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Quality Inn McGuire AFB
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    Reviews (80)
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    51 - 56 of 80 reviews
    Reviewed 24 June 2013

    It has almost been a year since my last stay at Quality Inn McGuire AFB. My first review was positive. However, this time, some of us booked here for our soccer tournament and we weren't thrilled. The plus side is that it is very close to the fields. Also, the girls at the front desk were nice during check-in and check-out. However, I had called earlier in the day and was told "absolutely no early check-in because they were booked the night before" so I didn't bother to show an hour early, but my friends who did go to check-in early were able to get their room. I would have liked to check in earlier. No big deal. As I said, mainly, we booked this hotel due to proximity to the fields but also for the small outdoor pool. Unfortunately, our last game got delayed and we didn't get back until 8pm. The management would not allow our girls to even take a dip in the pool. It was the day after summer solstice and the sun was still high in the sky and it was hot. It would have been nice if they could have bent the rules a bit for a bunch of soccer girls, as that was the reason for our stay! As far as the room was concerned, I paid almost $170 dollars for a mediocre, small, room. It was clean, but the walls were so thin that I could hear the man in the next room coughing as if he was in my room. We also heard his action-type movie into the wee hours of the night. The air conditioning was super noisy, too. I didn't get good sleep. My daughter slept ok.
    Due to the high cost of the room and the pool experience, I think I would book the next hotel "down the line" in Bordentown next time (I had stayed there the week before). It wasn't much further, but it was nicer, newer, cleaner, and the indoor pool is open until 10pm. Also, the walls weren't so thin!

    • Stayed: June 2013, travelled with family
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    Thank 238wendyg
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Scott S, Manager at Quality Inn McGuire AFB, responded to this reviewResponded 25 June 2013

    Thank you for taking your time to review your stay at The Quality Inn near Joint Base McGuire-Dix-Lakehurst. We pride ourselves on service, value and cleanliness. I am happy to hear that your service during check-in and check-out was superb. We are unable guarantee early check-ins, especially when the hotel is completely sold out. As rooms are clean and available, we are happy to check-in guests as they arrive. I apologize that we are unable to keep our pool open after 8pm. It is a rule that we need to stick to because state laws require that an outdoor pool without lights be closed by sundown. I hope that you decide to stay with us again next year, as I believe you will be thoroughly impressed with our planned internal renovations.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 June 2013

    Thank you again everyone at this location for making it another great stay for us! This was our second time staying with you and we were just as happy with everything as we were last summer. Our room was nice & clean when we checked in and the housekeeper who cleaned while we were there did a great job too. We loved the 24 hour complimentary mochas & snacks. The rooms are so quiet you can't even tell when the hotel is full! Thanks again for making our stay so comfortable!

    • Stayed: June 2013, travelled with family
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    Thank Lisa V
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Scott S, Manager at Quality Inn McGuire AFB, responded to this reviewResponded 18 June 2013

    Thank you for taking your time to review your stay at The Quality Inn in Cookstown, NJ. We are so glad that you decided to stay with us again. Service is of utmost importance, and we are glad that we were able to continue to meet and exceed your expectations. We look forward to welcoming you back to The Quality Inn near Joint Base McGuire-Dix-Lakehurst in Cookstown, NJ the next time that you are in the area.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 June 2013 via mobile

    As we walked thru the hallway leading towards our room we noticed the cigarette smoke smell, it was as bad as an old smoky bar. nit good when they proudly advertise as a smoke free facility. We requested a pet friendly room therefore we expected the room to have a slight scent, but the animal urine stench was overwhelming. I have been to dog pounds, even zoo's that smell better than room 141 on this hotel. Immediately we requested a room change only to find out that it had just a little less smell than the first. We had a four night stay booked and we checked out the next day. The staff was polite but clueless on how to hadle this type of situation.
    Also it is a pet friendly hotel but you are not allowed to come in with your pet thru the lobby!
    It was a very disgusting experience. I will not recommend this hotel to anyone.

    • Stayed: June 2013
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    Thank Riverp1971
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Scott S, Manager at Quality Inn McGuire AFB, responded to this reviewResponded 10 June 2013

    I am very sorry to hear about your stay with us at The Quality Inn in Cookstown, NJ. We pride ourselves with exceptional service and cleanliness. The Quality Inn is not a smoke free facility, we have 6 smoking rooms, which are on the second floor above the pet rooms. We are a pet friendly hotel. The reason that we do not allow animals through the lobby is because of our guests with allergies and also because we have snacks and drinks in our lobby area. I am sorry that your expectations were not met, and because of that we were able to compensate you. I hope that the next time you are in the area, that you consider staying with us again.

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    Reviewed 27 May 2013

    We had to book last minute rooms for a funeral on Memorial Day Weekend. Every hotel room within a 20 mile radius was booked by people wanting to get to the beach on the first day. I found this hotel and prayed it wasn't icky as I had to book my family and another family there. WOW! Was I surprised! Now, mind you, the hotel is older and it definitely shows some aging but the rooms were clean and quiet and the beds very comfortable. The staff was so friendly (Donna who worked the hot breakfast was SO AWESOME!) and the food was really, really good! Donna kept everything filled and ready to go all morning (both mornings we stayed). We usually stay at Hampton Inns or Embassy Suites but I'm telling you...this place was good!

    • Stayed: May 2013, travelled with family
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    Thank MaryRN66
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Scott S, Manager at Quality Inn McGuire AFB, responded to this reviewResponded 29 May 2013

    Thank you for taking your time to write this great review about The Quality Inn! We pride ourselves on the service that we are able to provide to our guests like you. We are happy to hear that your expectations were exceeded, and that you enjoyed our complimentary hot breakfast buffet. There are updates and renovations in the works, and hope to welcome you back to The Quality Inn, however next time for happier circumstances.

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    Reviewed 15 May 2013

    I am usually open minded when it comes to hotels. However, this was horrible! Needed a pet friendly hotel. Only had 6 rooms available which was ridiculous as the whole hotel was almost empty. First room was noisy and smelled smoky and musty horrible. They switched our room and it was not any better. Had our own air freshener from Yankee Candle and it still couldn't get the bad odor and smell out of the room. Was suppose to be a non-smoking room but had a very strong smell of smoke. Was able to open window, however it was old and rickety and held closed with a stick. Bed was comfortable. Décor was lacking. Breakfast was good and staff was very friendly. Donna and our cleaning lady were wonderful and very nice! However, would not stay there again

    Room Tip: If your desperate....
    • Stayed: May 2013, travelled with family
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    Thank smederlet
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Scott S, Manager at Quality Inn McGuire AFB, responded to this reviewResponded 17 May 2013

    Thank you for your honest review of The Quality Inn McGuire AFB. We are happy to hear about Donna, the cleaning staff and the breakfast being great! I am sorry for what you endured as far as smell and noise. This is something under consideration and will be taken care in the near future with a renovation of the property. There are only a certain number of pet rooms in the property because of the cleaning that needs to go into each one. I hope that after the renovation is complete you will join us again!

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