Booked in this hotel for a long time. The cleanliness of the room was satisfactory; there was what appeared to be dog hair strewn about along the walls of the kitchen. The room definitely looks bigger and cleaner in the photos. The only reason this hotel was appealing was bec of the refrigerator. The "full kitchen" contained no plates, cutlery, pots or pans. The room was inconveniently right in front of the trash room of the hallway and the smells were nauseatingly repulsive at times.
They do room service only once a week and we were scheduled the day we checked in so that each 7 days they'd clean the room. A week went by and no one came in to change the sheets or vacuum or give new towels or anything, we talked to the front desk and they said they'd change our schedule for the next day (Sunday). Again no one came and we told the front desk; They said no one comes to clean on Sundays. This was getting frustrating and again they booked us housekeeping for another day. This went on for about 2 weeks and each day they'd come up with different excuses. The staff were very unaccomadating and rude about it, one of the women actually started yelling despite the fact that they were in the wrong with the whole issue. I have stayed at several hotels in this area (business trips, vacations, etc) and this is certainly the worst I have been to. WILL NEVER EVER BOOK HERE AGAIN AND I ADVISE EVERYONE TO STAY AWAY.
- Official Description (provided by the hotel):
- we are a extendedstay facility, near med-life stadium, we have kitchen in all rooms, housekeeping service once a week, free internet service. ... more less
- Reservation Options:
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- Also Known As:
- Homestead Studio Suites Meadowlands / East Rutherford Hotel East Rutherford
- Homestead Meadowlands East Rutherford
- Extended Stay America - Meadowlands - East Rutherford New Jersey