We had a 7:15 reservation on 8/10, we arrived 8 minutes early and you were clearly not ready. We were jammed into a table, we didn't complain. One of the spoons at my setting had food cooked on to it which the buss boy removed after I suggested it would be a good idea. It was not replaced and the server was not informed. The table was a 4 top turned into a six, nothing was level due to worn out leafs (good thing most plates were rectangular). The menu did NOT match your published menu and the item I was set to order didn't exist. I asked if there were specials and the server frowned at this as though specials were inconsistent with what you guys think is a superior product. I wanted the set up from one selection to replace another and was barked at. You think you have things under control? This is where you are mistaken! Your restaurant is mediocre at best. The price value relationship is horribly skewed towards price. In plain NJ words I can only say this "are you kidding me?" You need to get back in that kitchen and fix some of your problems. Which are; pre plated food which is causing wilting of greens, inconsistent temperatures, loss of integrity of vegetables mixed with starches, breakdown of sauces, loss of flavor's. Specifically: the starch with the lamb dish was mush, the beans with the salmon cause the protein to be swimming in liquid, the arugula was warm and wilted in the strawberry salad (by the way...whole macadamia nuts thrown on the plate?) and an overall sense of assembly line food service. I'm not here to help you fix the problems, but you have them. Perhaps you need to slow things down and stop trying to do too much. Greed translates to poor service, packing tables makes it impossible to provide the experience that you may think is being provided. I seriously felt like I was at Willy's pancake house, at least at Willy's the staffs dirty finger nails, wiping of nose with sleeve and deep exhales can be understood. I'm not ashamed of what I've said, but you should be embarrassed.
- Official Description (provided by the hotel):
- Glorious Food - Gracious Lodging. A small, refined Long Beach Island hotel and restaurant, The Gables is a meticulously restored Victorian inn combining the charm of a fine 1890s home with contemporary comforts and the finest food and service. Our award-winning restaurant is a destination in itself. ... more less
- Also Known As:
- The Gables Hotel Beach Haven
- The Gables Beach Haven, New Jersey - Long Beach Island