I have stayed at this hotel twice now and of all the hotels I have stayed at over the years, this is the closest to home I have ever felt. They are so welcoming and I felt truly taken care of. Best of all, my room was QUIET!More
I have stayed at this hotel twice now and of all the hotels I have stayed at over the years, this is the closest to home I have ever felt. They are so welcoming and I felt truly taken care of. Best of all, my room was QUIET!MoreShow less
Thank you for your kind words and continued visits. We are all glad you feel so welcomed at our hotel. Our entire team works hard to create a welcoming atmosphere for all of our guests. Even the maintenance staff appreciates your review of the Quiet rooms. They work hard to keep every room as sound controlled as possible in addition to the cleaning our housekeepers do on a daily basis. Hopefully your travels will lead you this way again for a third visit to our hotel.
The highlight of my stay here was the restaurant diner that was attached. My hotel room clean, though the bed was uncomfortable and springy. There was a crack in the tub, which I could overlook but none of the recent upgrades to the decor could ease the mattress. The lounge is good and is open till 11pm had a wide sections of beer and mixed drinks.
Thank you for mentioning your highlight of the Roundabout Diner and the cleanliness of your room. I am sorry you found the bed to be uncomfortable. Our hotel has 169 rooms and suites; we have done a lot of upgrades. If you ever find in the future you are not happy with one of our beds just let us know and we will be glad to have you try another. There are a variety of different aspects of mattresses that our guests find comfortable so there are different types of beds from hard to soft. We hope you will come back to visit us again in the near future.
The facilities for a workshop were good. The staff was very professsional and accommodating. However, the hotel location was not that close to downtown Portsmouth. I recommend having a car if you are going to stay here. The restaurant is good but I would have preferred having a selection of restaurants during four days and three days and nights. The workout room was adequate though the pool seemed to be very chlorinated.
We appreciate you taking the time to write a review for our hotel and meeting spaces. Our facilities do include 4 different meeting rooms with 3 of them able to be combined into one large banquet hall of 2,000 square feet. We have been honored to host many fantastic workshops, meetings and celebrations. Thank you for your kind words about our team. They all enjoy welcoming both business travelers and families to our city. Most of our guests do have a vehicle to drive around the Portsmouth to visit the wide variety of restaurants in the surrounding area. However if you don’t have a vehicle, we do also offer many different taxi cab services from our hotel to the downtown area. Hopefully we will see you again in the near future and you can check out our additions to our fitness room. In the near future we plan on installing an elliptical machine and a 55” flat screen television.
We requested one of the handicapped rooms, and found it well done and very pleasant. Oddly, however, it is in the back of the floor, furthest from the lobby and restaurant. Looked into the pool and did not find it appealing. Hall carpets have seen better days. Liked not having to get back in the car to eat. The adjacent restaurant had a lot of offerings, and food was good if a bit pricey. The best thing about the hotel was the desk staff. At checkout, I asked about a scenic route south along the ocean, and got excellent directions.
Thank you for taking the time to write a review about your stay in our hotel. We are glad you found the improved access room to be well done and very pleasant. I apologize if the room location did not seem to make sense. Actually, we have improved access rooms on both ends of the hallways so they are close to the doors for easy entry. During your next visit please feel free to request the rooms closer to the Roundabout Diner. I am sorry you did not like our pool. We have 2 lift chairs to allow for improved access to the water as well. The lift chairs are designed to be easy to use. Thank you for your kinds words about our desk staff. They are wonderful people that have lived in by the New Hampshire Seacoast for years so they know the best scenic route along the ocean. We hope you stay with us again real soon.
The suite is perfect for a family weekend retreat. Our service and stay were perfect. This hotel's location is central to hiways and town shopping locations. The staff is very helpful and courteous. Thank you
All of us are glad you found a suite to be perfect for your family weekend retreat. Our suites are very helpful to enjoy time together but not be too crowded together in one room. We have both a one bedroom suite and a two bedroom suite. They allow for families to have some of the comforts of home such as a full kitchen, multiple televisions, and extra space in a separate living room. Thank you for taking the time to write a review about your mini-vacation. Our staff and I appreciate your kind words about our helpfulness and courtesy. Every one of us enjoys helping and welcoming guests to our central location. We hope you will be coming back in the near future.
This hotel has all the things I want in a hotel.
The stay started at checkin with a friendly welcome by Debbie and Tom the night clerks. As a diamond Elite member I was immediately upgraded to a Suite that was great. The next morning I decided to stay longer and was put back into the same suite. Upon checkout the staff were great. Terri and Sheila made us feel as if we were leaving home.
There is no Breakfast Bar but there is a fabulous "50's Diner" attached. Food is above average.
All in All a Great experience
Thank you for such a nice review. We appreciate you taking the time to write about your visit to our hotel. Our associates are very grateful for your kind words and praise. They all enjoy welcoming guests to our hotel. Best Western Reward members are very important to us. This program allows our guests to gain the benefits of our national chain with over 4,000 worldwide locations. Since the program does not cost anything but provides tremendous benefits a lot of our guests have signed up. Being a Diamond Elite member we know you travel a lot and we hope you will return to our hotel very soon.