I had a reservation at this Motel 6 for August 10, 2013 to attend my 40th High School reunion being held in Portsmouth, H.H.
I Drove from Boston, MA. which took 3 hours due to heavy weekend traffic.
I arrived at the motel and entered the lobby to check in. The desk clerk was counting and sorting money in a section / area beside the front desk and told me she would be with me in a few minutes. I replied, no problem. Ten minutes later she comes to the front desk and asks me if I have a reservation, I replied, yes. She "pulls up" my reservation on the computer and confirms my reservation. I arrived at the motel at 2:00 - 2:15 pm . . .
BUT . . . . She tells me that my room would not be ready / available till 4:00 - 6:00 pm ! I replied, what ? She continues to inform me that they are sold out and very busy. I calmly asked her if my room would be ready closer to 4:00 pm or closer to 6:00 pm. She replies . . . "I have no clue" !
I am not familiar with the Portsmouth, N.H. area and the 1st. reunion scheduled activity was to begin at 3:00 pm. I wanted to shower and get dressed to attend my reunion. It was clear that this wasn't going to happen, not at this Motel 6 !
She actually told me that Motel 6 does not guarantee a specific check in time, Only a check out time. What ? ? ? She proceeds to ask me if I booked my reservation through "Price Line" . . I replied , Yes. She said to me that Price Line has no clue what their doing.
Not wanting to over react . . . And not wanting to "settle" for being held captive to this motel, I asked if there was a "financial penalty" if I cancelled my reservation. She replied , no. I decided to cancel my room . I returned to my vehicle and drove back to Boston !
I have years of experience in "public service". I have been a waiter, a bartender, 33 years as a hairstylist and owning my own Ice cream store.
It takes a lot to "stun me" . . . I was beyond stunned by this motel's apathy, unprofessional attitude of "who cares", "not my problem".
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- Also Known As:
- Motel 6 Portsmouth Hotel Portsmouth
- Motel Six Portsmouth
- Portsmouth Motel 6
- Portsmouth Motel Six