We didn't actually get to stay at this hotel even though we booked it! We arrived in the morning and the girl on the front desk booked us in and we paid up front as requested for 1nights accomodation. She told us to come back at 2pm as the room wasn't ready yet. Relieved to at least have our accomodation sorted for the night, seeing as there were not too many vacant signs on motels in the area, we headed off to explore the town and ended up booking a winery tour for 3pm. When we came back at 2pm to drop off our stuff we were told by the same girl that she had to cancel our booking and refund our money because her manager had just told her it was a two night minimum stay. We asked to speak to the manager and then explained to her that it was late in the day and that it was unlikely that we would find alternative accomodation and could she not just give us the room for the night seeing as we had paid etc. She barely acknowledged we were there and just flatly said it was a two night minimum and blamed the girl on the desk for booking us in the first place. We couldn't stay for two nights because we had to be in Philadelphia the next day. So then we had to go driving around town to find a place to stay...bear in mind we had a wine tour booked for 3pm so this was very frustating! We ended up finding a much nicer place a little further out of town and made it to the wine tour as well! We had dinner in the town later that night and had to walk past the heritage inn on the way to our new motel and the vacancy sign was still showing - presumably our room so she didn't get anyone else to take her two night minimum and lost out on our $240!!
- Official Description (provided by the hotel):
- Location, Location, Location...They say location is everything and the Heritage Inn is Cape May's Premier Beachfront Location in Historic Cape May. Within walking distance to Cape May's Victorian Mall, restaurants or a concert at the Convention Hall. Enjoy a day at the beach or a beautiful sunset on the Heritage's 4th floor sundeck. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Cape May
- Heritage Inn Cape May, New Jersey