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“"Where hospitality meets economy"”
5 of 5 bubbles Review of Red Roof Inn Salem

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Red Roof Inn Salem
Ranked #2 of 4 Hotels in Salem
Certificate of Excellence
Salem, New Hampshire
1 review
“"Where hospitality meets economy"”
5 of 5 bubbles Reviewed 8 June 2014

Booked room for weekend trip with my family. We rented a suite which was very spacious and fully equipped with microwave and fridge. The inn was recently renovated so the rooms were very immaculate and the hospitality was excellent. Great value. Thanks Stephanie! :)

Room Tip: Second floor rooms are quieter and have the best view.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frankie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 9 June 2014
Thank you so much for your review!! Stephanie is great at customer service, born to serve. We did just get renovated and we have added new hi speed WIFi FREE, New HD package for our 37" flat screen TV's. Thanks again and see soon and often.
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215 reviews from our community

Traveller rating
    85
    58
    37
    20
    15
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
California
Level Contributor
61 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

I vacation in New England each year and except for 2013 (surgery/unable to travel), I've stayed at this Red Roof Inn every year since 2006.

Excellent staff who remember me each year I'm their guest, pleasant and efficient housekeeping employees, as well as clean comfortable rooms, are the reasons I keep returning.

Looking forward to seeing you again later this year!

**PLEASE NOTE: required to fill in the "when did you travel" box. But since the last time I stayed was in 2012, and that year is not shown as an option choice, I just picked a random date in 2013.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandytravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 6 June 2014
Thank you so much for your kind words. When you visit next time you will notice some great changes in Salem Red Roof Inn. We have been renovated, all new bedding, floors, TV's with an amazing HD package. The FREE WiFi has been upgraded for faster service. I will show the lady's and Chris your comments thanks again and see you soon.
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Hoboken, New Jersey
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 4 June 2014 via mobile

Booked a room here initially because they were pet friendly.

The rooms were clean (except my wife did notice a stain or two on the bedspread) but other than that, we had a nice nights rest there.

We also enjoyed the abundance of Doggy Doo bags located on the property. It's secluded and fenced in enough that we were able to walk our Pup without any worry.

The lobby coffee is good and so is the front desk staff. We'll most likely book again if we're going through Salem.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank cyranotony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 5 June 2014
Thank you very much for your recent review of Red Roof Inn Salem. Glad you enjoyed your stay and also glad you little friend enjoyed as well. I will make sure to share your comments with the entire staff so that we may better serve you your next stay.
Thanks again
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Salem, New Hampshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

The inn had a tough winter. At its worst, there was more than ten feet of snow in the parking lot, but they always kept the snow off the walk. There was no danger that we older folks would slip and fall.

When spring game, the grass was neat and the tulips came up. This hotel has the best landscaping of any hotel I can afford.

It's hard to make up every bed exactly right, fluff up the pillows, hang the towels, and line up the soap just so, day after day. When housekeepers look at the flowers and the grass, however, they're reminded that the manager cares a great deal. Working in a pleasant place helps them care, and makes my stay better.

Room Tip: They've all been recently renovated.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, Manager at Red Roof Inn Salem, responded to this review, 2 June 2014
Thank you so much for your comments about your stay at Red Roof Inn Salem. The recently renovated rooms show the detail we go to satisfy our guests. We listen and act, Salem has just added new desk lamps to all of its rooms for better lighting ( a guest suggestion )We added extra outlets to all the rooms ( another guest suggestion ) The service and quality focus has never been more apparent. We want to be your first choice in lodging ALWAY'S. Thank you once again and I will be sure to show the staff your comments and tell the to keep it up.
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Round Rock, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 31 May 2014

Room was OK but clientele are suspect! Probably about right for the price of this place. Awoken around midnight by fist fight in next room and it continued until about 3 AM when the police finally showed up. Never really did get back to sleep. Upon check out at 6 AM front desk could have cared less and didn't even know they had police on property more than once that night. Pay a few bucks more and get a good nights sleep and feel safe!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 2 June 2014
I am very sorry about the noise from the other room near you. I ask if you called the front desk to alert them of the situation? I can assure you we care for and take the safety and comfort of our guests very seriously, I will do a complete investigation on this and correct any and all issues that were not handled correctly. I would like for you to contact me so that we may discuss the matter further. I do hope you give Red Roof Inn Salem another try, We work hard to give great service and quality to all of our guests and I feel we let you down on this occasion.
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Montreal, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

We were greatly welcomed by that staff at the frontdesk with complimentary water (I love free stuff). Rooms were clean, safe was free (as far as I am concerned), only downside was that the bathroom still smelled cigarette. Free coffee in the morning is appreciated and cleaning lady did her job pretty well. For 100$ bucks a night it is a no-brainer.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raptor_1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 25 May 2014
Thank you for your review. We know you have many choices when traveling and hope you choose us every time your in the area. I will share your comments with the staff so we can do a better job in the bathroom and focus on cigarette smell unfortunately some of our guest have smoked in our non smoking rooms. Please come back our friendly staff is waiting to give you great service again!
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North Bergen, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 20 May 2014

I stayed at this hotel before cause it was cheap. The rooms were really small and although they say the rooms are non smoking they all smell like cigarettes. What bothered me the most of this place was this safe charge that they force on you even though it's an option. They say they have to charge this? The people that work there act like this is standard in every hotel. The place outside is dilapidated and it looks like a dirt bag convention is always in town cause there's always a group of people drinking in the parking lot. Pretty shady place, never again. The GM is clueless and defends his safe charge even at the cost of a customer. Stay away from this place. I got a room at La Quinta across the way for the same price and night and day. I will never stay at a Red Roof inn again cause of this nasty place

Room Tip: There are so many better places right around this are for the same price and they are safer. This p...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Romclrnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
szagzoug, General Manager at Red Roof Inn Salem, responded to this review, 25 May 2014
I am very sorry you feel this why about Red Roof Inn Salem after our numerous emails back and forth I feel I have not explained myself clear enough for you. I assure you the safe was never charged to you.
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Additional Information about Red Roof Inn Salem

Property: Red Roof Inn Salem
Address: 15 Red Roof Lane, Salem, NH 03079
Region: United States > New Hampshire > Salem
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Salem
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Salem 2*
Number of rooms: 108
Official Description (provided by the hotel):
The pet friendly Red Roof Inn in Salem, NH is Brand New located just off exit 2 route 93 NH just 1 mile from Canobie Lake Amusement Park in tax free New Hampshire. There you will find games and rides for all ages. It is also less than 3 miles from the tax free Rockingham Mall, many outlet stores and a large selection for your dining needs. The Ice Center is a couple of miles down the road, where there are many hockey tournaments. For your gambling needs, there is the Rockingham Race Track with simulcast horse betting. Beaches in every direction, Manchester, Concord both short drives, Boston also is only 30 minutes away, The Red Roof Inn in Salem is close to all of your travel, entertainment and vacation needs. ... more   less 
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Also Known As:
Red Roof Inn Salem Hotel Salem
Salem Red Roof Inn

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