We stayed here as part of a 4-night package (2 nights Boston Sheraton, 2 nights here). Other than having an excellent location just at the edge of downtown Portsmouth, I cannot say anything positive about this property. As a Starwood Preferred Guest Gold member, I expect some preferred treatment when I stay at Starwood Hotels, but it is hard to fathom how my room could have been an upgrade from a standard room.
The hotel is dated. This property apparently hasn't been refreshed in quite some time. The door to our room (#254) said it was an SPG room. It was an odd-shaped corner room facing the front parking area. Maybe it was larger than the other rooms, but that was the only plus about it. Unfriendly, dated decor and bad feng shui pervaded the room. The bathroom was long, awkward and looked like it belonged in a Motel 6. The biggest disappointment, however, was the bed. I usually love Sheraton beds. This was definitely not the typical Sheraton Sweet Sleeper bed--it was a cheap, bouncy mattress that gave me two mediocre nights of sleep.
We only ate one meal, the first morning's breakfast, at the hotel and quickly learned that we should spend our money elsewhere. I ordered the lobster omelette. It was expensive and awful: the eggs were overcooked, the lobster was chewy and didn't taste very fresh. My partner's breakfast (Eggs Benedict with Crab) wasn't much better. The F&B manager should be fired.
On the plus side, Portsmouth and the nearby NH & ME coast are quite lovely to visit. Thankfully, we enjoyed the time out of the hotel enough to not be dragged down by a depressing, lackluster hotel.
- Official Description (provided by the hotel):
- Sheraton Portsmouth Harborside Hotel is just steps from downtown Portsmouth and near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. Take in picturesque harbor views from our onsite restaurant & bar as our premier culinary experts serve delicious fare in a casual atmosphere. ... more less
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- Also Known As:
- Sheraton Portsmouth
- Portsmouth Sheraton