I went for dinner tonight with 8 friends. We were seated immediately. Drinks (water in most cases) arrived 15 minutes later and our food order was taken. We brought a bottle of wine which was clearly evident on the table - we were not offered a bottle opener or glasses. We finally asked and four glasses were provided for a table of 9. After 45 minutes and still no food - we complained to the hostess and were told they were very busy. At the 1 hour mark - still no food. Complaints to our waiter (we actually had to flag him down) provided no response. Food started to arrive after about an hour and a half. Dinners came out in groups of two to three with a wait of several minutes in between.
At the two hours mark 8 of the 9 dinners ordered had been served. Salads and appetizers never appeared. The 9th dinner was finally taken to go as everyone else was finished. No apologies were offered - no manager was to be found. No offer was made to comp a portion of the bill for the incredibly lousy service. Rest assured none of our party will ever return there for lunch or dinner and we will certainly spread the news about the poor treatment we received. Be warned.
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