.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank jmcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochdale ma
1 review
Reviewed 24 September 2009

Very old place.. Needs a ton of updates, way to much money for a hotel. an ok motel...
keys didnt work and bathroom is from the 70s SAVE YOUR MONEY

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmdme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastern Shore, MD
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 9 August 2009

We arrived in N. Conway with no reservations. (We were driving around, sightseeing, and not sure which town we would be in.) We had a Roomsaver coupon, but that was only for one bed, and we needed two. The price was $89, which was not too bad in a town where most hotels are $100 and up. The room was ok. It included a small micro and fridge. Bathroom needed definite updating (all in yellow) and could have looked cleaner. The kids enjoyed the pool. There was also a gameroom with a bunch of video games, and there was a coin-operated washer and dryer, which we put to good use $1.50 to wash, $1.50 to dry.) The breakfast was just basicly cereal and I think some english muffins and/or bread. BTW, the hotel is located near the outlets. You could walk to them sort of behind the motel. The downtown area with all the shops and railroad is a few miles (2-3 maybe) back into town. The ladies at the front desk were friendly. All in all it was OK. It was fine for what it is -just your average motel to sleep in. Nothing fancy.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank iwannatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto ON
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2009

This motel needs major updating from the 70's. There are worse out there, but not many. Pool has questionable smell.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leofreeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1567 White Mountain Hwy, North Conway, Conway, NH 03860-5156 (Formerly Mount Washington Valley Inn)
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #22 of 24 Hotels in North Conway
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Located in the heart of North Conway and the Shopping Outlets. The Quality Inn offers clean, comfortable and quality rooms at affordable prices. Right next door to Settlers Green and within a few minutes of all local restaurants, major attractions and ski areas. ... more   less 
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Also Known As:
Mount Washington Valley Hotel North Conway
Mount Washington Valley Motel
Mount Washington Valley Inn

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