We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet, friendly and convenient”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Budd Lake-Rockaway Area
Ranked #3 of 4 Hotels in Budd Lake
Reviewed 21 July 2014

The staff is what gives this hotel 5 stars (Karen, Doreen & Gail were super friendly & helpful) . It's close to highway exits & near major shopping area(2.5 on same road). Hotel breakfast was a great plus. No room issues at all.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (205)
Traveller rating
Traveller type
Time of year
Language

81 - 87 of 205 reviews

Reviewed 12 July 2014

Stayed at this Holiday Inn when our 10 room wedding block got bumped from the Residence Inn next door June 21 2014. We were not happy about staying here , as I had checked it out before booking the wedding block, and it was not as nice as the Residence INN The rooms were just basic with no refrigerators. Pillows are hard as rocks. The desk people unfriendly and did not seem to know what was happening.
Still some renovations going on. Most of our wedding guests hotel bills were incorrect and had to be fixed. My husband and I were charged on our credit card for 2 breakfasts-$30.00 which were
supposed to be complimentary, we were given coupons . I Am disputing the charge and waiting to see it if will be removed. Called several times to remedy this and only getting an answering machine or put on hold and then disconnected.

Room Tip: Ask for a renovated room, that does not face the courtyard noise.
See more room tips
  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank DJ7933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this reviewResponded 27 July 2014

Dear DJ7933,

Thank you for taking the time to provide feedback on your stay. It is unfortunate a billing issue prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Not the best holiday inn but not the worst hotel. Swimming pool was not accessible during the day due to what looked like day care in the pool with a bunch of kids with instructors. Upgrades were finished. Hotel was clean, towels were not up to what I expect out of the Holiday Inn brand name. Nowhere local to eat and prices were expensive in the restaurant inside. Location difficult to find.

Room Tip: The A/C worked well even on the fifth floor, however the sun shone in very bright in the mornings an...
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JJT404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this reviewResponded 14 July 2014

Dear JJT404,

Thank you for taking the time to review our hotel. I am glad that you gave us the pleasure to host you recently. At the same time, it is regrettable that you were not able to enjoy our pool facility and that our towels were sub par. I appreciate your feedback and rest assured that we will use this to continue looking for more ways on how we can provide you and other guests with an excellent accommodation.

Sincerely,

Faith R
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014 via mobile

1. A/C problems - had to change rooms
2. Shower faucet loose - hard to regulate temperature
3. Shower curtain torn
4. Hair dryer - worthless
5. Peeling wallpaper
6. Maintenance man = "intentional ignorance" - doesn't seem to understand English while discussing a/c problem.
Hotel is falling apart.

Stayed: June 2014, travelled as a couple
3  Thank Mason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this reviewResponded 5 July 2014

Dear Mason W,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of your room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

i stayed at this hotel because it was the closest one to where i was going which was the salt pub in n.j. to see a concert... i made the booking and then read some reviews... backwards i know... the reviews were pretty much unanimous that the place was awful..do not ever go there etc... i called them and asked them if the reviews had any credence... the hotel was under renovation and that was the cause of most of the complaints... i was assured that i was on the 5th floor and that there would be no trouble or noise on that floor... i said ok..and what actually only mattered
was that the room was clean.. i was told..no sir..we suggest all guests bring a mop and some sponges... he was kidding of course and that made me want to go there all the more... it was adequate for my needs.... clean...service ok,,, shuttle service excellent... francisco the driver was extremely nice... he even came by the salt on his way home to see if i needed a ride back.i would recommend this hotel.... all the negative reviews are moot as they finished their renovations...

Room Tip: the higher the better...
See more room tips
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014 via mobile

This hotel has potential. Currently under renovation, rooms look nice and upgraded. Service is awful and rude. $13.00 for a breakfast buffet that was disguising and not fresh. "Fresh" baked goods are frozen items, eggs soggy, fresh fruit prepackaged, nothing was fresh. Got a round of drinks 9 shots and 8 beers at a cheap $119.....really

Stayed: May 2014
1  Thank kaopsu13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this reviewResponded 4 June 2014

Dear kaopsu13,

Thank you for leaving a review of our property regarding your recent stay. I am glad you found your room nice and adequate.

I am sorry that certain aspects of your visit did not meet your expectations particularly with the quality of food and unsatisfactory service received from our staff. We greatly appreciate your feedback as this gives us an avenue to improve on what we can offer to achieve 100% guest satisfaction.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

John O
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014 via mobile

Watch out, and make sure you ask if the hot water heater is on. I woke up to shower to get ready for a work event and there was no hot water. I called down to the front desk and they said they will turn on the hot water heater. Why was it off? When I asked they said that it must have shut off overnight! I have never heard of such a thing. Needless to say, I didn't have time to wait and was forced to take an ice cold shower at 5:30 am in the already cold weather. Miserable. The person at the front desk was beyond Unhelpful and honestly didn't seem to care. I will never be returning.

Stayed: March 2014, travelled on business
1  Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this reviewResponded 13 April 2014

Dear Theresa W,

Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Budd Lake
0.1 mi away
Residence Inn Mt. Olive at International Trade Center
2 mi away
Days Inn Budd Lake
Days Inn Budd Lake
#4 of 4 in Budd Lake
246 reviews
4.8 mi away
Holiday Inn Express Hotel & Suites Mount Arlington-Rockaway Area
Show Prices
Show Prices
Show Prices
1.7 mi away
Super 8 Budd Lake
Super 8 Budd Lake
#1 of 4 in Budd Lake
352 reviews
1.5 mi away
Extended Stay America - Mt. Olive - Budd Lake
11.2 mi away
Holiday Inn Express Hotel & Suites Newton Sparta
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Budd Lake-Rockaway Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Budd Lake-Rockaway Area

Address: 1000 International Dr, Budd Lake, NJ 07828-4308
Phone Number:
Region: United States > New Jersey > Morris County > Budd Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Budd Lake
Price Range: £74 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Budd Lake-Rockaway Area 3*
Number of rooms: 141
Official Description (provided by the hotel):
Holiday Inn Budd Lake-Rockaway, NJ hotel is conveniently located near Stanhope, Mt. Arlington, Dover and the Mount Olive International Trade Center.The Holiday Inn Budd Lake-Rockaway offers 3600 sq ft. of event space, including a beautiful Grand Ballroom. Our divisible meeting space can accommodate Corporate Meetings, Reunions and Weddings. The Holiday Inn Budd Lake - Rockaway's experienced catering team will ensure that your event will be memorable.The Holiday Inn Budd Lake-Rockaway is ideally located off Interstate Route 80, US 206 and Route 46, convenient to the Trade Center's Fortune 500 companies. MARS Inc., Givaudan, Siemens, National Kitchen & Bath, Sunoco, Toys R Us, BASF, and Sportcraft. The Holiday Inn Budd Lake -Rockaway also partners with Perona Farms, David's Country Inn, Lake Mohawk Country Club, Adam Todd and Flanders Valley for your out of town guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Budd Lake-Rockaway Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Budd Lake-Rockaway Area Hotel Budd Lake
Wyndham Mount Olive
Mount Olive Wyndham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing