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“Never going back”

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Island Guest House Bed and Breakfast Inn
Ranked #3 of 7 Beach Haven B&B and Inns
Certificate of Excellence
Reviewed 26 October 2011

I usually only offer advice for positive trips, but this was so bad I had to share. We stayed here during the summer and were very uncomfortable from the moment we arrived. The room was not level (the floor actually sloped) and was very noisey and dirty. I found a sock under the bed....ugh! The innkeepers were not very friendly at all. The staff in the kitchen were much more friendly than our hosts. Breakfasts the first day was runny eggs and the whole time we tried to eat there was a cat that kept jumping up on our table. We later realized it was the innkeepers cat. The second day we went out for breakfast (great breakfast at Chicken or the Egg). Also, the inkeepers wanted to charge us for using the bathroom on our checkout date. Totally awkward and uncomfortable interactions....Unfortunately, the inkkepers and the cat skeeved me & I won't ever be back.

  • Stayed: July 2011, travelled as a couple
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8  Thank M00ey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 - 128 of 177 reviews

Reviewed 15 August 2011

This was a great place to stay in Beach Haven. We were a group of five at the last minute and we were able to fit an extra person in the cottage. It worked out perfectly because of the outdoor shower - I didn't shower inside once! It was awesome! The included breakfasts were terrific and so were the afternoon snacks. We'll definitely be back.

  • Stayed: August 2011, travelled with family
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1  Thank gopsu99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2011

The Island Guest House in Beach Haven was a major disappointment. The initial outrage occurred at check-in. We had booked a two night stay in a particular room on-line, choosing the room carefully to celebrate our wedding anniversary. When we checked in we were shown to a different room – not at all like the one we had booked. We were told this was an “upgrade”. It was shabby, above the noisy garden area with an even noisier room air conditioner and with no ambience whatsoever. When we expressed our shock at not being given the room we had booked, the innkeeper could not understand why we were not happy with the “upgrade” and had no explanation as to why we had not been given the reserved room. Eventually, she let us know that we had been thrown under the bus in order for her to accommodate a longer reservation request. That is, someone booked our room for a week, and their last night overlapped with our first night. So even though we had a confirmed reservation, she just assigned us to a different room and called it an upgrade. She told us we could change to the booked room for our second night, but our option for the first night was to “take the upgrade or leave” (on a Friday night in August when there were absolutely no vacancies elsewhere on the island – and she snidely let us know this). She also told us she had a waiting list of people to call who would take the room, so we had to decide whether to stay or not. She offered no apologies for the room switch, When we pressed her that this was unacceptable, she spoke to her husband and reluctantly agreed to either refund us $50 in order to “make us happy” or give us a voucher for a free night during the off-season.

There were other disappointments besides check-in. There was no nice sitting area to use when you were inside. The rooms were very small. Don’t know where the library was that was mentioned on their webpage. The only spots for sitting were the front porch and two inside tables which were adjacent to the check-in desk. There was constant noise, bustle, ringing cell phones, etc. They also had some construction going on and, unbelievably, Saturday afternoon was deemed the perfect time to do it. So not only was there noise inside from the phones, voices, etc., but you couldn’t sit in the garden area either because of the loud saws and hammering. The breakfasts were very ordinary, nothing gourmet – not as good as I fix at home. One day it was scrambled eggs and sausage, the next waffles. Afternoon snacks consisted of one choice each day – brownies on day one and pound cake on day two. Again, very basic.

Another negative: While beach chairs are available, they are very uncomfortable. The backs are short and they are not adjustable.

The only real positive we can give is the location.

Needless to say, we declined the free off-season voucher and had $50 taken off our bill for the room switch fiasco. We’d never go back to this B&B.

  • Stayed: August 2011, travelled as a couple
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7  Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
islandguesthouse, Owner at Island Guest House Bed and Breakfast Inn, responded to this reviewResponded 21 April 2012

We were very sorry about this review, as we try to go above and beyond to right any mistakes. A conflict occurred between our on line and written reservations, causing the original room to be unavailable. We offered an upgrade to king, as well as of course not holding the guest to their reservation. They had chosen a room from the pictures we show on our website, and the alternate room, although a favorite with many, had whitehand painted and wicker furniture in a cottage theme and not the dark wood sleigh bed that they preferred. We did also offer $50 in cash for the couple to have dinner on us, or a free comp off season. Guests dont like to have any changes in travel, but they were gracious and accepted both the dinner dollars and the alternate room. Over the course of the few days I was impressed with this couple in that they spent time in the common room enjoying each other's company playing cards and board games, and spent lots of time out in the garden.

Over the course of their stay I chatted with them several times, and made sure they had refreshments, etc. I had positive response and feedback in person from both, and was at that point content that I had done all extra that I could on the busiest weekend in Beach Haven.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2011

We really enjoyed our stay at the Island Guest House. The rooms are very clean and the bathrooms are updated. Mark and Joanne were very accommodating and the breakfasts were great! The beach, restaurants, and all attracations are w/in walking distance. The atmosphere is very relaxed and we met some great people while staying there. We really felt like we were at home. We highly recommend the B&B!

  • Stayed: July 2011, travelled with family
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1  Thank aborzuku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2011

This was our first time staying at a B&B. Not knowing what to expect, Mark&Joanne and staff made us feel warm and welcomed. The house is beautiful. The grounds are beautiful. It was just a short walk to the beach wich we loved. Amazing place to stay. Cant wait to go back. Thank You for a great weekend!

  • Stayed: August 2011, travelled as a couple
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1  Thank gina46539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2011

Loved our stay at the Island Guest House in Beach Haven NJ. Mark and Joanne are the nicest of hosts. Great breakfasts, calming environment, clean and well appointed rooms. The patio is just beautiful and the house is very interesting. Joanne will entertain you in the lovely tiled and "modern" Victorian kitchen. After all, as the old poem says, "No matter where I greet a guest, they always like my kirchen best!" It's like being home and when you are at Island Guest House you ARE family. The beach is easily acessible and there are many restaurants and attractions nearby. After the beach there are always goodies served with tea. Have your tea in the garden where there always seems to be a cool breeze blowing. On some evenings there is a wine tasting and fun conversation abounds. A wonderful place to get away from it all.

  • Stayed: July 2011, travelled with family
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1  Thank Earthshadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

After reading all the great reviews I was really expecting somthing spectacular...but can't say I was that impressed. Our room was very small and really prices. I know it is summertime and you have to exoect to pay a higher price but liek I said the room is SMALL. Breakfast was fine but nothing to rave about, there is one main dish and then muffins or something if you don't like the main dish being served (which I didn't) so I would think you would have more than one choice for the price you have to pay to stay. I has a hard boiled egg and a muffin one day--not exactly spectacular. As for as the afternoon snacks that are supposedly served , I never saw them--unless they were gone by the time I looked for them in the afternoon--no cake, cookies, lemonade...maybe they were devoured by the other guests befroe we got back from the beach. The owners were very nice and helpful. Location was great and we had great weather I just don't think it was really worth all the money and next time may look for somewhere more affordable.

  • Stayed: July 2011, travelled as a couple
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2  Thank SunnyNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Island Guest House Bed and Breakfast Inn

Address: 207 3rd St, Beach Haven, Long Beach Island, NJ 08008-1857
Region: United States > New Jersey > Jersey Shore > Long Beach Island > Beach Haven
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #3 of 7 B&Bs / Inns in Beach Haven
Price Range: £171 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island Guest House Bed and Breakfast Inn 3*
Number of rooms: 18
Official Description (provided by the hotel):
The Island Guest House has been Voted the Best Bed & Breakfast on Long Beach Island. It is a turn-of-the-century historic Inn, located oceanside in the heart of Beach Haven, New Jersey. You can walk to everything. The owners, Mark and Joanne, work hard to make you comfortable, and provide the lovely setting, ambience, and character that a 100 year old plus Inn affords, updated with modern amenities like WIFI, flat screen TV's, A/C, etc. Some rooms have private decks, his/hers double size shower. Enjoy our bicycles, beach chairs, boogie boards and our outside enclosed shower to rinse off after the beach. Taste homemade breakfast and afternoon refreshments like cakes and cookies from family recipies, and iced tea or lemonade to quench your thirst after the beach. Enjoy coffee 24 hours, and chat with the Innkeepers about things to do in the area. Come and experience the restfulness of our Bed and Breakfast Inn! Couples can get away, and there is an area for well behaved children. We also have a cottage that sleeps 4 with gas fireplace, a bathroom with a bathtub/shower, and accepts good nature dogs. We can accommodate up to 40 people or friends per night. Our Sea Glass room, holds 36, and has a large flat screen TV for movie night or a special game or event. Our garden has 10 umbrella tables and over 300 blooms, has a lighted patio and candles in the evening. With lights shining through the many stained glass windows in the Inn. It is a perfect place to gather and chat, or be secluded together any time. Our cafe kitchen with its large island is a favorite place for guests to feel welcome to come and perch and chat with the Innkeeper over a cup of coffee or treat, or watch us prepare goodies. You can even get a recipe or help! We try to provide assistance without hovering, being sensitive to your needs to relax, and get information when you need it by always being available. We carry our phone with us always even at night when we retire. Throughout our stay, we only ask that if you have any questions or needs, to let us know, because we cannot help you if you wait until checkout. ... more   less 
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Also Known As:
Island Guest House Bed And Breakfast Inn Beach Haven, New Jersey - Long Beach Island

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