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“Great stay again”

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Hilton Garden Inn Portsmouth Downtown
Ranked #5 of 17 Hotels in Portsmouth
Certificate of Excellence
Reviewed 23 May 2014 via mobile

Stayed here exactly a year ago & got another fab room at a fab price courtesy of the very helpful Andrew this time ! Good location & would stay here again if in the area when visiting from UK. Air conditioning worked a treat which was good as it was really warm in the room.

Stayed: May 2014, travelled with friends
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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755 - 761 of 1,295 reviews

Reviewed 15 May 2014

Stayed here for a night in order to visit all the restaurants and bars in the downtown area. Hotel was in a great location, just walked everywhere. The room was comfortable and quiet as well, with a nice bar area in the lobby. Also, the rates were pretty good too. When I'm staying in the area again, I will definitely look to stay here.

  • Stayed: March 2014, travelled with friends
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Thank frappeboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this reviewResponded 19 May 2014

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that you took advantage of our convenient downtown location to enjoy the restaurant and bar scene in Portsmouth. We value your recommendation to the travel community and look forward to hosting your next visit to Portsmouth.

Best,
Kevin Walker, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

We stayed a couple of nights on our way up to Lake Winnipesaukee. The hotel is in a perfect location if you are visiting Portsmouth for the historic sights or if you have business in the downtown area. There is a large selection of restaurants and shopping all within easy walking distance. We also walked to the Strawberry Banke historic section.

We had a large corner room with lots of windows and a view of the Piscataqua River. The room was clean, comfortable and very quiet. Although the adjacent rooms were occupied we heard nothing from other guests. One amenity we appreciated was the Keurig coffee maker with complimentary coffee and tea.

Be aware that only valet parking is available at the hotel. There is a parking garage nearby that charges $1 per hour. We opted for the valet parking not wanting to schlep suitcases and stuff from the garage. We didn't use the car during our stay so we actually saved money by using the valet.

I do have a complaint - The (typical) hotel breakfast was sub par. The price is OK and the service was good but the food preparation was not what we expected from a hotel of this quality. I had an overcooked, rubber egg omelet that had some odd red thing inside that wasn't the cheese I ordered. The greasy bacon was so undercooked that it was slimy and limp. My suggestion - if you wish to have a full breakfast to start the day - eat elsewhere.

Room Tip: Corner rooms are quite a bit larger than most standard hotel rooms.
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank wmitch6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

I came up to Portsmouth for an early Mother's Day trip with my sister. We were taking in a concert and and the beautiful seacoast area. We loved our stay at the Hilton Garden Inn. Every thing went perfectly from reservations to check-out. The hotel is lovely and is ideally located to walk to nearly every downtown restaurant and shop. We had a lovely room that we could see the water and Maine from. Our room was also very spacious and bright and was very clean and inviting. Every member of the staff was courteous and professional. I hope to stay again soon and often.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this reviewResponded 13 May 2014

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that you had a wonderful midweek stay with us and that everything from reservations to check-out went perfectly. We appreciate your 5-star recommendation to the travel community and look forward to hosting your next visit to Portsmouth.

Best,
Kevin Walker, GM

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Reviewed 8 May 2014

We have stayed here twice this year: once to see a performance at the restored theatre in town and a second time to meet friends from the west coast to see Strawberry Banke and have dinner. Service and location were great. No driving--- just walking...

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Priscilla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

It was great to be back at the Hilton Garden for the weekend. Everyone at the hotel was friendly and helpful especially Paige at the front desk! Our room was spotless and quiet and the bed was very comfortable. The hotel was full but we never had any issues with noise. We enjoy sitting at the bar for a glass of wine before venturing out to our favorite restaurant, Jumpin Jays. We went there both nights and had perfect meals each time. Tanner, the food and beverage manager, treated us like family when he saw us at breakfast on Sunday morning. We always feel so welcomed when we stay at this hotel. There was a bit of a wait for our car at check out on Sunday but we weren't surprised due to the rush of checkouts at that time. All in all this is a great hotel with staff who are attentive and all seem to really love their jobs! We'll be back soon.

  • Stayed: May 2014, travelled as a couple
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Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

My wife and I love Portsmouth and we decided to make a nice little over night in town and we Stayed at the hotel. This hotel is very clean and staff was super friendly and accommodating. The location was great, right downtown and only minutes walk away from the many shops / restaurants, etc. would definitely stay there again!

  • Stayed: May 2014, travelled as a couple
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Thank Aaron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this reviewResponded 5 May 2014

Aaron,

Thank you for choosing to stay with us during your recent visit to Portsmouth and for taking the time to review your experience for TripAdvisor. We're pleased to hear that our convenient downtown location provided the perfect venue for your overnight getaway and that all of your needs were accommodated during your visit. We appreciate the 5-star recommendation and we hope you'll make us your home away from home in Portsmouth.

Best,
Kevin Walker, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Portsmouth Downtown

Address: 100 High St, Portsmouth, NH 03801-3709
Phone Number:
Region: United States > New Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Portsmouth
#2 Romantic Hotel in Portsmouth
#3 Family Hotel in Portsmouth
Price Range: £92 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portsmouth Downtown 3*
Number of rooms: 131
Official Description (provided by the hotel):
The Hilton Garden Inn Portsmouth Downtown is located in the heart of historic downtown Portsmouth, New Hampshire, surrounded by a wide variety of restaurants, attractions, shops, boutiques and waterfront gardens. Strawbery Banke historic neighborhood and Prescott Park are steps away, while The Kittery Outlets are just a 10 minute drive. New Hampshire and Maine coastal beaches, chartered deep-sea fishing, whale-watching tours, and panoramic tours of the Isles of Shoals are only a short boat ride from the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Portsmouth Hilton Garden Inn
Hilton Portsmouth

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