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“Terrific staff and very nice dining experience”

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Crowne Plaza Hotel Englewood
Ranked #1 of 1 Hotels in Englewood
Port Orchard, Washington
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrific staff and very nice dining experience”
Reviewed 21 November 2013

I recently stayed for a second time at the Crown Plaza Hotel in Englewood while in the area on business. This is really a gem of a hotel and the highlights are easily the helpful front desk staff and the very nice restaurant, Blue City Grille. The hotel staff go out of their way to accommodate their guests, from always inquiring if they can be of service, to arranging a complimentary shuttle van to nearby locations (including my work location), to arranging a car service from my work location to the airport. The restaurant service is a bit slow to get seated and initially waited on, but the food is outstanding and prices are very reasonable. Try a salad, either alone or with chicken, and you'll be amazed at the size, freshness, and variety of goodies on top! It's a bit hard to imagine why the restaurant wasn't busier when I was there, but it's really worth trying.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DGPLLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
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English first
san luis obispo, ca
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 November 2013

If your travels take you to North Jersey or nearby New York City this hotel offers a very convenient location. Parking is abundant and free ,the rooms are quiet,(during the Fall months ask for an East facing room to enjoy the fall colours). The free AM coffee in the lobby is much appreciated. We did not use the restaurant but nearby can be found many wonderful eateries.Not to be missed are the very nearby Balthazar Bakery, the Englewood Diner on Engle Street and the Greek,Mexican or Columbian restaurants on Palisades Avenue.At the hotel we found the entire staff to be exceptionally courteous,helpful and accommodating. A special kudos to Ms D Satana,the front office manager. I highly recommend this hotel .

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
1 Thank flatsaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
Reviewed 16 November 2013 via mobile

Stayed for a week on a business trip. Rooms were cleanish although I found previous occupants' rubbish under a bed so not thoroughly cleaned. Rooms were a bit old and slightly tatty but adequate and quiet. The restaurant was dimly lit which made it look uninviting - someone suggested romantic but I think otherwise! The menu was very limited and didn't change and the food heavy. Breakfast was unimaginative and the coffee not good. Staff generally fairly helpful - some more smiley than others! Bus/shuttle was a great service. Public bus to New York takes about 45 mins to centre and runs pretty regularly.

Stayed November 2013, travelled on business
Helpful?
Thank SooseW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Englewood, responded to this review, 3 December 2013
Dear SooseW,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roscommon, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 November 2013

My husband, teenage daughter and I stayed here for 6 nights from October 24th, 2013. From the moment we checked in the staff were extremely friendly and helpful. We chose the hotel due to its proximity to Manhattan, without the Manhattan prices and because we had family living in Englewood. The room was very spacious and clean and could sleep 4. We had use of the gym and swimming pool 24/7. We had breakfast each day at the hotel, and every morning there was a large variety of food available. Five choices of cereal, various types of breads and pastries, fresh fruit, yoghurt, eggs, bacon, sausage, pancakes, the choice was immense. We always found the staff at breakfast to be cheerful and friendly. The reception staff were most helpful and always ready to answer our many questions! The free wifi was an added bonus for our teenage daughter! We did not use the hotel transport but chose to walk to the bus stop to get the bus into Manhattan, it is only a short distance away. The trip on the express bus into Manhattan cost 4.70 and took about 45 minutes and left you in the centre of Manhattan at 42nd Street. We ate in the diner across the road one evening and had a nice meal there, we never ate in the hotel in the evening. Overall I would recommend this hotel to anyone looking for a friendly, clean and close to Manhattan with good transport links and great proximity to the Paramus Park Mall outlets.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank woodside26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, India
Level Contributor
103 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 27 October 2013

I stayed at the Crowne Plaza for couple of nights when visiting my offices in Teaneck. The rooms are spacious, but look old. One expects much better from a Crowne Plaza. Otherwise the room had all the amenities for a business traveler. Free Wi-Fi was very useful. The room I had was quiet and had a great view.
The breakfast was very good, plenty of choice and options.
The staff - reception, housekeeping and the restaurant - all were very friendly and helpful.
They offer a shuttle drop to nearby places within two miles - that was very convenient.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nvenky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossy S, Manager at Crowne Plaza Hotel Englewood, responded to this review, 6 November 2013
Thank you for your great comments and provide us with information in regards to your recent stay with us. On behalf of the hotel management and staff I wish to thank you for your kind comments.
We constantly strive to improve our services and it is always refreshing to receive positive comments from our guests. Undoubtedly, there is always room for improvement and we thank you for assisting us towards that goal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklin Square, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2013

My husband and I stayed at this hotel because our infant son had to be transferred to Columbia Presbyterian's Children's Hospital, from a Long Island hospital, where we live. We needed be close to the hospital, but didn't want to pay NYC hotel rates, since it would be a long stay. The employees of this hotel...shuttle drivers, front desk, restaurant staff, cleaning staff...were fantastic. The compassion, kindness, and high level of hospitality surpassed our expectations. I hope that future guests read this review...but also the management of this hotel. It is life changing to go through such a traumatic event as a parent, with a sick child, and to have your faith in human beings be restored. This experience has brought out the genuine goodness in people...and that includes the staff of this hotel. Management should be proud of their employees!

Thank you to the staff of the Crowne Plaza Hotel Englewood for your compassion and kindness!!!

  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank Melissa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossy S, Manager at Crowne Plaza Hotel Englewood, responded to this review, 6 November 2013
Dear Melissa O, Thank you so much for your review of our hotel. I am pleased to hear you and your husband enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our entire staff. Thank you again from all of us here at the Crowne Plaza Englewood and we are looking forward for the opportunity to serve you again in the future.
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NY State
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 17 September 2013

We were getting married in the area and needed a place to stay the night before, and a place to recuperate the day after.

This hotel is nothing special to look at, but is clean, quiet and very comfortable. The front desk was incredibly helpful and when they couldn't provide what I needed, they had a suitable alternative.

My husband and step-daughter LOVED the heated pool--an important thing for people who are always cold!

We did attempt to have breakfast in their dining room, but upon realizing we had things to do (like, get beautified for the wedding!)--our server, Zoila, was sympathetic and cancelled our order so that we could bolt back upstairs to our rooms.

All in all, a pleasant stay and a place I would consider going back to for a short weekend getaway.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emsmandms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossy S, Reservations Supervisor at Crowne Plaza Hotel Englewood, responded to this review, 18 September 2013
Thank you for taking the time to leave such comprehensive feedback about your stay with us. We are glad that you were able to enjoy a quiet and relaxing stay with us and that you feel you received great service. It's something our staff takes great pride in.
We are sorry you were unable to sample the food at our Blue City Grill restaurant, we hope you will come back and stay with us sometime in the future so you can try it out!
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Additional Information about Crowne Plaza Hotel Englewood

Property: Crowne Plaza Hotel Englewood
Address: 401 South Van Brunt St, Englewood, NJ 07631-4604
Phone Number:
Region: United States > New Jersey > Englewood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Englewood
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel Englewood 3.5*
Number of rooms: 194
Official Description (provided by the hotel):
You ve just found Englewood s best kept secret! Located right off Route 4 and minutes from downtown Manhattan, the Crowne Plaza Englewood provides the perfect blend of comfort, convenience and service. Visit the many fine restaurants and shops of downtown Englewood. Take in a show at Bergen Performing Arts Center. Catch the game at Yankee Stadium, Citi Field or the Izod Center. Visiting New York City? New Jersey Transit bus transportation is only a few blocks away. Successful meetings start here! We are close to many corporations such as: Unilever, Samsung, LG Electronics, Staples, Cognizant and CareOne. Ready to relax after a big day? Settle into one of the spacious guest rooms at this first-class Englewood New Jersey hotel - with stylish furnishings and features that evoke the comforts of home. Unwind in our large heated swimming pool, or work out in our fully equipped exercise room. Planning a wedding or social event? Our on site catering staff is at your service, ready to create the perfect ambiance for every occasion. Experience unsurpassed elegance at this contemporary-style hotel in Northern New Jersey, where you'll find a variety of services. ... more   less 
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Also Known As:
Crowne Plaza Englewood
Englewood Crowne Plaza

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