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Hampton Inn Portsmouth Central
Ranked #7 of 17 Hotels in Portsmouth
Certificate of Excellence
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay!”
5 of 5 bubbles Reviewed 30 June 2014

I booked for the first time at the hampton inn for my boyfriends bday. I picked this place based on the reviews on trip advisor. Upon arrival I was a little disappointed in the location because I thought it was downtown Portsmouth. It was in a shopping plaza. I quickly changed my mind once I got in to the hotel. Beautiful hotel, very friendly staff and realized downtown was only 2 mi away and they offered a shuttle bus which made up for the location. The room was very clean and the bathroom was big with a nice big tub. We had such a good time I wished we had booked another night! They offered a complimentary happy hour w/ beer and snacks. This was a nice surprise! I would definitely go back.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 1 July 2014
Tina S,
Thank you for the great review of the Hampton Portsmouth. From the entire team we thank you for giving us the opportunity to be your choice hotel when visiting the Portsmouth area. I will pass the very nice feedback you gave about our service to the entire team. Thank you again for choosing us, it was our pleasure to serve you.

Sincerely,
Cathi Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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750 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Wilbraham, MA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 23 June 2014

We booked at this hotel because it looked good and it was close to the wedding we were attending. Check in was quick and pleasant but, when we got to our room, they put us in a room with 2 queen beds. We went back to the front desk to request a change to a king room as reserved and we were told we would have to wait our turn and the girl would get to us after she checked in the 6 or so other people in line at the counter! I said no I already waited to check in and I wanted to have my room changed. She gave me a dirty look and processed my request. We were put in room 203.When we looked out of the window, the hotel entryway blocked any view that there might have been...good or bad. The real problem was the noise all around us when we tried to sleep! The heating/cooling unit was unbearably loud! The people in the room across the hall had a dog in their room that kept barking! The refrigerator hummed. There was a squealing sound in the bathroom. And, we could hear people talking in the halls and outside!!
We did not participate in the evening snacks and drinks. Breakfast was just ok. The eggs were so bad we couldn't eat them. I had a bagel and yogurt. My husband had oatmeal. Drinks in the vending machines are a ridiculous $2.50. The location of the hotel is very good and there were lots of shops around.

Room Tip: Do NOT stay in room 203! Very noisy and a blocked view!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brendastravels123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 25 June 2014
Brendastravels123,
Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Dealing with guests who are loud is often very difficult. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the Portsmouth area.

Sincerely,
Cathi Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Virginia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

I normally do not write reviews on hotels unless they are terrible. My husband and I booked four (4) nights at this Hampton Inn based on reviews we had read in Trip Advisor. The hotel is just off I95 Market Street in Portsmouth, NH (5 minutes from downtown Portsmouth.) The hotel is probably the best Hampton Inn I have ever stayed in. The room was clean and the beds were comfortable. I like a firm mattress and this was softer than I like, but other people probably would love the mattress. What I liked about this hotel was the staff. They were wonderful, so friendly an accommodating . This includes the front desk, housekeeping and all the other people working in this Hampton Inn. Not one person had a negative attitude while I was there. The complimentary breakfast was very well stocked each morning and each morning there was a different assortment of hot entrees along with the standard cold breakfast items. In the evening, there was the Manager's reception which included complimentary wine, beer, soda and hors d'oeuvres. I would highly recommend this Hampton Inn.

Room Tip: The room I had was 502 which was on the I95 highway side, but the road noise as not a problem.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mievan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 25 June 2014
Mievan,
Thank you writing a review about your experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing the Hampton Portsmouth for your hotel needs, and we hope you’ll visit us again soon. Thank you again.

Sincerely,
Cathi Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sullivan NH, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 June 2014

Don't leave anything in your room, The staff has light fingers. The management has not screened the staff properly and they are of low integrity. If you complain, the management won't be responsive. They do not return phone calls or do what they promise to do. they hope that if they wait long enough you will go away. I recommend that you Stay at a Marriott

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
3 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 12 June 2014
Richard H,
We sincerely apologize for your experience. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff. We will continue with our excellent reputation for returning items left behind by guests. If you’d like to speak with me personally, please call the hotel and ask to speak to me and I’d be happy to discuss these matters further.

Sincerely,
Cathi Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New England
Level Contributor
373 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

This is an older Hampton Inn but it is definately holding up to time. It looks like it has been recently renovated. The front desk girl who checked us in was very nice and friendly. I think her name was Erin and this was her fourth day on the job. She told us about the property and offered to assist us with restaurant reservations.

The was clean and fresh. The beds were comfortable but the fibre fill pillows were not that great. Wish they offered feather or foam pillows. Even though we did not eat their for breakfast it looked well put together and clean.

Definitely would recommend this hotel.

Room Tip: Ask to have a room facing west or towards the highway. Yes I did say that you want a room towards t...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hawaiiantraveler66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 12 June 2014
Hawaiiantraveler66,
Thank you so much for the wonderful review. I am pleased you enjoyed all of the amenities we offer, along with the Hampton Brand in general. Thank you for your pledged loyalty to our brand! I will be sure to share your comments to our staff. Thank you again and we hope to see you again in the future!

Sincerely,
Cathi Tingley, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colts Neck, New Jersey
Level Contributor
276 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

Our stay at this location was a very typical Hampton property. Helpful staff, room ready and typically clean. Although very busy and noisy during the Manager's reception, the hotel was quite.

Typical breakfast set up. The only issue we had was the "quirky" location. Set well back from the main road. Once you made the correct left turn, you have to drive to a shopping center quickly look left and then turn to see the hotel beyond the trees.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjflan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 10 June 2014
jjflan,
Thank you for your review and recommendation. We’re so glad you enjoyed staying with us; we greatly appreciate your business and taking the time to share your comments.

Yours truly,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 June 2014

The hotel was fine, and if we had been on time for our wedding I would likely write a good review. Accommodations were clean, fine breakfast, decent price. We were advised to wait for the shuttle by 5pm for a 5:30pm wedding and arrived before 4:30pm to be safe. Despite checking with hotel staff numerous times as to the status of the shuttle, we were notified only 20 minutes before the wedding that the shuttle would be another 10 minutes (caught in traffic). We were very disappointed that there was only 1 wedding shuttle, they didn't look in advance about traffic issues, and that despite asking the status of the shuttle, that they could not give us enough notice of being late so that we could get a cab. The hotel staff at the time was not responsive, although in the morning the manager was very friendly and gave a discount. For future guests, I would suggest taking a VERY early shuttle so that you have time for a cab if an issue arises.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review, 4 June 2014
J B,
Thank you so much for your review. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. My apologies for the issue you had with the transportation, thanks for bringing it to our attention so that we can ensure it doesn’t happen again. Unfortunately, there are times that traffic is out of our control but we'll do better with planing around it in the future. Thank you again for sharing your comments and we hope to see you again.

Sincerely,
Cathi Tingley, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Portsmouth Central

Property: Hampton Inn Portsmouth Central
Address: 99 Durgin Lane, Portsmouth, NH 03801
Phone Number:
Region: United States > New Hampshire > Portsmouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Portsmouth
#5 Romantic Hotel in Portsmouth
#6 Family Hotel in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Portsmouth Central 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Hampton Inn Portsmouth Central hotel is in vibrant historical Portsmouth near Pease International Tradeport. Our hotel provides amenities such as a free shuttle to area destinations and tasty offerings from top local restaurants and locally famous Redhook beer Monday through Friday*. Within easy reach are New England beaches and historic lighthouses along with Redhook Brewery and Water Country waterpark, all within a 5-mile radius. Also nearby are Lonza, Sig Sauer, New Market International, High Liner Foods and Portsmouth Naval Shipyard. Allegiant Air offers service into Pease International Airport, making our Portsmouth hotel more accessible than ever. Explore nearby Strawbery Banke, the oldest neighborhood in New Hampshire featuring more than 375 years of history. Immerse yourself in the charm of downtown Portsmouth, where you'll find local boutiques and restaurants. Browse the Kittery Premium Outlets, just four miles from our hotel, accessible with our free shuttle. Rooms with one king or two queen-sized beds are offered at our hotel in Portsmouth, NH. Select rooms provide a sofa bed and whirlpool. Connect to free WiFi and stay productive at the well-lit work desk, and feel at home with thoughtful amenities such as a refrigerator, microwave and 32-inch HDTV. Spend a quiet day at the hotel relaxing on the outdoor patio with a fire pit and grills. ... more   less 
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Also Known As:
Hampton Inn Portsmouth Hotel Portsmouth
Portsmouth Hampton Inn

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