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“The personal touch”

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North Conway Grand Hotel
Ranked #8 of 25 Hotels in North Conway
Certificate of Excellence
Reviewed 15 October 2010

We stayed at the NC Grand for five nights as part of a two-week trip to Boston and New England. Despite the hotel being large and seemingly catering for large numbers of short-stay tour groups, the staff were very pleasant, helpful, courteous and always managed to keep the personal touch that you rarely get with larger institutions. The facilities at the hotel were all open, despite our stay falling in the period between the two peak seasons for the hotel. We would frequently find that we had the whole indoor pool and hot tub area to ourselves for long periods.

The location of the hotel was ideal for our needs as we were looking to spend time walking and exploring the White Mountains region. The town of North Conway has a small traditional centre and a long sprawled out characterless commercial area in which the hotel is situated, with all of the mod-cons required for the holidaymaker.

  • Stayed: September 2010, travelled as a couple
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Thank Mickey_d31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,105 - 1,111 of 1,396 reviews

Reviewed 13 October 2010

We stayed here for three nights over February vacation and had a great time! Our kids loved the outdoor pool at night and there is an adjacent indoor pool as well. Sundae party and movie night too. It was easy for me to sneak off and shop while my husband and kids swam because the hotel is right in the middle of the outlets. It is also easily accessible to the mountains and other area attractions. The breakfast buffet where the kids eat free was decent and we ate there two mornings. Overall, well worth the money spent and we would definitely return again!

  • Stayed: February 2010
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Thank mjconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

This hotel is in a great location. You can shop in the outlets, mini golf, lounge by the pool, or go to a nearby lake. The service is friendly and rooms clean. You must specify the type of room before going, since we were almost unable to get a room with 2 queen beds and this is not good for a family of four. There are dvds at the front desk and a movie room. As well, you can make nightly icecream sundays and arts and crafts for kids. All around it is a nice family hotel.

  • Stayed: August 2010, travelled with family
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Thank keiramontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

This place is the best! Located right in the middle of North Conway, and only a step away from multiple outlet shops, my wife loved the shops, kids loved the pool area. We enjoyed the theater room, kids loved the free hot chocolate and cookies at night, and the staff was wonderful! We arrived a bit earlier than normal, and the clerk took my cell # and called us as soon as our suite was cleaned, and allowed us to check in early. Wonderful fenced in playground with modern equipment. Food is all around, we only ate at the hotel for breakfast, which was A+. We will be visiting again, this place was great !

  • Stayed: October 2010, travelled with family
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Thank klmullet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2010

We were on a tour of New England from Scotland and stopped at North Conway mainly for the White mountains. The Grand was a good comfortable hotel well situated adjacent to a large shopping centre . We were there over the weekend and we were puzzled by just how many families with young children were there. All was revealed - story land at Jackson village is a a few miles away and is a very popular children theme park. Don't be put off though the children were well behaved and really no problem. It would be ideal for families as the theme park is highly recommended. North Conway is ideally situated for a visit to White mountains and a drive up Mt Washington - a great adventure not to be missed if you have ahead for heights.

  • Stayed: September 2010, travelled with friends
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Thank ascott01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

We went on our annual fall (Early Christmas shopping spree) & stayed at the North Conway Grand Hotel. The Settlers green outlet stores are right next to the hotel which is a great convenience for the shoppers in our group, which is what the wives liked best. The staff is friendly & the rooms are very clean. The Husbands liked the nearby restaurants the best & a couple of sport outlet stores are okay, too. We have traveled from Mass to New Hampshire for over 10 years & end up at this Hotel 70% of the time.

  • Stayed: October 2010, travelled with friends
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Thank Thriftyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

Really enjoyed the shopping trip with the girls, the hotel beiing so close to the outlets, just made it so much easier for all us girls, just head over to the spa whener you are tired, and just wanna relax, Really Nice hotel.

  • Stayed: September 2010, travelled with friends
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Thank Jessica823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, Conway, NH 03860
Region: United States > New Hampshire > White Mountains > Conway > North Conway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in North Conway
#13 Romantic Hotel in North Conway
Price Range: £90 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway

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