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“Wonderful Stay”

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Hampton Inn & Suites North Conway
Ranked #2 of 25 Hotels in North Conway
Certificate of Excellence
Montreal-Canada
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful Stay”
Reviewed 14 February 2014

What a wonderful time we had at this hotel.We have been to North Conway many times and have stayed at various hotels. The staff here is so friendly and helpful. The rooms are large and clean.
Breakfast is included with a variety of things to choose from. I would highly recommend this hotel to families, couples, and seniors. The hotel is also pet friendly which is a plus if you are a dog lover! If not, this may not be the hotel for you. Great location since you are so close to the outlets and restaurants. We will definitely go back this fall!

Room Tip: We chose the king size bed suite. It was very spacious.
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank D-Ranella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 17 February 2014
Thank you for sharing, we appreciate you taking the time. I am delighted that we were a good fit for you, we look forward to seeing you again this fall.
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1,416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Grimsby, United Kingdom
2 reviews
Reviewed 13 February 2014

I would firstly like to thank the staff at the hotel where we had a wonderful stay. Cora on the front desk was helpful and on the first night when we were woken by the snow plough at the front of the hotel it seemed no effort whatsoever to change us to a rear room. The breakfast was great and kept us going until we had our evening meal, nothing to fancy but there were bagels, muffins, fruit some cereals although not many without sugar already on, hot omelettes and sausages although these changed each day (I preferred when it was just the scrambled egg). The hotel is well situated for the various ski resorts nearby. Although I went we my brother we both commented how it would have been a great hotel if we had taken the family as the fun pool would have entertained them for hours. The hotel was quiet during the week and as expected was busy at the weekend but this didn't affect our stay except having to que to use the waffle machine for breakfast. Again a thankyou to all the staff. Would recommend this hotel.
If you want ski/poles and boots please go to Heavens Ski rental Quarter Mile West of the Junction of Rte 16 and 302 in Downtown Glen, NH 03838. We got great service and really cheap hire on $15 a day but 6 days get 2 free. Cheapest we could fine.

  • Stayed January 2014, travelled with friends
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Helpful?
Thank hoochie050593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 15 February 2014
Thank you! We so enjoyed having you and your friends for the week, over your holiday. We have seen alot of the snowplows this winter, and that only means one thing. We have a ton of new, and freshly fallen snow. The mountains are boasting some of the best conditions in years. Glad we suited your needs, and appreciate you sharing your thoughts. We hope to see you again, on your next trip back to the states.
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Haverhill
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2014

My family has been to North Conway many time,but this was our first stay at the Hampton Inn.
Good value, pet friendly, and family oriented, those were the primary reasons we selected this hotel. The hotel was clean and staff were very accommodating and friendly. Our rooms were clean and in good condition. Were there a couple of scrapes on the wall here and there, yes, it's normal wear and tear. Although we chose not have the room fully serviced in the morning the person cleaning offered fresh towels, asked us if we needed any new amenities, etc. An activity and movie were offered each night. Breakfast choices were good. 8:00am is a very busy time -it did seem a little crowded; the amount people vs. the size of the space. The attendants had a hard time keeping food/beverages stocked but it wasn't for lack of trying.
Many of the reviews I read had comments about the size of the pool, lack of being able to actually swim and the pool attendants. I would agree that the pool area is geared more towards younger children and not really setup for swimming. Also The chemical smell was a little overwhelming. We did NOT experience any issues with the pool attendants - I think the rules that they have/enforce (no children under 16 in the hot tub) are appropriate.
I would definitely stay here again with my family as that is what they are geared towards. However, if you are looking for an adult or couples get away you may want to consider a different hotel.

  • Stayed February 2014, travelled with family
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Helpful?
Thank BAC0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 15 February 2014
Thank you so much for your very favorable review. We are delighted that you enjoy the hotel and our staff. We do cater to the families, especially with our indoor water park, daily activities and free night movie. As you know, our rates include a full breakfast each morning. Made-to-order Belgium Waffles, the egg and meat dishes change daily, hot oatmeal with "all the fixings", fresh fruit, yogurt, juices and coffee. Something for everyone. Come back and see us again soon.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2014

We enjoyed our stay here at the hampton inn. We visited North Conway for skiing\ snowboarding at Cranmore mountain which was practically down the street. Great location near food and shops. The staff was very courteous except for the Nazi staff in the slide/ pool area. But they are following strange rules directed by the hotel. Great breakfast. I would highly reccomend this hotel!

  • Stayed February 2014
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Helpful?
1 Thank Murse86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 15 February 2014
We appreciate your nice comments. While we are not hung up on rules, we are hung up on safety. We want to make sure that everyone's families, leave exactly the way they came. We follow requirements by the State of NH, and manufacturers recommendations. Our staff is taught to enforce these requirements. I will however, make sure that they are reminded to do it "with a smile". We hope to see you again this winter.
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Woburn, United States
1 review
Reviewed 11 February 2014

Excellent hotel, rooms were nice and clean. Breakfast was very good, staff at the hotel was very helpful. Location is best, they are right at the center and everything is close by. the indoor pool was very good, I have 2 year and 7 year, they thoroughly enjoyed the pool.

  • Stayed February 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
Thank Parkash P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 15 February 2014
How very nice, thank you for sharing. As you know, our rates include breakfast, unlimited use of our indoor water park , and wireless is complimentary throughout your stay. We would agree, a great value! We look forward to a return visit.
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Dighton, Massachusetts
Level Contributor
6 reviews
Reviewed 10 February 2014

This was our first time staying in one of the "chain" hotels up in the North Conway area. This was a fantastic family oriented hotel! They had an activity every night for the kids. The pool area and water slides were great for the kids! Very clean hotel, great location and pet friendly which was great!

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank gjeff80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 14 February 2014
Thank you for your nice review and kind words. we are appreciate you taking the time to share with everyone. We are pleased to know that we were a good fit, we look forward to your return.
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Duluth GA, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014

Upon arrival the check-in was smooth and quick. The room and room service were not up to par with other Hampton Inns where I have stayed as follows: 1. The shower curtain was soiled/dirty. 2. The bathroom wallpaper was torn. 3. On one day, the room was not refreshed by 3:00 p.m. 4. The toilet seat would not remain vertical. 5. One lampshade bracket was defective. 6. Fabric on one chair was stained/soiled. 7. Non-service pets were allowed. 8. Final hotel charges were not made available to the room in the early hours of the departure date.

  • Stayed February 2014, travelled with family
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Review collected in partnership with Hampton

Helpful?
Thank Echo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, 11 February 2014
Thank you for your candid comments. While we typically enjoy words of praise, we carefully listen to those that are more critical. I apologize for any inconveniences that we may have caused you. We failed you on many points, and there are no excuses. Please contact me directly, I would like to resolve this to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites North Conway

Property: Hampton Inn & Suites North Conway
Address: 1788 White Mountain Hwy, North Conway, Conway, NH 03860-5146
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in North Conway
#2 Family Hotel in North Conway
#5 Romantic Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites North Conway 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
One of the newest hotels in North Conway, and in the Mount Washington Valley. Located next to over 100 tax free outlet stores and local restaurants. Enjoy our 5000 square foot indoor water park. The park features two, three story slides, a toddlers section with two smaller slides, Fernando the Frog and the watering mushroom. Expanded wireless is complimentary throughout the building for all of our guests. Start your day we our FREE hot breakfast buffet, and get your family ready for a busy day. Enjoy many of the areas attractions and activities, during all seasons. Pets are welcomed, and there are never any additional fees when staying with Hampton Inns. ... more   less 
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Also Known As:
Hampton Inn & Suites North Conway Hotel North Conway
Hampton Inn And Suites North Conway
Hampton Inn North Conway
North Conway Hampton Inn

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