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“Very good value”

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Residence Inn Portsmouth Downtown/Waterfront
Ranked #8 of 17 Hotels in Portsmouth
Certificate of Excellence
Newton, Massachusetts
Level 6 Contributor
274 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
“Very good value”
Reviewed 17 May 2014

Stayed here for a girls' weekend and found it a great home base. The hotel is quite new (or newly renovated) and very clean with suites including a bedroom, bath, seating area and kitchenette. It's in a good location within easy walking distance of shops and restaurants. The staff was very friendly and accommodating.

Not luxe accommodations, but very clean and highly functional.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swelch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Zurich, Switzerland
Level 6 Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 May 2014

I stayed there for one night coming from Boston heading towards Portland. The rooms and the beds seemed to be pretty new and I felt very comfortable in this room. The only thing I missed in my room was a desk with a chair to work with the notebook. The hotel is in a good location and within walking distance to the market square where you will find most of the restaurants. The hotel has a nice indoor pool and a exercise room mainly for cardio and some weights which more or less fits the purpose. Amanda on the reception is extremly friendly and helpful. Just a dream. Although I did not made this same good experience with some of the others at the reception. I also met a very friendly staff during breakfast, where I can't remember her name. The parking is only Valet and it's pretty costly over night. You' d better try to find a parking lot along the street, where it is free from 7pm to 9am. Definitely a place to come back.
For asian food lovers: go to the 5Thai Bistro (40 Pleasant St, Portsmouth) and have a Massaman Curry for about 15USD. Delicious!

Room Tip: Room 231 towards the main entrance is ok, but there is currently a construction site in front of the...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank balurox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Revere, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

I cant say enough good things about this hotel. It was a great experience and value. The staff is amazing. The rooms are clean and spacious. Front desk, Penelope and the maintenance staff with the beard helped us so much. The location is perfect and close to everything in the city. We had 3 rooms, and the corner room was our favorite since it felt like a real kitchen area with dinning table/island. The full breakfast exceeded our expectations. I expected cereal and coffee. They had a waffle maker, 3 hot options such as eggs, egg whites, sausages, potatoes. The Biscuits were divine, some of the best I have had. We did not expect this level of food. There were plenty of healthy options, but we were recovering from a bridal shower weekend, and we needed carbs and coffee. There were lots of groups that night. A few wedding parties, bachelorettes and weekend-getaways girls. The hotel was sold out, but did not feel it and it was not loud. It was well balanced. The only thing we needed was more ice, since our drink consumption could not keep up with the fridge ice maker.

I had stayed at the Sheraton as well, but these rooms had a better value experience. I would recommend this hotel and I am planning on returning in the Fall.

Room Tip: Room 215 corner suite has a bathroom that is ADA. I called it a "drunk tank" since it had...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JulezPowerDeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Portsmouth Downtown/Waterfront, responded to this review, 6 May 2014
Thank you for your recent stay with us and for taking the time to write such a thorough review for TripAdvisor. We're happy to hear that you consider us to be the best hotel in Portsmouth. Every member of our staff strives to make each guest's experience a memorable one and we're pleased to have succeeded during your visit. I will be sure to pass your compliments along to Penelope and the rest of the staff; we appreciate your feedback. Thank you again for the 5-star recommendation to the travel community and we look forward to hosting your next visit.

Best,
Christopher Moulton, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reisterstown, Maryland
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 May 2014

We stayed here for two nights at the end of April and found everyone on the staff from the front desk personnel to the housekeeping staff to the valets to kitchen staff to be very attentive, helpful and friendly. Our suite was very spacious, clean and neat. The location couldn't be beat as it was within easy walking distance of downtown Portsmouth and nearby areas.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LarryG0117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 May 2014 via mobile

I have stayed at this hotel before, but my most recent visit was not in line with others' posts. I checked in late after driving a long distance, and the front desk attendant was not friendly at all! He was rather rude and not characteristic of Marriott hotel employees or staff at all. It caught me a bit off guard. The staff is part of the whole experience, and can make or break a stay.

Stayed May 2014, travelled with friends
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Portsmouth Downtown/Waterfront, responded to this review, 6 May 2014
Thank you for your repeat patronage of our hotel and for reviewing your recent stay with us. I apologize for the unsatisfying customer service you experienced and hope you'll give us another opportunity to demonstrate our commitment to providing you with an excellent stay, every time.

Sincerely,
Christopher Moulton, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chula Vista, California
Level 1 Contributor
1 review
Reviewed 30 April 2014

I stayed here on business for 3 months from California. The staff truly made this my home away from home. Although there was no restaurant the daily social hour was quite a treat and the fact that they also had fresh breakfast every morning was also fantastic.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snunez331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Portsmouth Downtown/Waterfront, responded to this review, 1 May 2014
Thank you for your recent extended stay with us and for taking the time to review your experience. We're happy to hear that we were able to provide you with a home away from home while you were traveling for business. We appreciate your feedback and hope to host your next visit to Portsmouth.

Best,
Christopher Moulton, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec City, Canada
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2014

Let me start off by saying that I've been to many hotels in my life, but this one has the friendliest staff bar none, from the valet, reception, breakfast attendant and housekeeping everyone has a smile and always takes the time to say ''hello''.

The room was very clean, our housekeeper (Alexis) even took the time to write us a little note wishing us a Happy Easter and a safe trip home.

We stayed in room 202, it's a suite with full kitchen located at the end of the hall , which made it nice and quiet.

The breakfast is always stocked full with a big variety of fresh hot and cold food.

I chose this hotel based on reviews and location and neither disappointed, it is located within walking distance of many great restaurants and shopping.

This is now our hotel of choice when visiting Portsmouth, and we can't wait to return.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Residence Inn Portsmouth Downtown/Waterfront, responded to this review, 25 April 2014
Donald,

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're happy to hear that you took advantage of our convenient downtown location and enjoyed everything Portsmouth has to offer. We appreciate your compliments to our staff; we strive to make every guest feel at home when staying with us and we're happy to have succeeded during your visit. We appreciate your feedback and hope you'll make us your home away from home in Portsmouth.

Best,
Christopher Moulton, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Portsmouth Downtown/Waterfront

Property: Residence Inn Portsmouth Downtown/Waterfront
Address: 100 Deer St, Portsmouth, NH 03801-3719
Region: United States > New Hampshire > Portsmouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Portsmouth
#2 Business Hotel in Portsmouth
#3 Romantic Hotel in Portsmouth
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Residence Inn Portsmouth Downtown/Waterfront 3*
Number of rooms: 128
Official Description (provided by the hotel):
Located next to the new Portsmouth Harbor Events & Conference Center, Residence Inn Portsmouth Downtown is Portsmouth’s only LEED Certified Hotel. Steps away from a wide variety of boutiques, theaters, galleries, historic homes and waterfront gardens, plus, dining options are endless with Dolphin Striker, Oar House and Portsmouth Brewery just a block away. Our all-suite, extended-stay hotel is pet-friendly, offering such amenities as an indoor pool, fitness center, on-site bar and complimentary hot breakfast. ... more   less 
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Also Known As:
Residence Inn Portsmouth Downtown / Waterfront Hotel Portsmouth

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