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Hampton Inn & Suites North Conway
Ranked #4 of 25 Hotels in North Conway
Certificate of Excellence
Reviewed 30 November 2012

Check in was fine, not very friendly staff at check in. Room great. Indoor water park great, staff there fine. Gym, no remote, contacted staff, they found one quickly. Breakfast was a Hampton breakfast. Asked for late check out, denied. When leaving desk staff was making cookies, gave my girls both one (friendliest staff of all). Overall Hampton as Hampton, indoor waterpark the reason we go as well as location. Very convienent to shoppping and all Noth Conway offers.

  • Stayed: November 2012, travelled with family
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Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 1 December 2012

Thank you for taking the time to share your thoughts, concerning a recent stay at our hotel. We realize that there are many lodging choices when traveling to the valley, thank you for selecting our hotel. Both our property, and the Mount Washington Valley, are popular destinations. Many guests hope to arrive early, and many wish to stay late. We offer late check-outs on a first-come-first-served basis, so that we may also accommodate those arriving for the day. I regret that we were unable to offer you and your family, a later checkout on your day of departure. Perhaps next time we will be able to accommodate this request, we look forward to your return.

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Reviews (1,478)
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1,160 - 1,166 of 1,478 reviews

Reviewed 26 November 2012

Just got back from a 4 night stay here over Thanksgiving. The waterpark was sensational - my kids and I loved it! The staff was friendly, the breakfasts were more than adequate. There was nightly activities over the weekend for the kids, with movies. The TV in the Great Room didn't work, which was a bit of a bummer when my daughter and I missed the first 20 minutes of Elf because nobody told us it wasn't working. The rooms were adequate and the housecleaning & frant desk staff were super friendly and attentive.
My ONLY suggestion would be this: I booked the hotel on July 5th. Two weeks ago, I went on to the hotel's site to show my kids the pictures to get them excited. We noticed that there was a Polar Express special (tickets when reserving room there). I emailed the manager who told me the tickets were sold out. So, onto my suggestion. In the future, if the hotel offers specials like this, it would be nice if they contacted guests who made previous reservations to see if they would like to pay a bit more to get in on the events. I feel as though I (and my kids) were penalized for being prepared and booking early. My kids were very sad to see other kids coming and going to Polar Express and listening to them talk about it in the pool and breakfast areas. Other than that, we will definitely go again!

  • Stayed: November 2012, travelled with family
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1  Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 28 November 2012

Thank you for taking a few moments and sharing your review, based on a recent stay at our hotel. I am delighted that you enjoyed yourselves and that we were a good fit. Polar Express is a very popular event in the Mount Washington Valley, a tradition for over 15 years. This event sells out months in advance and it can be difficult to get tickets for. I regret that your children were disappointed, however, the Thanksgiving Day weekend is the first weekend of the package and had been sold out for quite sometime. Please contact me directly and I will make sure that you may participate next year. We look forward to your return.

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Reviewed 21 November 2012

Very nice hotel and well maintained. Staff was very courteous and eager to help. Price was very reasonable. Breakfast was more than adequate. Excellent location central to everything.

Only concern was breakfast room was very crowded with very young children. it tookk a while to get a seat. Perhaps a separate eating area for adults not with kids to be able to eat more relaxed.

  • Stayed: August 2012, travelled as a couple
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Thank SNo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 22 November 2012

Thank you for taking a few minutes out of your day, to highlight your recent experience at our hotel. We thank you for the nice review. Our hotel is very busy with lots of families in the summer. In early 2013,we will be renovating our lobby and breakfast area, to make way for 'he Perfect Mix Lobby'.This new design will add some much needed additional seating, along with an area away from the traffic to enjoy breakfast. Thank you for your feedback, please come and stay with us again.

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Reviewed 20 November 2012

I stayed at this hotel 23 - 26 September. Started with a lovely welcome and talk from Manager but all downhill from there. Breakfast was self help with disgusting disposable plates - this is an Hilton Hotel I have had better 'crockery' in Youth Hostels. While showering on the first night I noticed a puddle of urine behind the toilet - reception were very matter of fact when approached about this and couldn't understand why I would be upset - however they did send someone promptly to clean it up. These experiences ruined a lovely hotel for me.

  • Stayed: September 2012, travelled with friends
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1  Thank maggieAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 22 November 2012

Thank you for sharing your thoughts concerning a recent stay at our hotel. While we typically enjoy words of praise we carefully listen to those that are more critical. I apologize for any inconveniences that we may have caused you. Please contact me directly, so that I may take care of this to your satisifaction.

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Reviewed 13 November 2012

Very pleasant experience. Stayed in the Hotel during weekend of Nov 9th. The staff was courteous and very helpful. The rooms were clean and breakfast was great!!! The hot tub and the pool area were very clean. It was a very pleasant stay and I look forward to doing it again!!!

  • Stayed: November 2012, travelled with friends
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Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 16 November 2012

Thank you! We appreciate you taking a few minutes to share your recent experience at our hotel. We love hosting the "Shopping Divas from Maine" every year, and look forward to your return. Thank you so much, enjoy the holidays.

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Reviewed 13 November 2012

Wow! This beautiful hotel was probably one of the best I've stayed in (and I travel a lot)!

The location was perfect for walking to restaurants. It was close to all the shops but yet nestled away in the trees.

The indoor water slides were awesome and had me wishing we had kids with us (well, sort of). The area was so well insulated you couldn't even hear them playing.

The room was excellent. It was very quiet even though the place was almost full when we were there. I couldn't ask for a place to be cleaner.

Breakfast was also just perfect with a great little area to serve yourself and lots of seating. No waiting around, so we could get on the road again.

The stay was worth every penny and would definitely return!

  • Stayed: November 2012
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Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 14 November 2012

Thank you for sharing your very kind review on Trip Advisor. I am just thrilled that we were accommodating to your needs, while on your shopping trip to the Mountain Washington Valley. This time of the year we enjoy having so many of our northern friends. You provide us with the perfect opportunity to show you some good old "Yankee Hospitality"! We hope to see you again soon.

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Reviewed 11 November 2012

What a great time at the hotel. The rooms were clean, the breakfast incuded with our stay was more than plenty and very good. And the pool and hot tub, fun and relaxing. The location for shopping couldn't be better, right across the street from Settler's Green. Can't wait to go back!

  • Stayed: November 2012, travelled with friends
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Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this reviewResponded 12 November 2012

Thank you so much! Once again, we enjoyed having our "Maine Divas" back for their annual shopping trip to North Conway. It is a tradition that we have come to enjoy and look forward to. Give us a call, we would love to set it up for next. Thank you for your business, it means alot to us. Happy Holidays!

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Additional Information about Hampton Inn & Suites North Conway

Address: 1788 White Mountain Hwy, North Conway, Conway, NH 03860-5146
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in North Conway
#2 Family Hotel in North Conway
#5 Romantic Hotel in North Conway
Price Range: £85 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites North Conway 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
One of the newest hotels in North Conway, and in the Mount Washington Valley. Located next to over 100 tax free outlet stores and local restaurants. Enjoy our 5000 square foot indoor water park. The park features two, three story slides, a toddlers section with two smaller slides, Fernando the Frog and the watering mushroom. Expanded wireless is complimentary throughout the building for all of our guests. Start your day we our FREE hot breakfast buffet, and get your family ready for a busy day. Enjoy many of the areas attractions and activities, during all seasons. Pets are welcomed, and there are never any additional fees when staying with Hampton Inns. ... more   less 
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Also Known As:
Hampton Inn & Suites North Conway Hotel North Conway
Hampton Inn And Suites North Conway
Hampton Inn North Conway
North Conway Hampton Inn

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