I was recently booked by Hotels.com at an alternative hotel which was supposed to be Pet Friendly...on reaching the hotel after a 12 hour drive & feeling exhausted my family & I & our pet were turned away from the hotel as they said they were NOT a pet friendly hotel & Hotels.com refused to admit their mistake leaving us stranded!! After Hotels.com disconnected on us & told us there is no guarantee we would get a pet friendly hotel..which is so ridiculous, since that is exactly why we contacted them in the first place!!!!...the manager of the hotel got us in touch with Residence Inn & on reaching this hotel everything worked out & they made our stay so comfortable. The staff were EXCELLENT, my teen boys loved the breakfast every morning & the location to all the shopping was so convenient. They were so pet friendly & always greeted us so cheerfully which made us feel so welcome. Wonder why Hotels.com did not make a reservation for us here in the first place!!! Thank you Mr. Patel & staff for making our stay so wonderful!
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- Also Known As:
- Residence Inn Newark Elizabeth/Liberty International Airport Hotel Elizabeth
- Residence Inn Elizabeth
- Elizabeth Residence Inn