We will never return. We went for a family reunion and the owners were not accommodating at all. They would not allow visitors at all.They also punished us paying customers because one of our family members had to cancel their reservation, even though they did so a month in advance. In order to get fresh towels, toilet paper or any other necessities from the "store" we had to hunt the owners down and they usually acted like we were inconveniencing them. The actual facility is nice and great for families but because of the bad management and lack of customer service we will not return or recommend this resort to anyone!
- Official Description (provided by the hotel):
- We welcome you to come and relax in one of our 15 clean and cozy 1-3 room cottages complete with all the comforts of home. Most of our cottages have full kitchens, all have cable TV, refrigerators, microwaves and coffee makers, with complimentary coffee. Linens, dishes and utensils are provided. Spectacular Mountain Views, gameroom, laundry facilities and the largest pool in Twin Mountain. We are also a full-hookup RV Park. ... more less