We had a reservation but needed to cancel so called and spoke with a woman who said we were cancelled, and when we asked if that was all she said "that's it, you're set". We were on the road and tired and did not push her for more. Actually, she did not cancel our reservation and since there was no cancel code in their system they charged us for a no show. When I called to talk to the manager she never called back. Actually, we have had this issue with Best Western hotels before, so perhaps we are just suckers to keep staying at these hotels. In any event, that will stop and the reader should be forewarned that as "owner operated franchises" you are taking a chance that the owners are honest and will treat you right.
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- Also Known As:
- Best Western East Brunswick Hotel East Brunswick
- East Brunswick Best Western