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“Awesome Customer Service”
Review of Econo Lodge

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Econo Lodge
Ranked #2 of 3 Hotels in Carlstadt
Certificate of Excellence
1 review
“Awesome Customer Service”
Reviewed 28 June 2014

My family stayed at the Econolodge in Carlstadt, New Jersey. My son left his backpack there and only realised when we were almost across the border into Canada. It wasn't a simple process to have the bag fedexed back and the hotel went above and beyond to help us out. From finding the bag and keeping it locked up (Raj) until we arranged the courier, to helping us with all the fedex paperwork and protocols (Suarez and Eylem). The manageress Eylem was honestly unbelievable, friendly and helpful as was Suarez at the front desk. I highly recommend this hotel. THANK YOU SO MUCH

Stayed June 2014, travelled with family
Helpful?
Thank Nicolle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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272 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
North Canton, OH
Level 6 Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 June 2014

We stayed at this hotel for 3 days and got to see quite a bit of the facilities in that time.

POSITIVES: The room was well maintained, well decorated and kept reasonably clean. There was a odor in room 230 during our entire visit that we were not able to identify but we got used to that. We had special requests at the beginning of our stay and everything was in order and in place for our late arrival. Our check in was fast and courteous. Breakfast was beyond what we have found at other hotels of this name which was a nice change. The young lady working the breakfast shift is very helpful even going so far as making our waffle for us even when we didn't need the help. (She might want to ask before stepping in to help as we stay in 50+ hotels a year and know how to use the waffle makers even when they are broke like this one.)

The hotel isn't far from New York City so its price in either points or money is extremely reasonable for the area. The drive into the city can be difficult but it is New York City after all.

The staff is helpful and aware of what is going on throughout the property. While there, we noted a guest struggling with his lock. Before he could report it, the front desk had someone there to help him. Camera surveillance at its best.

It is VERY convenient to IZOD center, Meadowlands and other facilities in that area however it is not within walking distance.

NEGATIVES: Even though the room was in good shape, some parts of exterior public areas of the hotel need work FAST! The parking area is underneath the main part of the hotel. The ceiling in that parking garage is falling down. They need to either remove it or replace it before it falls on a guests car and they end up in an argument over who pays for the damages.

No elevator.

The rooms we saw had direct access to either the atrium, where breakfast is served or the exterior corridor. The hotel is on a VERY noisy road and in those rooms with exterior corridors, the unceasing noise level can be disrupting. We ran the heater fan the entire time so at least it was muted somewhat. There is nothing the owners can do about the noise but it is just something to be aware of before you book.

The stairs from the parking garage to some of the rooms and the outside walkways could use a thorough power washing. Repainting some of the areas wouldn't hurt either. Since the rooms are in good shape, it's time for them to turn their attention to curb appeal.

There is no restaurants in the immediate area. There is a gas station with a small convenience store across the street. There is nothing within walking distance.

Overall, we would stay here again if on a tight budget for a trip to NYC.

Room Tip: Choose a room with an atrium entrance away from the breakfast area for less noise.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 June 2014 via mobile

I have been staying here recently at this location the last few weeks and it is a very pleasant stay for a budget hotel. The rooms are always very clean. The front desk staff is very accommodating and Raj always greets you with a smile and is very pleasant to deal with. I highly recommend as a hotel just 20 minutes outside of NYC

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matt l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 June 2014

First, if you're unaware of how expensive the hotels are in the NYC area, do a quick search. Most hotels that are very well-reviewed are over $299 / night.
This property is not a luxury hotel.
But it is very well done.
Room was clean.
All staff very friendly, helpful and accommodating.
Raj at the front desk was extraordinarily helpful with some issues I was having with a document at the Business Center area and also with local transpiration questions I had. He was very friendly, competent and made our stay much easier.
THank you to the Econo Lodge Meadowlands - we will most certainly be back!

Room Tip: I love it when "non-smoking" actually means "non-smoking"….and here it does. We...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank l r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southington, Connecticut
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 June 2014

When I pulled in I was somewhat concerned at the outside appearance and the garage was in disrepair. Raj at the front desk was very welcoming. The doors from the parking lot to the room areas are not secure so that would be a concern, but my stay was quiet and I will be staying there next month. Just like to see them secure the building better.

Room Tip: It seems some of them have been renovated so just ask for one of them.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Peekskill, New York
1 review
Reviewed 1 June 2014

I felt very comfortable with my stay. The front desk clerk Raj was very professional, and cordial. The rooms were were impeccable, and it's close in proximity to Manhattan, which is also a big plus. I would stay there again, and I would definitely suggest it to friends of mine.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaylie_1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 31 May 2014

I stay in this place several times in my business trips and they offer good quality for cheap prices. I have experience in renovate rooms with very nice and clean bathrooms. Some of the rooms have jacuzzi !! Staff are very friendly and helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Arek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge

Property: Econo Lodge
Address: 395 Washington Ave, Carlstadt, NJ 07072-2805
Phone Number:
Region: United States > New Jersey > Carlstadt
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 3 Hotels in Carlstadt
Price Range (Based on Average Rates): £
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 75
Official Description (provided by the hotel):
The Econo Lodge Meadowlands, one of the great Jersey City hotels, is conveniently located near the Meadowlands Sports Complex, a sports and entertainment complex located in East Rutherford, Bergen County, NJ. Guests of the Econo Lodge enjoy this Carlstadt hotel near MetLife Stadium (home of the New York Giants and New York Jets), the Meadowlands Racetrack, the American Dream Meadowlands, and the Timex Performance Center. The Econo Lodge Meadowlands is one of the most conveniently accessible hotels in Carlstadt NJ with public transportation to New York City, Times Square, and The Port Authority of New York and New Jersey within 25 minutes.Visitors appreciate that the Econo Lodge is on of the great hotels in Carlstadt NJ that is accessible to popular NY attractions including the Empire State Building, the Statue of Liberty, Ellis Island, and Rockefeller Center. A free shuttle is available within walking distance of the hotel to and from Redd's Restaurant and all major events at the Meadowlands. Begin the day with free continental breakfast that includes croissants, doughnuts, bagels, various breads,boiled eggs, yogurts, season fruits, juice and coffee. Corporate, government and senior rates are available. ... more   less 
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Also Known As:
Econo Hotel Carlstadt
Econo Lodge Carlstadt, New Jersey
Carlstadt Econo Lodge
Econolodge Hotel Carlstadt

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