We have stayed here now 4 times. The feel of this hotel and cape may is warm and feela like coming home. I have read its history and researched what they did to revive this building and it really is impressive. The beds are comfrotable. the international staff adds some flair. The place is crowded with energy. I think there are two things I could say. I have read what some people are saying on the web about the service. We have had one small negative experience each visit but it was always minimal. In general, this hotel is in need of a small adjustment of increasing its service to the level of the ritz. The people that stay here are from new york or phily and are out in the morning exercising, on their ipads, waitnig in line in the coffee shop with or without their kids. They can spend the money. The staff i have commented before deals well with the type a but typical new jersey kids working over the summer cannot provide the service these clientele are expecting without some special trainnig. It improves as each year passes and I think they are getting it. We will still be going each year and I tip very well and am very appreciative of the great efforts that has gone into rebuilding and maiantinag this place. period. book early , try to relax say thank you and tip well
- Official Description (provided by the hotel):
- Congress Hall in Cape May is America's First and Oldest Seaside Resort Hotel. ... more less
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- Also Known As:
- Congress Hall Cape May, New Jersey