I called The Inn of the Dove on a Saturday afternoon questioning available rooms for that evening. The person who answered phone assured me there were plenty of rooms to chose from, that should of told me something!
My fiance and I arrived there around 7pm to no other cars in parking lot. I got the "Venice" room. I had a coupon for 10% off and he only took $10 off instead of the $14 it should of been first. Secondly, we got into room, which looked ok at first. The room has a fireplace so we called office to ask where the firewood or logs are, he replied that it's $10 per log. My fiance exploded over that response and told person that they should of mentioned that on their website and we would of brought our own wood. So, they gave us one log free of charge that my fiance had to go to office to get himself.
As we explored room we found there were NO snacks stocked in room as the website says there are, besides two 25 cent bags of chips. No drinks at all in refrigerator, that didnt even seem to be working. We turned on the water to the hot tub to fill it and it took 45 minutes for the water to cover the jets to be able to turn it on....seriously!! Water pressure was terrible! We turned on water to bathroom sink to brush our teeth and water came out brown at first...GROSS!
I then realized we were about to run out of toilet paper and there was NO extra roll in room at all so I called the office to let them know we needed some toilet paper and he informs me I can come to the office to get it. Well....I informed him that I absolutely WILL NOT and he can bring it to our room and leave it on our doorstep outside, so he did! Horrible customer service here for sure!!!
The room was alright, nothing to brag about. Was clean though, sheets were clean. Mattress was horrible though, wasn't even a mattress but more like a foam cushion or something and was terribly uncomfortable, couldn't sleep or wait to get home to my own bed!
This is a run down place with no customer service and I would NOT recommend it to others. I don't know if all of the Inn of the Doves are owned by different owners but I've stayed at the one in Cherry Hill before and it was much better than this one in all areas described. This place rents by the HOUR for goodness sakes!! Rediculous!!!
Save your money and go down the road aways....there was another place only 1/4 mile away that advertised a jacuzzi in every room that we should have stayed at instead! Oh well...you live and learn! :)
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- Also Known As:
- Inn Of The Dove Hotel Egg Harbor Township
- The Inn Of The Dove