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“Wonderful Weekend”

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Red Jacket Mountain View Resort & Water Park
Ranked #9 of 25 Hotels in North Conway
Certificate of Excellence
Gloucester, Massachusetts, United States
Level 1 Contributor
4 reviews
“Wonderful Weekend”
Reviewed 25 November 2013

Took the kids for a Saturday night package with the waterpark and breakfast combo. Quite an awesome weekend. We were able to access the waterpark from noontime on Saturday until 10am Sunday. Even though it was a weekend, with a wedding scheduled, the park was never too crowded. Saturday night we had delicious complimentary marshmallows and hot chocolate at the bon fire. Sunday breakfast was the best breakfast buffet I have ever had. The beautiful view from our balcony was a great way for the kids to see their first snowfall of the season. The staff at every turn was more pleasant and helpful than any I have ever encountered. Overall an amazing weekend.

  • Stayed November 2013, travelled with family
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Helpful?
Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 29 November 2013
Your comments about our pleasant and helpful staff made their day. Our bon fire with hot chocolate and marshmallows is a big hit with all. And your right our Sunday Brunch is the best! Hope to see you soon,
Chuck and Red Jacket Team
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1,348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (418)
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English first
Danvers, Massachusetts
1 review
Reviewed 23 November 2013

The employees here were great. The food was wonderful and we had a blast. There are a number of things to do in the area. Never a wait. The views are very nice. Its a great place to stay if you want to get an appreciation of the outdoors.
Thanks

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 28 November 2013
Great employees and wonderful food! Thank you for such a great review. The views from Red Jacket are spectacular. Look forward to your return visit. Pray for snow!
Chuck and the Red Jacket Team
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Derbyshire, United Kingdom
Level 4 Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 November 2013

This is a large resort attached to a water park. Didn't quite do my research enough as I don't think we would have stayed had we known that. This is very much a family suited place to stay. Lots of families and you can see why - it's totally set up for that. I wouldn't necessarily recommend this to couples. That aside though we had a great room with a fantastic mountain view, it was clean and comfortable so no complaints at all. The gym was also very good. The buffet breakfast at the weekend is excellent value.
I would recommend Peaches down the road for brunch/lunch - gorgeous!

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Em N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 28 November 2013
Thank you for taking the time to write your review. Glad that you enjoyed your room with a beautiful view so much. Our breakfast buffet is known as the best in the valley! Hope to see you again soon,
Chuck and the Red Jacket Team
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Mont Vernon, New Hampshire
1 review
Reviewed 17 November 2013

We recently had a mid November stay at the Red Jacket Mountain View Resort with our grand kids. From the time that Dan checked us in (and went out of his way to change our room to one that better met our needs), to the great meals we had, and the stellar indoor water park staff that left us feeling that the grand kids were as safe as being in thier own bath tub made it truly a most enjoyable get away.

Room Tip: If you bring kids, the loft rooms that overlook the front of the property are great!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JgBa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 18 November 2013
Thank you for taking the time to write such a nice review. Dan is a star! Our team in the Water Park appreciate the kudos, they work so hard to keep the park clean and safe. Our food speaks for itself. The Sunday brunch is the best in the Mount Washington Valley.
We look forward to your next visit.
Chuck and the Red Jacket Team
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Boston, Massachusetts
Level 2 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

The New England District Church of the Nazarene held it's Pastor's and Spouse's retreat here and I was able to attend last year and this. I have to say that both experiences were superb. The room was clean and spacious, the food was awesome and the staff treated us like royalty. I would highly recommend this resort for either a personal, family or business destination!

Room Tip: Ask for a room with a view of the mountains on the top floor.
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  • Stayed November 2013, travelled on business
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Helpful?
1 Thank awesome56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 18 November 2013
What a great group of people! We enjoy having you here so much. Thank you for the great review. We look forward to your return visit next year.
Chuck and Red Jacket Team
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Eaton, Ohio
Level 6 Contributor
157 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 7 November 2013 via mobile

Nice place to stay. I was excited to stay at the Red Jacket, especially knowing that there was a water park attached. However I was politely kicked off the water slides. The water park slides are an extra fee in addition to the stay. I didn't let this spoil my stay though. Until the next morning at breakfast. They had cold syrup for the pancakes. It ruined my breakfast. The pancakes were great just not good with cold syrup. This is just my experience. Go check it out for yourself.

Stayed October 2013, travelled solo
Helpful?
1 Thank Beachcomb_33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 10 November 2013
Thank you for taking the time to write your review. We do allow guest to use our 20 person hot tub complimentary but to use the whole Water Park there is a Daily charge. Chef James is looking into warming our maple syrup to make our huge breakfast buffet complete. Hopefully you will return on your next trip east.
Thank you,
Chuck Randall
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Voorhees, New Jersey
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2013

Stayed there last August, little pricey and not the place to stay if you are a couple or have older kids. Great for those with little ones. Buffet in morning was pretty good, we were compt. because our TV did not work. Bad Cable. Had two flat tires when I awoke on last day. Ask front desk for help as I could not drive, long story short they treated me like I was blaming them for flats. They told me "those types of things don't happen around here." Don't know if that is true or not, just wanted some help which I didn't receive. So drove on 2 tires to store to get fix a flat then found tire store to replace 2 new tires. I wrote a couple of e mails to Red Jacket and they never replied. Bad Business I will not return.

  • Stayed December 2012, travelled with family
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Helpful?
1 Thank TJB4414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles R, Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 10 November 2013
Your right kids do love it here! I'm so surprised that one of our team didn't offer to help, we get so many compliments that the staff bends over backwards to help our guests. Please give us another chance to show you our superior service. Call me directly for your next reservation.
Thank you,
Chuck
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Additional Information about Red Jacket Mountain View Resort & Water Park

Property: Red Jacket Mountain View Resort & Water Park
Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Official Description (provided by the hotel):
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations that feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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