It's a nice inn. The room was comfortable and the breakfast good.... but we had a problem and it wasn't really resolved with much of a view to customer service. The problem was that because of a family issue, the owner had several family members staying at the inn and the family group were up late, making a lot of noise, well within earshot of our room. When we commented on this the next day, there wasn't a great deal of sympathy... in fact I got the feeling that we were supposed to feel sympathetic about the family issue they were having. The owner knocked a little off the bill, but the general attitude left an unsavory taste in the mouth and we won't go back to this inn.
- Official Description (provided by the hotel):
- Bed & Breakfast in an early 1800s sea captain's house in historic Portsmouth. ... more less
- Also Known As:
- The Inn At Strawbery Banke Hotel Portsmouth