We stayed one night, June, 2010. We were hoping to stay for two, but as it turned out 1 night was one too many. This was a non smoking floor. The room reeked of cigarette smoke - old, stale, never been cleaned cigarette smoke. I had to buy candles at Yankee Candle to try and kill the smell. It didn't work. I attempted to give my 2 year old son a "fun" bath in the jacuzzi only to find it dirty with pubic hairs and mildew in the jets. Do these people know how to clean anything? Turned down the bed to find it smelled of perfume and had lipstick stains on the pillowcase. Asked for fresh linens and were brought them, but, with no fitted sheet, only 2 flats. Then, I had to change them myself, because, and this just took the cake, 'housekeeping is getting ready to leave for the night'. ARE YOU PEOPLE FOR REAL?? Looking out the window from the bedroom, the windows were filthy and the sofits were in disrepair. This place appears to be nice, but, don't judge a book by it's cover. It's a dump. ***And note to 'management': please do not mention location in your response, should you deign to respond to this post.***
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- Also Known As:
- Grand Hotel North Conway