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“Campers Beware!”

Buena Vista Camping Resort
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Buena Vista Camping Resort
Sewell, NJ
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Campers Beware!”
Reviewed 13 July 2012

We stayed at this campground a few years back to support friends riding in the American Cancer Society Bike-A-Thon. Not a nice campground, run down and dirty but since our travel trailer is self contained we do not have to use their facilities and usually stay only one night. The campground is owned by Morgan RV resorts and this is where the "beware" comes into play. Morgan rv charges your credit card for the full amount when you make your reservation. There cancellation policy is basically if you cancel you lose your money. We accepted that for the one night we were staying. However, the campground apparently had been closed for a week prior to our supposed stay and continues to be closed as I write this. We were informed of this via a phone message less than FIVE hours prior to our anticipated arrival! We called about having our money refunded and were told no refunds because it was an "act of God" but it wouldbe reviewed and someone would get back to us. No one did. We called back and spoke to a very rude gentleman who would not even tell us what department he worked in and then hung up on us. Our phone calls after that automatically went into a phone loop not allowing us to speak with anyone else. Please note that we never raised our voices or were rude in any way. We are now disputing the charges with our credit card company. If you are considering staying at a Morgan resort do yourself a favor and google the reviews.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Baron135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Any
English first
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2012 via mobile

Just got home from camping for Memorial Day weekend! We went a couple years ago and it was really run down and not cared for. The website said under new ownership so we thought we would try it again! What a mistake! It looked as it had not been raked in years and grass had not been mowed in I don't know how long. Our friends rented a cabin that was so dirty. Something growing in the bathroom sink, floors black from dirt, no latter to get to the loft that they paid extra for and when they climbed up on a chair to look it was filled with trash and old McDonalds bags. They ask to get moved and when the campground staff opened anther cabinet he took one look and said I won't even show you this one it was worse than the one they were in. When they went back to talk to the manager she had left for the day because it was 5:00 and no one else could help. My friends husband left and she stayed in our camper. We spent the days outside of the campground. Never again!

Stayed May 2012, travelled with friends
Helpful?
14 Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Buena Vista Camping Resort

Property: Buena Vista Camping Resort
Address: 775 Harding Highway, Buena, NJ 08310
Region: United States > New Jersey > Buena
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Buena
Number of rooms: 675

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