After making our reservation I sent an email asking about the coffee pot in the room, wanting to know what kind of filters I should bring with us to make extra coffee, as it has been my experience that you usually get enough for only a couple cups of coffee. I was told they would be more than happy to supply us with extra coffee, so we didn't have to bring any of our own. When we checked in the receptionist made mention that extra coffee had been placed in our room. The housekeeper was in the hall outside our room when we went up, and she also mentioned the extra coffee. I consider that to be excellent customer service! The room was large with 2 very comfy beds that allowed for a good nights sleep. Yes, the sheets could probably be updated, but they were clean. There wasn't anything that wasn't clean. The bathroom was a bit small, but again, very clean. The coupons for dinner were a very nice touch and we ate both nights at the restaurant off the *special menu* that had plenty of options. The chicken parm was excellent, as was the steak. The continetal breakfast was fine, the muffins were delish!
The pool was very nice and clean, the spa looked inviting but we didn't try it out.
I read the reviews after making our reservation, and considered cancelling. I'm glad we didn't. We found everything we needed, and the extra bathroom amenities were a nice touch also. It's true you can't please everyone, and obviously the Shalimar has in some way or another, let down some of their guests. That said, there were plenty of good reviews and I would have to agree with them. 5-star it isn't, but we weren't looking for 5-star. We wanted a clean place to spend a long weekend with a clean pool in case of bad weather and we found it at the Shalimar. We would definately go back again!
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- Also Known As:
- Shalimar Hotel Tilton
- Shalimar Hotel Winnisquam