We regularly stay at Embassy suites and have been more or less satisfied but our recent experience at this hotel has proved otherwise.The only reason we chose to stay here was because it was close to New York and we could commute by train and avoid all the traffic hassle.The receptionist was not at all welcoming and seemed more interested in entertaining
another hour glass figured lady who came after us rather than my husband and myself.Once we were in the room I realized that there were no extra sheets,blanket and pillows for the pull out couch.We called the front desk to request for some and waited for them to be brought to the room but even after 1.5 hours no one turned up,I made a second call with the same request and waited the whole night and nothing was delivered.As we were all tired i had to make do with pulling a sheet and pillow from the bed.The following morning i had to go downstairs and ask for the extra sheets and pillows at the front desk.For the price they charge the service was terrible and they did not bother replacing the toiletries either.Won't be staying here in future.
- Official Description (provided by the hotel):
- Located just off the New Jersey Turnpike and within walking distance to The Outlet Collection at Jersey Gardens, our Embassy Suites Newark Airport hotel is situated next to Newark Airport (EWR). The hotel is 30 minutes from downtown Manhattan and Times Square and just 17 minutes from Liberty State Park. Enjoy easy access to cruise ports, sporting arenas, concert venues and NYC attractions when you stay at this all-suite hotel in Elizabeth, NJ. Settle into a stylish, two-room suite with a separate living room with a sofa bed. Enjoy modern amenities, including a mini-refrigerator, a microwave and two HDTVs and work in comfort at the flexible work area with WiFI (additional charge)and remote printing. Start your day at this Newark Airport hotel with a free, cooked-to-order breakfast and enjoy American classics in The Grille. Unwind after your meal with a drink in the spacious Lobby Bar. Host events with 4,000 sq ft of flexible meeting space and stay connected in the complimentary BusinessLink™ Business Center. Our dedicated staff will be happy to help organize A/V equipment and catering options, to ensure your event is a success. Work out with the latest Precor(R) equipment in the Fitness Center or swim in the sparkling indoor pool with whirlpool. Meet friends and relax by the fireplace in the inviting atrium lobby, where you can enjoy our complimentary Evening Reception with complimentary beverages* and appetizers. ... more less
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