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“A place to make a memory!”

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Red Jacket Mountain View Resort & Water Park
Ranked #8 of 24 Hotels in North Conway
Certificate of Excellence
Eddington, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A place to make a memory!”
5 of 5 bubbles Reviewed 14 July 2014

I would like to thank all the staff at the Red Jacket Mountain View Resort for a wonderful and relaxing weekend getaway. Our family has traveled a lot and I have never been treated so nicely at other places we have stayed. Our room was very clean and comfortable. Staff was always available to answer any questions we might have had. The food was absolutely amazing and available at any time. The view from the resort was amazing. Traveling with two teenagers is not always an easy trip but our girls were relaxed and enjoyed the outdoor pool as well as the water park. They also thought they were very special when they were waited on at the outdoor pool! They also had a great time with the nightly activities that the staff had planned. It is just an amazing place to stay. I would highly recommend the Resort for anyone looking for a time away where you will be well taken care of. Thank you to everyone at the Resort!

Room Tip: Our room was excellent and from what I could see there would not be a bad room anywhere in the Resor...
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank LaurieSmithBrazeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 16 July 2014
LaurieSmithBrazeo,

Thank you for taking the time to let us know about the wonderful stay you had. We are excited to hear that everyone had a blast between all the amenities that we offer. Some days we all wish that we could be waited on by the outdoor pool and we are glad that we were able to keep two teenagers entertained. We look forward to seeing you in the near future.

Regards,


Jon and The Red Jacket Team
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1,331 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (414)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
West Hartford, Connecticut
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We had a tremendous time. Our mini vacation lasted 4 nights (7/9/14 through 7/12/14). Everyone at the resort starting with the the front desk check in person (Laura) were awesome. I was constantly asking them for the best things to do. We did have a game plan to a certain extent. We visited Storyland the 1st day there. The next day we went to the North Conway Scenic Railway to see Thomas the Train. We spent the rest of the time venturing out into nature based on the recommendations of the staff at Red Jacket. Glenn Ellis Falls is a must to see and is only 25 minutes away. Diana's Bath and Cathedral Ledge are just as impressive. The restaurant in the Hotel is great and there are countless other dining opportunities right down the street. I would highly recommend this resort to anyone with or without children!

Room Tip: We chose the Alcove room. It has a small separate room with a bunk bed for the kids.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 16 July 2014
Roger P,

Thank you for taking the time to post a review of your most recent stay. We are glad to hear that you and your family had a wonderful time in North Conway and The Red Jacket. A special thanks for mentioning the great service Laura provided. We look forward to seeing you and your family again in the future. Hope you have a wonderful summer.

Regards,

Jon and The Red Jacket Team
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Quincy, Massachusetts
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 14 July 2014

I'm not sure people without kids would find what they're looking for here, but maybe. If you have kids you can't go wrong. Tons of activities for kids, special ticket deals to many of the area's family attractions and of course, Kahuna Laguna water park. Red Jacket does a great job of taking care of the little details for your vacation so you can concentrate on family time. The rooms are clean and comfortable and the staff is always very helpful in whatever you might need, (a special shout-out to Silas and Amanda who worked this past Saturday at the outside pool bar. Cheerful, helpful and very pleasant to deal with). It can't be easy with so many little kids running around but the lifeguards and staff at the water park are on top of everything. Very safe and the water slides are an absolute blast. If you are looking for a place to keep the whole family entertained this should be high on your list.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 16 July 2014
Ed D,

Thank you for taking the time to post a review of your most recent stay. We are so excited that you were able to get some quality family time and you let us take care of the rest. What a great shout out to Silas and Amanda!!!! We can't wait to see you and your family again in the near future.

Regards,

Jon and The Red Jacket Team
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North Attleboro, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 July 2014 via mobile

Stayed for 3 nights and loved it! They family had a great time in Kahana Laguna, painting ceramics and who could forget the great buffet!! The staff was so nice ...we are looking forward to a return next year!!

Stayed June 2014, travelled with family
Helpful?
2 Thank Kellyb923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 11 July 2014
Kellyb923,

Thank you for taking the time to let us know how your 3 night get away was. When I shared with the team, Alex our Director of Kahuna Laguna said "Awesome". We are so pleased that you enjoyed the resort and we look forward to seeing your family again. Have a great summer and if you need another get away we are here in North Conway or you can visit our 5 Red Jacket Resorts on Cape Cod.

Regards,

Jon and The Red Jacket Team
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Woburn, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

This is my second time going to the Red Jacket Mountain View North Conway. I can't wait to go back! It is very family oriented, but we also did a Girl's Weekend and had a ball. The staff is INCREDIBLE!! Very nice and helpful. They really go out of their way to make sure you have a nice stay. It is a great location and is beautiful in all 4 seasons. The last time we went, the weather was not good. We participated in the many activities they had, had lunch & dinner at the restaurant there (so good!) and went to the Kahuna Laguna water park. We never had to leave the premises.

I highly recommend this to anyone! I can't wait for my next visit there!

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank amyob72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 10 July 2014
amyob72,

Thank you for taking the time to post your most recent stay at the Red Jacket Mountain View. We are excited that this was your second time staying with us and that you had another great stay. Thank you for calling the staff INCREDIBLE, that makes us all feel great as hospitality is our passion. Hopefully your next visit we will have better weather for you, but if not we will have lots of activities, food and I can't forget to mention the 42,000 square foot Kahuna Laguna. Look forward to seeing you on your 3rd visit.

Regards,

Jon and The Red Jacket Team
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cookie
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

My husband and I took advantage of a Groupon, and got a discounted rate that included the Waterpark tickets for two people. The room we got was large, although the view of the side of the hotel was not spectacular. All that was ok since the room had comfortable seating, and a DVD/Video player in the room. The tv was small, and old. We looked in the room across the hall while the door was opened for cleaning and saw they had a large flat-screened tv in there. Again, no big deal we enjoyed the movie we brought anyway! The one major, deal-breaker was a large lipstick stain (at least I think it was lipstick) on the pillowcase. We didn't use that pillow, and when we came back after the room had been "cleaned" the pillowcase still had the stain, and now the sheet had the same stain (did they just turn the sheet around instead of changing it)? Two large long black hairs on the wall were gross, but easily removed with a tissue. I still give this property 4 stars because of the wonderful restaurant, people, pool, and waterpark. We had an excellent time!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cookie338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 10 July 2014
cookie338,

Thank you for taking the time to post your recent experience here at the Red Jacket . We are glad that you were able to experience our resort on the Groupon promotion. Thank you for the constructive comments about your experience with our housekeeping. We strive for perfection on a daily basis and we will utilize your feedback to assist with our on-going training. We are still very excited that you had a great time at the resort and were able to experience Kahuna Laguna and our restaurants. Look forward to seeing your family again in the near future.

Regards,

Jon and The Red Jacket Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
190 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

We took our kids to Storyland in NH and stayed here for two nights with my family. The property is located around 15 mins from Storyland. We had a room with two beds. The staff is very friendly and helpful. However the room was little dated and needs updates.

It has two restaurants, and the food is good. Morning breakfast buffet is very good and a life saver specially with small kids, when they don't know what they want to eat. The added bonus is water park, which is part of the hotel, which my kids really enjoyed. Overall good place to stay for a weekend.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank New O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, 8 July 2014
MonsoonPhoto2014,

Thank you for taking the time to post a review of your most recent stay. We are glad you enjoyed your visit at the Red Jacket along with Story Land. The breakfast buffet is perfect for all ages, who does not want M&M Pancakes? Have a great summer and we will see you again soon when you go visit Santa at Santa's Village.

Regards,

Jon and The Red Jacket Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Jacket Mountain View Resort & Water Park

Property: Red Jacket Mountain View Resort & Water Park
Address: 2251 White Mountain Highway, Route 16, North Conway, Conway, NH 03860-5161
Phone Number:
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in North Conway
#4 Family Hotel in North Conway
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Official Description (provided by the hotel):
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting Story Land and Santa's Village. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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