This was our 2nd or 3rd time back at this place. They have done so much more to this place: new buildings, gym, beach service. This place is located at the opposite side of the downtown area/scene. It's quiet and peaceful and the beach was perfectly not crowded.
We came back to this place because the location and the value. However, this time around, I have some mixed feelings about the place. First, when we arrived at the hotel (Friday PM), I noticed that there weren’t that many cars in the parking lot. Good sign.
Front desk staff was friendly and polite. Answered all our questions and politely pointed us towards our room. Unfortunately, it was towards the old part of the resort. We requested to change the room to the new part of the hotel, but we were told that all the rooms were booked. The new wings looked nice and it would have been great to have gotten a room there. The lady at the front desk mentioned that the old part of the hotel was renovated the same time the new part was being built. Ok, at least parking was ample and we went up to our rooms. Oh, plus I did noticed that the VACANCY sign was on. Mmm.
Although La Mer claimed that the old part has been renovated, it seemed that the only renovation they did was a paint job in the hallways and in the rooms. We went inside our room and noticed that the furniture looked old, the carpet looked old, the beds/mattresses and linen ditto. Inside the bathroom, hint of overpainting was splattered all over the molding inside. The carpet had a light musky smell that clearly showed it wasn’t new. The other big downer about the place were the thin walls. I heard everyone around us that night. From the laughter next door to our left, the loud TV to our right, and the crying baby across the hall.
It was no secret that sleep that night was going to be bad. And it was. Added to the noise, the bed my wife and I slept on was very uncomfortable. The mattress was on the stiff side. The other bed in the room was tilted, so we weren’t going to use that one either. Sleep quality was very poor. We booked the room for three nights, we ended up staying for only 2 instead. We lost our third night, because La Mer required a 3 night minimum and they wouldn’t give us a refund.
Breakfast the next morning took place at the Pier House. Staff was top notch. Very friendly, polite and all done with a genuine smile. The inside of the Pier House however, was a different story. The carpet smelled so badly that we opted to eat outdoors instead. Good thing the air condition was strong inside, because the smell could have been worse.
The beach service was great though. The gentlemen handling the chairs/towels courteously planted our lounge chairs and umbrellas at any location we desired. A lounge chair towel cover and towels were also provided. That was nice. In the past, we had to get up early and claim empty lounge chairs by putting our beach towels over it before the crowd takes it all. Pier House also provided food beach service, so that was a bonus.
All in all, I wasn't happy with my experience this year at La Mer. For the price we paid, we expected more. Would I return? People service was great. The ladies that took care of our rooms were very friendly and accommodating. The staff in the restaurant and the beach were also great. If there were no hotel availability on Beach Ave, maybe I'll return. But that’s a stretched out maybe. If they had refunded us our 3rd night, I would easily give them another chance. But that lost night left us with a bitter feeling. When we checked out early, there was no "how was your stay?" or "why are you leaving early?" from the front desk. They got their 3rd night paid, and it didn't matter to them what we felt.
- Official Description (provided by the hotel):
- Go where the sun and sand thrive. Perched at the edge of the beach in Cape May, La Mer Beachfront Inn invites you to soak up the serene spirit of its seaside setting. Cool, ocean breezes beg for days spent lounging in the sun on the beckoning beach, just steps from the hotel's modern, cozy guest rooms. ... more less
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- Also Known As:
- La Mer Beachfront Hotel Cape May
- Hotel La Mer Beachfront
- La Mer Beachfront Inn Cape May, New Jersey