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“Won't go here anymore, even though the bagels are good.”

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Ranked #28 of 85 Restaurants in Ewing
Cuisines: Deli
Restaurant details
Reviewed 21 April 2014

I've been getting my bagels from here for about 3-4 years now. During my last visit, I witnessed the owner/manager blatantly disrespecting a customer. The customer had called in an order, but the order was not prepared. A minute later, a woman entered the store to return the wrong sandwich she received (that of the first customer). The manager took the old, returned sandwich and attempted to charge the first customer full price for it. When the customer questioned this, the owner/manager replied "Sir, I did not charge you for the sandwich, only for your newspaper." This was clearly not the case, as the newspaper was 50 cents and the manager gave him $15 change from a $20 bill. When called out on this by the customer, the manager LAUGHED in his face, like "You got me". Then he proceeded to tell the customer that he hardly ever makes mistakes, and the customer should appreciate HIS level of service. The customer kept his cool but was obviously frustrated, and requested a new sandwich as his son was waiting in the car. Then we both looked at each other like "I'm never coming HERE again." I worked in the food service industry in the past, and in situations like these the customer is always right. On principle, I will not go back to this store. I hope they realize this and change their attitude.

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4  Thank CJ962003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 8 of 8 reviews

Reviewed 15 March 2013 via mobile

Listen to me this place has the best fluffiest big fresh tasty bagels !!! Egg n French toast my Fav !!! Pumpernickel too Fresh lunch meats n breakfast lunch sandwiches named after famous people lol

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Thank Iknowhatuwant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2012

This a great little deli. Wonderful, fresh sandwiches and wraps. The best Bagels in Ewing!
Good service. Some tables to eat there. A lot of take-outs. Highly recommend.

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Thank JMCS817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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