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“Beyond the ordinary”

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DoubleTree by Hilton Hotel Tinton Falls - Eatontown
Ranked #2 of 4 Hotels in Eatontown
Atlanta, Georgia
1 review
“Beyond the ordinary”
Reviewed 11 June 2014

I am an extensive traveler both for business and pleasure. This hotel is very well managed and I had a great room. I did have an issue and it was taken care of immediately and professionally handled. I highly recommend this property and will definitely stay with them again when I return to the area.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 13 June 2014
Dear Dick D,

Thank you for the 5-star review! We are thrilled that you had a fantastic stay with us at the DoubleTree Tinton Falls. We greatly appreciate your recommendation to other travelers, and we look forward to seeing you again soon!

Sincerely,
DoubleTree Tinton Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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867 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Nashville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

The air conditioning was so loud I couldn't sleep. The first time it happened I assumed I just got a lousy room - but the second time means I will not be back! Bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye Bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye bye

  • Stayed June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 11 June 2014
Dear Gordon S,

We apologize that the air conditioner in your room was noisy and you weren't able to sleep. We encourage our guests to contact management as soon as a problem arises so we can address the issue as soon as possible. We would have been more than happy to fix the unit or move you to a different room so you could have a better night's sleep. Again, we apologize you were unhappy with your stay, and we wish you the best in your future travels.

Sincerely,
DoubleTree Tinton Falls
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Toms River, United States
1 review
Reviewed 9 June 2014

We blocked rooms for our wedding guests and it was very efficient. I heard they had 8 weddings going on in the area and all had booked the hotel for their guests. Even with the busy wedding season, the Double Tree handled their guests just as they would have on a normal off season. All of our guests had great stays and complimented the breakfast buffet as well!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 11 June 2014
Dear Sara P,

Thank you for the 5-star review! We are thrilled that you chose the DoubleTree Tinton Falls to accommodate your wedding guests. It is wonderful that the staff made sure everyone of your guests had a fantastic stay and provided everyone with exceptional service. We greatly appreciate your 5-star review, and we hope you choose to stay with us again!

Sincerely,
DoubleTree Tinton Falls
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Orlando, FL
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 7 June 2014

Although I don't need them, I missed being offered a Doubletree Chocolate Chip cookie upon arrival. I thought the cookie was a brand standard; have things changed?
The room was quiet and comfortable, clean and spacious. Furnishings are a bit dated and there was wallpaper peeling by the A/C. There is construction taking place in front of the hotel so the view wasn't appealing at all, but I wasn't concerned at all. I had requested a tub chair for my 88 year old mother. I requested it when reserving our room and called two days prior to arrival. The Front Desk Agent told me to call on the day of arrival to make sure my request was met. Our flight was delayed so I wasn't able to call. Upon arrival the tub chair was not in the room. I stopped by a day later to request the chair and upon returning to our room, the chair was installed. The safe did not work properly and I requested a maintenance man be sent to our room to reset/repair it. Upon returning in the late afternoon, it had not been fixed. I called the front desk and a houseman was set. He was very polite but admitted he knew nothing about the safe or how to reset it. The next day I requested it be reset and the Front Desk Agent seemed surprised it had not been done.
As a silver HHonors member, one of the benefits is bottled water, 2 per stay. This wasn't done. It would seem this property is not a Hilton brand.
Although there were a few minor missteps, overall, it was a pleasant stay in a clean, comfortable, well-appointed room. The location is good and there are many restaurants and shopping opportunities nearby. I would definitely stay here again.

Room Tip: Ask for a room on the back side of the hotel for a better view.
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  • Stayed May 2014, travelled with family
    • Value
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    • Service
Helpful?
Thank MEEZERPLEASER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 9 June 2014
Dear MEEZERPLEASER,

Thank you for taking the time to review your recent stay at the DoubleTree Tinton Falls. We are happy to hear that you and your family had a wonderful stay, but we do apologize for some of the inconveniences you experienced. Your concerns will be addressed with management and the staff to make sure they do not happen again. Thank you again for your review, and we look forward to having you stay with us again!

Sincerely,
DoubleTree Tinton Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 5 June 2014

We stayed with a large group after my daughter's wedding. Kristina, the group sales coordinator was very professional, accessible and helpful. The hotel was cleanand comfortable and the staff was friendly. Nice lounge to get together for drinks after the wedding and good breakfast the next morning. I would definitely recommend this hotel.

  • Stayed June 2014, travelled with friends
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank robyna749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 6 June 2014
Dear robyna749,

Thank you for the 5-star review! We are thrilled that you and your group had an excellent stay after your daughter's wedding! It is great to hear that Kristina was extremely helpful and friendly during the whole process. We greatly appreciate your recommendation to other travelers, and a huge congratulations to your daughter and your whole family on this special occasion! Thanks again, and we hope you choose to stay with us again.

Sincerely,
DoubleTree Tinton Falls
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 3 June 2014

Stayed for two nights. Hhonors Diamond member so I was hoping for some sort of upgrade but was offered nothing. I always ask for a room with no connecting door but our room had a connecting door. We arrived late so couldn't be bothered to complain but not a great start.
I don't think there was anyone in the next room on the first night but there certainly was on the second night and connecting doors offer no soundproofing. Noisy in the evening and early this morning.
Breakfast was complimentary for us and was ok. No fried eggs. We liked the place overall and will consider staying again but would want to feel a little more valued.

Room Tip: Ask for room with no connecting door.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Retiredandhappy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 4 June 2014
Dear Retiredandhappy_10,

Thank you for taking the time to review your recent stay. We apologize that you experienced some inconveniences, and we would like to take this opportunity to address some of your concerns. During summer months, especially weekends, we are very busy and often are sold out and unfortunately cannot guarantee room types. We do our very best to provide each guest with exceptional service and accommodations. We are glad to hear that you enjoyed your stay overall, and we hope to see you again soon.

Sincerely,
DoubleTree Tinton Falls
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Center Valley, Pennsylvania
Level Contributor
195 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 June 2014

I've been coming to the DoubleTree for over a decade now, and it's nice to know what you're going to get. Consistent, steady, personable service and treatment every time. I stay here on a weekly basis, and look forward to the overnight every time. Super property.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny F, Manager at DoubleTree by Hilton Hotel Tinton Falls - Eatontown, responded to this review, 4 June 2014
Dear Eric Y,

Thank you! We are thrilled that you choose to stay with us at the DoubleTree Tinton Falls whenever you are in the area and always have a fantastic stay! We greatly appreciate the outstanding review, and we look forward to your next stay!

Sincerely,
DoubleTree Tinton Falls
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Tinton Falls - Eatontown

Property: DoubleTree by Hilton Hotel Tinton Falls - Eatontown
Address: 700 Hope Rd, Eatontown, NJ 07724-9713
Phone Number:
Region: United States > New Jersey > Eatontown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Eatontown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Hotel Tinton Falls - Eatontown 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Doubletree Tinton Falls - Eatontown hotel provides full service accommodations in an upscale boutique hotel atmosphere just off Exit 105 on the Garden State Parkway. Our freshly renovated eastern New Jersey hotel, near beaches and parks, is the perfect site for beautiful weddings, bar or bat mitzvahs, parties and business functions. Our convenient suburban location is 45 minutes from Newark Liberty International Airport or 15 minutes north of the Asbury Park Train Station. JFK International Airport is one hour and 20 minutes northeast. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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Also Known As:
Holiday Inn Tinton Falls
Tinton Falls Holiday Inn

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