The food is OK. The atmosphere is OK. The service is Ok. The owners are OK. OK. Their fried rice and egg rolls are good. And the food on average is fair. They are stingy with the seafood. The amount of shrimp is always pitiful. I had just had painful dental work so I wanted soft soup like chicken rice. Not on the menu so we asked if they could make some. No we don't do that here. How hard could it be, broth, rice, chicken and green onions? Right! Very simple, but they just would not make it. I ended getting soup and adding rice. we asked for extra green onions but when we got home there were only 2 meager green rounds floating on top of soup for 2. The owners act as if they are running a 5 star restaurant. Heck, I took a friend for lunch at Le Cirque in Manhattan which was a 5 star place and they did a special dish for my friend. Any way there are much better places then West lake.
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