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“Terrific Staff and Value in an Older Hotel”

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Sheraton Edison Hotel Raritan Center
Ranked #9 of 15 Hotels in Edison
GreenLeadersBronze level
Reviewed 4 August 2014

At every juncture and whenever there was a problem the staff were unfailingly helpful and positive. I am beginning to think that a 2.5 star hotel is a much better value than a 3.5 star because you usually get free internet and breakfast and similar quality rooms, but here you do get a hotel bar with a terrific bartender..Maggie. Sheraton has done a much better job of keeping up with travel trends than Hyatt or Marriott with their select wines, food and beverage credit when you turn down daily housekeeping services. The only problems here are a somewhat old school designed hotel. I could hear every word spoken in the next room through the connecting door and most of what was said in the hallway. After a problem with my first "non-smoking" room that smelled like a deoderized ashtray I was moved to the club floor where free breakfast was offered but the club lounge size and staffing were inadequate for the number of family members dining there during the limited hours. The pool and exercise rooms were nice amenities.

Room Tip: If possible get a room without a door to an adjoining room, or at least ask if there is a family nex...
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  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank MDPinkbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 11 August 2014

Thank you very much for your response. It was good to see that you enjoyed the hotel and the amenities it provided. Your recognition of Maggie was also excellent to see, I will be sure to share with her your comments. On another note I do apologize for the odor within our guest room and have taken immediate steps to correct this problem from reoccuring, you will also be happy to know that plans on in place to renovate our club lounge. Thank you very much for your business and please accept our apology for our short comings regarding your room odor and club lounge size. We hope to see you again in the near future. Warm Regards, Tony L. General Manager

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260 - 266 of 616 reviews

Reviewed 31 July 2014 via mobile

Being a local myself, I met my coworkers who were staying here for training. Had a fabulous time at the bar, believe it or not! There was an employee there named Maggie who catered to our every need. She made it a point to show concern for her customers and made sure all our needs were met. Will definitely visit again.

Stayed: July 2014, travelled with friends
Thank Laverne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 4 August 2014

Thank you very much for your recent comments and for staying with us. We value and appreciate your business and our team is always happy to hear our guest comments, in particular when they are being praised. I will ensure we share your comments regarding Maggie hospitality as well. We hope to have an opportunity to be of service to you again in the near future. Warm Regards, Tony L. General Manager

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Reviewed 31 July 2014 via mobile

We were in town for training this week and stayed at this Sheraton. We met the greatest bartender, Maggie, at this location. She constantly made sure we were content and our glasses were full. We never had to ask for anything and had the best service out of any of the locations we've been to.

Stayed: July 2014, travelled with friends
Thank bradley82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 4 August 2014

Thank you very much for your nice response about out hotel. We are happy to see that your stay was pleasant and our team took good care of you. I noticed that you recognized Maggie, who is a great asset to our team and always polite and friendly with all our guest. We look forward to seeing you again in the near future and thank you very much for staying with us Warm Regards, Tony L. General Manager

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Reviewed 30 July 2014 via mobile

This hotel is wonderful. I have been to the bar every night since I have been here. The manager Tim has been extremely helpful and attentive to all my needs. The bartenders Maggie and Bill are great. They always had my drinks ready before I even needed to ask. Always a great conversation. Best place to be in all of Edison.

Stayed: July 2014
Thank Delynne1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 4 August 2014

Thank you very much for your most recent comment and for staying with us. We see that your stay was a pleasant one and that our team took good care of you. I will ensure that we share your positive feedback with the mentioned associates as well as our entire team. We hope to be of service to you again in the near future. Thank you very much for your business. Warm Regards, Tony L. General Manager

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Reviewed 29 July 2014

As Brooklyn started emptying out for the summer, we wanted to hop on the bandwagon too, and get away with our two kids for the first official weekend of summer. The Sheraton Edison was just a nice place to relax. We swam with the family a lot, the pool was nice. The lobby was fun to hang out in, especially the starbux coffee and outdoor seating. We took our children to a farm and a park nearby. This might not be the Adirondacks, but this is what we chose, and no complaints about this hotel.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gabby g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 30 July 2014

Thank you very much for your response. We are happy to hear that you escaped to our hotel. After reading your review it seems like was the perfect place for you to rest and relax. I am happy to hear that our team took good care of you and you took advantage of the area attractions. We hope to see you again in the near future, thank you very much for staying with us. Warm Regards, Tony L. General Manager

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Reviewed 29 July 2014

Stayed twice, in general a below average Sheraton but did have a very friendly check-in agent on second stay

In general, the hotel is very old and they only have one suite available for Platinum upgrade (unless I misheard it). Club lounge breakfast does not have as much options available as other Sheraton club lounges.

During second stay, I visited the lounge during evening hours and they had great dinner offerings including lasagne.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 30 July 2014

Thank you very much for your recent response. We are happy to hear that you found our staff engaging and our choices on the club level in the evening to your liking. In regard to your comment mentioning the age of the property, you will be happy to hear that we have started making upgrades already to the property. Just recently we have upgraded our restaurant area with more to come regarding our club lounge and other areas as well. We hope in the future we will see you again on your next visit. Warm Regards, Tony L. General Manager

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Reviewed 29 July 2014

We stayed there for 2 nights in June. It is nice hotel and the room was very clean, but it was a bit noisy and you may get free wifi only in the hotel lobby.
The staff at the Reception is always very friendly; Kenny C, the driver is terrific, he is always very helpful.

  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony L, General Manager at Sheraton Edison Hotel Raritan Center, responded to this reviewResponded 30 July 2014

Thank you for your response. It was nice to see that you enjoyed your stay with us and that you found the hotel clean and our team friendly. I will make sure to share your positive comments with Ken as well. We hope you have an opportunity again to visit with us. Warm Regards, Tony L. General Manager.

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Additional Information about Sheraton Edison Hotel Raritan Center

Address: 125 Raritan Center Pkwy, Edison, NJ 08837-3614
Region: United States > New Jersey > Edison
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Edison
Price Range: £73 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Edison Hotel Raritan Center 3.5*
Number of rooms: 276
Official Description (provided by the hotel):
Sheraton Edison Hotel Raritan Center is in the heart of Raritan Center, a business traveler's dream. We are steps away from the New Jersey Convention Center and the great things NJ has to offer. ... more   less 
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Also Known As:
Sheraton Edison Hotel Raritan Edison
Edison Sheraton

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