My girlfriend and I stayed here in May 2011. We just wanted a nice hotel stay, to get away from the apartment and see something new.
We checked the place out online and reserved a honeymoon suite. The website advertised a flat screen cable tv, a stocked wet bar plus snacks, dual head shower and a two person hot tub.
For additional money you can purchase services like trails of rose petals around the bed or hot tub, candles around the hot tub, a bottle of wine and two 'Inn of the Dove' wine glasses, things like that.
We arrived around 6 in the evening. We were amused to see the 'lay of the land'- each room was its own little 'bungalow' complete with its own parking spot and path. We went to check in at the ramshackle 'lobby' building-inside they peddle oils and perfumes and also have two or three ancient vending machines. We checked in and were slightly disturbed by the presence of signs reading things like "No refund after 30 minutes in room" and another one advertising an hourly special. I didn't expect an especially classy place but geez.
We shrugged it off and headed out to the car. As we drove to our 'bungalow' we noticed several feral/stray cats mating in the parking lot-charming!!
We got to our room only to find that our key card did not work. We walked back to the shack and the Indian woman seemed pretty unconcerned. She gave us what she said was her 'master' key only after we promised that we would return it upon check out the next morning. We tried to laugh this one off but needless to say that made us even more uncomfortable. What the heck, she's giving customers a master key??
We hiked back to the room and this key card worked. We walked in and the smell hit us in the face...this place is just gross at best. The were old rose petals scattered on the floor, a suspicious white stain on the rug, handprints on the mirror over the bed, a clump of hair in the hot tub, brown splatters around the toilet, and dust in the corners and around the sink. The 'wet bar' in the falling apart mini-fridge consisted of two bottles of water and a Diet Coke, and the 'snacks' consisted of one snack sized bag of popcorn. There was a dirty, sticky table with two chairs next to the sink/microwave/fridge combo. We hunted around and found the source of some of the stench-an old, moldy wooden mini dresser in the closet. The mirrors in the bathroom were filthy as was most of the floor. The hot tub....well, I guess it could fit two little people, or anorexics. It smelled like bleach (did they actually clean it?) so we began filling it only to notice a clump of hair floating around in the water....which just was the icing on the cake.
At this point we decided to just make the best of a bad situation. The really extra gross discoveries (hair in the hot tub, brown splatters, mirror handprints) were discovered well after the 30-minute maximum time frame for refunds so we sucked it up and tried our best to salvage the night. The TV didn't work so I called the front desk. The Indian woman answered and all she would say was, try all the remotes, the TV should be fine. It didn't work the entire time we were there. We did our best to sleep but we were so freaked out that the sheets weren't clean or that the place had bed bugs that we checked out at 6 AM. I complained to the Indian guy that I turned the key card into and he seemed surprised-he said they never get complaints. I don't believe that for a second.
Find somewhere else to stay, this place will ruin your night. My girlfriend and I like Comfort Inns, we've stayed in several in the area and they're usually excellent.
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- Also Known As:
- Inn Of The Dove Hotel Cherry Hill
- Inn Dove
- Inn Of The Dove Cherry Hill