My fiance and I were trying to get away to relax. Relaxing was difficult in this overly-family-oriented hotel. Use of either of the two pool areas was prohibitive due to the large number of screaming children during our entire 4 day stay. We looked in several times each day to see if the crowds had cleared out, but it was always wall-to-wall people in both pools. Adult swim was supposed to be from 10pm to 11pm, but by that hour, we were both in bed.
We enjoy the outdoors, however the front desk staff had no knowledge of local hiking or waterfall trails. We made due with the flyers available in the lobby and by printing a waterfall brochure in the hotel business center.
There was a card in the bathroom suggesting how hotel guests could conserve water, however, the hot water faucet constantly leaked.
For the most part, the room was clean. However, there was thick, visible dust under the microwave. Also, the coffee maker had not been cleaned from the guest prior to us. We were a little put off by the fact that the coffee maker was located in the bathroom in the first place (sanitary?), but decided to clean it out and use it anyway.
One evening, we had dinner in the restaurant. I was surprised that there was only one other couple having dinner while we were there. Both the food and the service were excellent in the restaurant. Though we will probably never stay in the hotel again, we may consider dining in the restaurant again the next time we're in the area.
Overall, the hotel wasn't horrible. It's ideal for families of 6 or people who love outlet shopping. If you don't mind kids everywhere (hallways, elevators, lobby, pool areas), then go for it!
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- Also Known As:
- Grand Hotel North Conway