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“Disappointed!”

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Hyatt Place Fair Lawn Paramus
Ranked #1 of 1 Hotels in Fair Lawn
Certificate of Excellence
Manvel, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed!”
Reviewed 30 October 2011

Been to Hyatt place before a lot of times and loving them so much but this one is a shocking experience. Staff not friendly. Location is terrible. Taxi for one mile is $20.00. Hyatt shuttle is for workers only? Or who work in the area? Taxi to the La Guadia airport is $125.00 coz you have to pay the toll one is $13.00 and the second one is $12.00. You love the smell when you enter the hotel but when you enter the room it's smelled liked an old apartment.

If you plan on going to NY for pleasure Id rather pay more with nice location with access to subway train where you don't have to pay a taxi and a more friendly staff.

Room Tip: Do not ignore the reviews like I did. Call the hotel to see if you hear a friendly voice. Ask quest...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denden_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPFLSales, Director of Sales at Hyatt Place Fair Lawn Paramus, responded to this review, 1 November 2011
Dear Denden_11,

Thank you for your comments regarding your stay at the Hyatt Place in Fair Lawn, NJ. We look forward to the opportunity to host you again in the future and provide you with the Hyatt experience that you are accustomed to. The hotel does offer compliementary shuttle service for our guests to corporate locations from Monday-Friday from 8am to 6pm based on availability and advanced reservations are required. For all additional transportation needs, we do recommend independent drivers from the area. In the future, if you do require transportation for a budgeted cost, please contact us and we will be more than happy to assit you.

Warmest Regards,
Director of Sales
Hyatt Place Fair Lawn, NJ
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415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
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English first
Washington DC, District of Columbia
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 October 2011

I really like Hyatt Place properties, and when I had to travel recently to New York for work and couldn't find a hotel with decent reviews on my office's budget, I decided to stay across the river in Paramus.

This hotel is much like other Hyatt Place properties on the inside. The rooms are large and are in very good shape. Housekeeping is good and everything is very clean. The staff are friendly.

The one downside is that this is not an ideal location. It would be hard to walk to any of the nearby restaurants to eat, and if you are on the front of the property there can be a lot of road noise.

I also found that the internet is pretty slow overall. Other than that, the beds are comfortable and I really liked having a couch to spread out on instead of having to watch TV in bed.

If you are going to New York for work or you are on a budget and need to stay in NJ, this is a nice alternative to staying in Jersey City or Newark. Traffic to the GW bridge can be brutal in the morning however, so I would try to avoid rush hour!

Overall, I would definitely recommend the property - and a room on the back side of the house!

Room Tip: Definitely ask for a room on the back of the property as the front faces a very busy road.
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brusselsdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
Level Contributor
201 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 23 September 2011

There is a Hyatt Place near the airport in Atlanta that I love, mostly because the rooms are so big and it is a GREAT value. This one did not measure up. It was overpriced (think almost $200 for one night), hard to find (GPS gave the wrong directions), the area wasn't anything special and the rooms are a lot smaller than the one in Atlanta. The rooms are also older and the bathroom is so small that the door almost touches the toilet when you open it! It was clean but I certainly don't feel like it was at all worth the money it cost to stay there. Sorry.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AEW86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPFLSales, Director of Sales at Hyatt Place Fair Lawn Paramus, responded to this review, 26 September 2011
Dear Allyson,
Thank you for your feedback regarding the Hyatt Place in Fair Lawn. I will share your comments with the managment staff and please let us know if you are planning to stay with us again in the future.

For anyone consulting this review, please search our former Hotel name "Amerisuites" if Hyatt Place Fair Lawn is not an option. Also, the address 41-11 Broadway, Fair Lawn, NJ is the most accurate address to use with GPS due to the local mapping. We are located next door to the River Palm Restaurant in Fair Lawn, NJ.

Warmest Regards,
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 September 2011

Pros: good-sized room, good value, clean, good amenities (free wifi, breakfast, pool, fridge)
Cons: loud motors in room (bathroom fan, fridge), mediocre service, tricky to get into parking lot

Overall, the experience was fine, and I would stay there again. Nothing special, but you get a lot for a reasonable price.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank taub47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 September 2011

Just two things: at 8:30 in the morning my brother and I (and about 6 other people) waited for coffee in the breakfast area for about 20 min. Not sure about other people, but we had to leave without it. The night before, we were in the process of checking in after a long day in the city dying to get to our room. In the middle (!) of the checkout front desk administrator left the desk two times and answered 3 phone calls trying to sort out someone's shuttle schedule, and accepted payment for a bottle of water from a guest who happened to show up. All with us standing right in front of him waiting for our keys. The rest of the stay was more or less fine.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank denismass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPFLSales, Director of Sales at Hyatt Place Fair Lawn Paramus, responded to this review, 23 September 2011
Dear Denismass,
Thank you for your feedback regarding your check in process and experience at breakfast, the management and staff welcome all feedback. We will be sure to share your comments with our gallery hosts and focus our effort on expediting the check in process in the future as well as to ensure we have plenty of coffee in the morning for our guests to start their day!

Please let me know if you are planning to the return to the Hyatt Place Fair Lawn in the future.

Warmest Regards,
Director of Sales
Hyatt Place Fair Lawn, NJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
85 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 September 2011

nice hotel and facilities. Front desk not very helpful. Free breakfast was a joke. So crowded no clean bowls. Packed for the weekend unprepared for guests

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linz0718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPFLSales, Director of Sales at Hyatt Place Fair Lawn Paramus, responded to this review, 19 September 2011
Dear Blum0718,
I am sorry to hear that your experience was less than a 10 at the Hyatt Place Fair Lawn. We pride ourselves on customer service and appreciate you taking your time to write your comments.

Please let the sales department know if you are expecting to retun to the hotel in the future. We look forward to welcoming you back to the hotel!

Warmest Regards,
Hyatt Place Fair Lawn, NJ
Director of Sales
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Houston, Texas
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 September 2011

I stayed here for one night. I was pleasantly surprised when I entered the room and saw a couch, bigger than the one I have at home, in a space that was nicely decorated and clean. There was a great little area for the coffee pot, refrigerator, and sink. A very good sized desk and office space....there was a large flat screen TV on the wall, and it swiveled so you oculd either watch TV from the couch or the bed.

The bathroom consisted of a shower and toilet, and the sink was outside the physical bathroom. This was a nice feature. because I had more room t put on make-up, and style my hair.

I had a king size bed, and it was pretty comfortable. I would stay here again....

The only negative was trying to find the hotel. The GPS kept saying the destination was on the right, but in reality it was on the left, kinda tucked away. I drove by and turned around 3 times....but it was well worth it.

Room Tip: Coming from NY- the hotel is on Route 4 west
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mandi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPFLSales, Director of Sales at Hyatt Place Fair Lawn Paramus, responded to this review, 13 September 2011
Dear MBD223,
Thank you for your review of the Hyatt Place Fair Lawn. We are pleased that you enjoyed your stay with us and look forward to seeing you again!

For the future and for those reading these reviews, if the GPS mapping is not current, you can search for us under our previous hotel name "Amerisuites" in Fair Lawn or enter in "41-11 Broadway" as an address for more accurate mapping of the area.

Warmest Regards,
Hyatt Place Fair Lawn
DOS
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Additional Information about Hyatt Place Fair Lawn Paramus

Property: Hyatt Place Fair Lawn Paramus
Address: 41-01 Broadway, Fair Lawn, NJ 07410-5500
Region: United States > New Jersey > Fair Lawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fair Lawn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Fair Lawn Paramus 3*
Number of rooms: 144
Official Description (provided by the hotel):
Located just 20 minutes from New York City and 10 miles west of the George Washington Bridge, the Hyatt Place Fair Lawn/Paramus offers easy access to all of what Northern NJ and Manhattan has to offer. There is always something fun and new to do from world class shopping in Paramus, NJ or world renowned museums, sporting events, romantic dinners, or taking in a Broadway show in New York City. The Fair Lawn/Paramus hotel is situated in the heart of the “shopping capital of New Jersey”, offering easy access to the Garden State Plaza Mall, The Shops are Riverside, The Paramus Park Mall and Bergen Town Center. For avid sports and event fans, the hotel is located less than 10 miles from Giants Stadium, Meadowlands Racetrack and the IZOD Center. There are several local family orientated attractions within a close proximity to the hotel such as Van Saun Park/Bergen County Zoo and The New Jersey Children’s Museum. If traveling for business, the hotel is only a few short miles from many local companies including Becton Dickinson, Kraft, Sandvik, and Hackensack Medical Center.With our oversized sleeping rooms large enough for a long term stay or just a weekend getaway, the Hyatt Place Fair Lawn is ideal for corporate and leisure guests alike! ... more   less 
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Also Known As:
Hyatt Place Fair Lawn Paramus Hotel Fair Lawn
Hyatt Fair Lawn
Fair Lawn Hyatt
Hyatt Place Fair Lawn Paramus New Jersey

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