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Riverside Hotel, an Ascend Hotel Collection Member
Certificate of Excellence
Brattleboro, Vermont
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful!”
Reviewed 10 February 2014

Stayed for the weekend. Excellent view of the Connecticut River. My friends and I scheduled a weekend retreat. Rooms were spacious and clean. Staff very helpful and accommodating. Brilliantly located off the beaten path but very close to Brattleboro, VT restaurants and shopping. Right off the highway. Can't imaging why anyone would stay at a chain when this is available! Excellent hiking trails right out the door along the river. We walked 5 miles on Sat. The breakfast is adequate.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank HomeschoolingFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 13 February 2014
Dear HomeschoolingFamily,

Thank you for the review. We are delighted that you found the hotel to exceed you expectations and needs. We are also happy you mentioned using our hotel for a retreat. We have a very peaceful and serene location, all the rooms have outstanding views of the river, and we are close to hiking trails to get you closer to nature as well. We would love to have you back the next time you need to get away!

Frank LaGrande
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154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
West Hartford, Vermont
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 February 2014

Stayed her for friend's wedding in Guildord Vermont. Great room. Very clean. Check in was quick. Easy drive to Brattleboro. GPS put us on wrong path but woman at front desk steered us in the right direction.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CooperThurman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 8 February 2014
Dear CooperThurman,

Thank you for sharing your review with us. We love to hear when guests have a great experience but also appreciate when guests bring constructive criticism to our attention as well. It gives us an opportunity to look at how we can improve. We're so glad you had a great stay and enjoyed the hotel and it's location. We have had issues with all the different map and GPS services showing our location correctly. We have been working on improving it, but it sounds like there may be more that needs to be done. Thank you for staying with us and we would love to have you stay with us again in the future!
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Huntington, Vermont
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 November 2013

Located on Route 9 East less than one mile off exit 3 off Route 91, you will find this Choice Hotel Clarion hotel to your liking. Rooms face the Connecticut River. All rooms have hardwood floors. The rooms are spacious with generous size bathrooms. WIFI is very good apparently with routers throughout the hotel. There is a continental breakfast but do not expect any hot foods (eggs, sausage, waffles or bacon.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 15 November 2013
Dear Paul S,

Thank you for taking the time to review the Riverside Hotel. Thanks for mentioning our location. Even though we are located in New Hampshire, we are quite close to I-91 which makes us a great place to stop on your way north or south through Vermont. Thank you for also commenting on the WIFI. We have only 34 rooms but have 11 routers throughout the hotel making for great coverage and speeds wherever your room is. We also have ethernet (hardwired) internet in every room for those more concerned with security.
Thanks again, Paul. We look forward to seeing you on your visit.

PS-We are an Ascend Hotel not Clarion.
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Johnson City, Tennessee
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2013 via mobile

Stumbled across this hotel on a recent trip through New England. Beautiful rooms and view of the river. Rebekah, at the front desk, was fantastic. Room was huge with high-end furnishings including a sleep number bed. Bath equally spacious and nice. Would definitely recommend.

  • Stayed October 2013
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 15 November 2013
Thanks D D! We really appreciate you taking the time to share your review about your wonderful stay with us. Thank you for recognizing Rebekah by name. She is very attentive and friendly and we are glad you noticed. Keep us in mind on your next visit to New England!
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Putnam Valley, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

Six of our family decided to stay an extra day but the inn we were staying at was booked solid. Our inn suggested the Riverside because it was so close. You can see the roof of the Riverside as you go over the bridge, so we were familiar with its location. It was so surprising how pretty it was down next to the water. The terrace was a great chill spot. Our room was huge for a standard room. The bathroom was stocked with premium soaps and reminded me of a spa. The hotel is immaculate and everything is kept like they just built the place. You get what you pay for.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marlene I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 19 October 2013
Thank you for your kind words. We love to hear when guests have a good experience and we exceed their expectations. Thank you for mentioning our premium amenities. The ownership of the hotel takes great care of the guests in providing the Crabtree & Evelyn bath collection in every room. In addition our housekeeping staff also works hard to maintain the high standards of cleanliness our guests look for year after year. We look forward to seeing on your next visit!
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Warminster, Pennsylvania
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 October 2013

Love the riverside. Each room has beautiful river views. The rooms are spacious and the bathrooms are large and lovely. Even if you don't splurge for a balcony view there is a huge veranda over looking the river that can be accessed from the lobby. There are nice chairs to sit and relax. One of the cleanest hotels I have ever stayed in.

Room Tip: There is no near or on site restaurant, so you will need to get back in the car.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 958snow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 19 October 2013
Thanks for taking the time to share your thoughts and compliments of our hotel. We appreciate when guests take the time to share positive comments. I will share with the housekeeping staff the fact that you found your room so clean and inviting. We look forward to seeing you again in the future!
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East Hartford, Connecticut, United States
1 review
Reviewed 2 October 2013

Spur of the moment get away.....familiar with area but had never stayed there....usually booked up when I've checked it out in the past....It's a hidden gem..on the Ct river It's right over the bridge from Rt..91 Exit 3 Brattleboro Vt....small hotel, 34 rooms all rooms face the river......stayed Sun. & Mon.....romantic and quiet...beautiful rooms, average continental breakfast.....The Front Desk Mgr., friendly and courteous, went out of his way to contact ALA for us and follow up with timeline for arrival. (I accidentally left interior light on and battery died). Frank even offered to use his car to jump my battery if I had cables, even asked his employees if they had cables....anyways ALA finally arrived and a quick jump solved my problem and we were on our way back home. Enjoyed our couple of days.
Will definitely stay at the Riverside Hotel on our next trip to the area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 928MoeD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Riverside Hotel, an Ascend Hotel Collection Member, responded to this review, 19 October 2013
Thank you for choosing the Riverside Hotel for your romantic getaway. We love to hear when guests enjoy our property and all it has to offer. We especially like to hear when guests have a great guest service experience. Our goal is to provide an impeccably clean hotel with excellent guest service. We look forward to your next visit.
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Additional Information about Riverside Hotel, an Ascend Hotel Collection Member

Property: Riverside Hotel, an Ascend Hotel Collection Member
Address: 20 Riverside Drive, West Chesterfield, NH 03466
Phone Number:
Region: United States > New Hampshire > West Chesterfield
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in West Chesterfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Riverside Hotel, an Ascend Hotel Collection Member 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
Riverside Hotel, an Ascend Collection Hotel in West Chesterfield NH, is just minutes from Brattleboro VT. The smoke-free Riverside Hotel, an Ascend Hotel Collection Hotel is only 1/4 mile from exit 3 off Interstate 91 just over the border into NH. The hotel is located on the Connecticut river with breathtaking views from every room. All rooms feature King size Sleep Number beds, Brazilian hardwood floors, exquisite furnishings and appointments. ... more   less 
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