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Fairfield Inn East Rutherford Meadowlands
Ranked #2 of 5 Hotels in East Rutherford
Certificate of Excellence
Reviewed 3 January 2014

We have always enjoyed our stays at this hotel (it was our third), but this time we were disappointed. Upon arrival, we confirmed that our room had a view of NYC. Woman at front desk tells us no rooms exist with a view, even though we've had this room on previous stays! I politely request to change rooms but she says she doesn't have time and and there are no rooms available. The tv didn't work though the maintenance man tried his hardest to help. Breakfast on New Years Day was awful. Almost no food and no place to sit. The positives are the hotel is being nicely renovated and the bus to NYC is outside the door (163 or 164 and costs $8.50 round trip). No fault of the hotel but Port Authority bus station closed for a few hours and we were obliged to return by train and cab just in time to celebrate the New Year. One positive is we were given 5000 points for the inconvenience which was a very nice gesture. We come to NYC for ball drop in Times Square every year but doubt we'll be staying here again.

Room Tip: Ask for a room with a view of NYC. They do exist!
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  • Stayed: January 2014, travelled with family
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2  Thank Min08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 19 January 2014

Min08,
We appreciate your return visit and sincerely apologize for the disappointments and inconveniences you experienced during your recent stay. Your feedback is important to us as guest satisfaction is our highest priority. I assure you that your comments have been shared with our staff to assure we're providing the exceptional stay and service our guests deserve. We value your business and hope we have the opportunity to provide a more positive stay in the future. Thank you again for writing.

Sincerely,
Nadege Volcy, General Manager

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183 - 189 of 362 reviews

Reviewed 30 November 2013

Stayed here for a football game weekend as it is conveniently close to Met Life Stadium. I have stayed here twice before and was pleased with my stays. However, the hotel is currently under construction and the room we were given was less than satisfactory. The floor needed to be vacuumed, the TV was fuzzy, the furniture was stained and dirty and the heater/ac was loud and dirty with an odd odor. The only redeeming quality is that the beds were clean and comfortable. I realize the hotel is being remodeled, however that does not excuse the condition of the rooms that have yet to be remodeled. I don't know if I will stay here again.

  • Stayed: November 2013, travelled with friends
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Thank Kizzamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 3 December 2013

Kizzamin,
We appreciate your continued patronage and thank you for sharing feedback from your visit. I sincerely apologize that we were unable to provide the exceptional stay you've come to expect from us. We appreciate your understanding as we continue to improve our property. We hope you'll consider staying with us again in the future so we can share our renovation updates and provide a more positive experience. Thank you again.

Sincerely,
Nadege Volcy, General Manager

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Reviewed 21 November 2013

having stayed at the property before, I knew the location, but Marriott.com did not report the construction. I was parked on the 5th floor. Ultra clean room, new amenities. Not so crazy about the " mad men" décor style choices that Marriott is using... the dining room is a converted meeting room: eggs, sausage were hot and tasty. The staff was all friendly and helpful.... Rack rate of $144 was discounted to $107... which where these properties should be...

Room Tip: try the front side of the hotel, back side is construction, limited parking in the front too...get t...
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  • Stayed: November 2013, travelled on business
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Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 3 December 2013

pierogyman,
Thank you for sharing feedback from your stay with us at Fairfield Inn & Suites Meadowlands. We appreciate your return visit, and we're glad you found our clean rooms, new amenities, and friendly staff to meet your satisfaction. We hope to welcome you back as our guest again soon. Thank you again for writing.

Sincerely,
Nadege Volcy, General Manager

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Reviewed 3 November 2013

The hotel warns you up front its under construction so no surprise! The front desk crew were super helpful! The bus that runs to times square leaves directly in front of the hotel and the staff was very helpful with explaining how it works. It's $8.00 roundtrip. The hotel is within walking distance to the metlife stadium as well. Our room was very clean had a nice flat screen tv. I would stay jere again!

  • Stayed: November 2013, travelled as a couple
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Thank preciousbellaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 18 November 2013

preciousbellaj,
Thank you for writing a review from your stay with us at Fairfield Inn & Suites Meadowlands. We're pleased to hear you enjoyed your stay and found our great location, clean accommodations, and helpful staff to exceed your expectations. We hope to welcome you back again in the near future. Thank you once again for writing.

Sincerely,
Nadege Volcy, General Manager

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Reviewed 2 November 2013

The renovation process is definitely an inconvenience and hope they finish soon. The renovated rooms are nice but due to some maintenance in the water supply we were left only with hot water, leading to having our room changed. We left some personal objects inadvertently in the original room and stayed in the hotel for two more nights and nobody returned these to us even though they were full aware of the room we had moved to. Unfortunately we realized the missing items after we left. Guest laundry room was not available during our complete stay.
On the positive side I would say front desk personnel was helpful and a convenient location with bus station in front of the hotel leading you to Port Authority.

  • Stayed: October 2013, travelled with family
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Thank jeffbcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 4 November 2013

jeffbcd,
Thank you for sharing feedback. It's unfortunate to hear you had a disappointing experience, and I sincerely apologize for any inconveniences you encountered during your stay. Your feedback is important to us as guest satisfaction is our highest priority. Please know your valuable comments will be taken into considerations in order to improve our guest experience during the renovation process. We would certainly never want to leave you with a poor impression, and we hope you will return to see our improvements. Thank you once again for writing.

Sincerely,
Nadege Volcy, General Manager

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Reviewed 31 October 2013

When getting a free breakfast I was not expecting such a great breakfast. That alone should get kudos. The bus in front of the hotel to NJ Transit was also a life saver. Who can beat the fast express bus from NJ to the Port Authority? We will definitely stay there again.

  • Stayed: September 2013, travelled with family
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2  Thank 993ga73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 4 November 2013

993ga73,
Thank you for taking a moment to write a review regarding your stay with us at Fairfield Inn Meadowlands. I'm pleased to hear our complimentary breakfast exceeded your expectations, and you found our great location well suited for your travels. We enjoyed having you as our guest and we look forward to welcoming you back again in the future. Thank you again.

Sincerely,
Nadege Volcy, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

Because of a warning on the reservation page about an ongoing renovation, I was surprised at the conditions. Outside was obviously under major renovation, but my room was very nice. The breakfast was good considering it is complimentary and convenient before heading out for the day. All the staff was friendly and courteous. I don't travel frequently, but I have stayed in Fairfield Inns in various places and this one was like the others (with the exception of the construction). That should be over soon and it will become a true Fairfield Inn.

  • Stayed: October 2013, travelled solo
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Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Fairfield Inn East Rutherford Meadowlands, responded to this reviewResponded 4 November 2013

Judy C,
We appreciate you selecting Fairfield Inn Meadowlands during your travels, and we thank you for writing a review about your experience. We're glad you enjoyed your stay, along with our friendly staff and value added amenities that we're proud to offer our guests. We hope you'll have an opportunity to visit us again soon. Thank you once again for writing.

Sincerely,
Nadege Volcy, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn East Rutherford Meadowlands

Address: 850 Paterson Plank Rd, Route 120, East Rutherford, NJ 07073-2130
Region: United States > New Jersey > East Rutherford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in East Rutherford
Price Range: £86 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn East Rutherford Meadowlands 2.5*
Number of rooms: 141
Official Description (provided by the hotel):
A terrific location and value among Meadowlands hotels, the Fairfield Inn East Rutherford / Meadowlands hotel is always fresh, always clean and full of thoughtful amenities. This Meadowlands hotel is conveniently located within minutes of The Meadowlands Sports Complex (MetLife Stadium, Meadowlands Racetrack) and just 6 miles from New York City. NJ Transit provides bus service right outside our door to NYC, 7 days a week (163 bus schedule). Fairfield Inn East Rutherford / Meadowlands hotel offers 141 spacious rooms each with FREE High Speed Internet, a well-lit work desk, flat panel TV and in-room coffee.. Start your day right with a complimentary Hot breakfast at this Meadowlands hotel. Keep your healthy lifestyle in our Fitness Center. Come see why Fairfield Inn East Rutherford Meadowlands is your choice for superior value and comfort among Meadowlands hotels. ... more   less 
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Also Known As:
Fairfield Inn East Rutherford Meadowlands Hotel East Rutherford
Fairfield East Rutherford
East Rutherford Fairfield Inn
Fairfield Inn East Rutherford Meadowlands New Jersey

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