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“Perfect stay as always!”

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Red Jacket Mountain View Resort & Water Park
Ranked #9 of 25 Hotels in North Conway
Certificate of Excellence
Reviewed 23 December 2011

Always a great place to stay in the North Conway area. Looking forward to staying there sometime with my family. Lots of great things to offer at the resort and many fun things to do in the area.

  • Stayed: December 2011
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2  Thank agmaiorino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this reviewResponded 29 December 2011

Thank you for a great review! Your past three stays have earned us a triple crown and when you come back in 2012 you will find that you're staying with friends in the business.
I look forward to seeing you and your baby girl anytime and for her first year of Kahuna Laguna fun!

-Steve Lambert & Proud team

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1,125 - 1,131 of 1,413 reviews

Reviewed 23 December 2011

THis place is WONDERFUL! My 4 year old loves it, my 9 year old loves it, and us parents, LOVE IT! So much to do...I cant say enough good things about this hotel. The service is TOP NOTCH, food is amazing and the water park combined with its location for the beautiful mountains and all they have to offer as well as the Kangamangus, you could have a perfect long weekend or a week here and still not be bored. EXCELLENT!!!

Room Tip: GET THE LOFT!!! If you have kids, they will LOVE their own private area and you can actual get some...
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  • Stayed: December 2011, travelled with family
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2  Thank NormaBuoniconti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this reviewResponded 29 December 2011

YES, we loved your review...we can read this during our Vacation Week fun and see that you suggested a three day weekend, so true! Horse drawn carriages are part of our new offerings and is just one example of why we are loved by families for getaways, vacations and escapes...Thank you again for writing, we are sharing your feedback with our chef to encourage him to come up with an even better 2012 menu!

Thank you again - Steve Lambert

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Reviewed 21 December 2011

Our family has been to this resort a few times and the hotel and water park has always been a treat. The front desk staff welcomed our family and we were upgraded to a mountain view room. The time we spent at the water park was fun! There was plenty of water tubes and didn't have any wait on the slides. There were several lifeguards keeping an eye on the guests.

Room Tip: Mountain view is nice, but as we stayed in November, the small balcony was not used.
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  • Stayed: November 2011, travelled with family
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2  Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveLambert, Front Office Manager at Red Jacket Mountain View Resort & Water Park, responded to this reviewResponded 29 December 2011

Thank you for a well rounded review! Our waterpark staff are vigilent and always complimented, thank you. Our team believes that hospitality comes from a natural welcoming to guests and helping when we are needed - your compliment is praise of the highest sort and noted by every sung and unsung hero at our resort!

Thank you again, Steve Lambert and Hospitality Team

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Reviewed 13 December 2011

Had a wonderful time at Red Jacket. Staff are very accommodating. Room was clean, beds to be expected was glad to see a fridge in the room. Kids and I enjoyed the breakfast buffet and recreational activities along with indoor water park.
Would have been nice to have a toddler or childcare facility available so parents could relax in the lounge for a short while or enjoy the spa.

  • Stayed: September 2011, travelled with family
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2  Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this reviewResponded 21 December 2011

Thank you for complimenting our family fun atmosphere! We are poised for some snow that we can begin some really great outdoors activities like the snowshoeing and Snow Angel making with Zack!

We will share the compliments on cleanliness and keep our attention to detail as strong as ever. I hope you get back with the family early next year and feel free to email me ahead of time for things you will need for the toddler to have another great visit!

Steve Lambert and entire team

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Reviewed 11 December 2011

Really really out dated rooms. Dust and dirt on the carpet around the edges. Water pressure in the shower was so poor it took a minute to get wet.

Seems all their revenue went into the water park which was nice and everything else was ignored. The included breakfast buffet was good. The help was always friendly and willing to help. Please have fresh cookies at the check in desk instead of the stale ones we were given.

Again the people who worked there were very nice, but the rest of the lodging facilities need a MAJOR overhaul.

  • Stayed: December 2011
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3  Thank TravelAllOver123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

All-around great resort, excellent staff and food, and the kids had the time of their lives at kahuna laguna! Highly recommend a family getaway at the red jacket!

  • Stayed: December 2011
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2  Thank dadngab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this reviewResponded 10 December 2011

Thank you for a great review after your choosing our resort! As you wrote, we will always try to find the best value amongst our many vacation options! Our staff is proud of both the activities and cleanliness as you cite! When you plan your summer 2012 - consider the Thomas the Train Getaway we are planning - you will love that too!

Thank you again and Merry Christmas to you and your family!

Steve Lambert and Team

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Reviewed 6 December 2011

This is the 2nd year we've brought our children and friends to the Red Jacket for the relaxation, area shopping, and swimming at the indoor water park there. The staff was very professional and met our every need. I thought we were too late in making reservations, but the staff found a way to get us three rooms together during a holiday AND were concerned about us saving money. They recommended the savings package that I hadn't recognize at first. Thank you. We'll be coming back again for a third year. :)

Room Tip: We had the mountain view rooms last year. Beautiful. The desk staff upgraded us before we knew it fo...
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  • Stayed: November 2011, travelled with family
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2  Thank Nate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
Price Range: £101 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Official Description (provided by the hotel):
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool. Water park admission is additional. Deluxe accommodations that feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our four-bedroom Presidential homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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