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“Poor Staff”

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Hampton Inn & Suites Fairfield
Ranked #1 of 5 Hotels in Fairfield
Certificate of Excellence
Reviewed 22 July 2013

Front desk staff was rude and just wanted to get us out of their hair. My brother in law had his wedding there and they messed up with the welcome baskets and then told them they could not have their scheduled brunch due to the amount of people they had staying at the hotel, even after knowing this many people would stay there for months. My mother in law had to argue for them to get a private room upstairs for people to sit in.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Hampton
Thank MRunner225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 - 427 of 534 reviews

Reviewed 17 July 2013

hotel desk and hallways were par but the restaurant area and bar area were very pleasant. Had minor issue with billing due to human error and was rectified as promised. I would recommend to anyone one of my friends, family and colleagues.

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Peter_W151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

An older facility that could use a renovation, but room was clean and well laid out, and service was excellent. Immediately worked to resolve odor problem. Breakfast excellent, and a very pleasant lobby bar open past midnight.

  • Stayed: June 2013, travelled with friends
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Review collected in partnership with Hampton
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

Great experience. Facilities were first rate as was the staff. There were several weddings taking place, so the hotel was packed and the guests a bit noisy. Even so, had a good dinner at the restaurant and enjoyed the piano bar after dinner. I recommend this hotel without hesitation.

  • Stayed: June 2013, travelled solo
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Review collected in partnership with Hampton
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

we stayed here for 1 night (fri-to-sat in june) in a wedding block in room 157. nice standard cute hotel. very fast/quick check-in and automatic check-out. wedding rate was $125/night which i thought was a touch high, but they had 4-5 other weddings there that night/weekend too!

we had a 1-king bedroom, nice firm bed. bathroom was nice with good water pressure in sink and okay in shower (really high shower head - great for tall people!). we def stayed next door to guests who were part of weddings/up late, but you heard NO noise once you were in your room! sign in bathroom said they could provide toiletries if you forgot them (like toothpaste/brush, shaving stuff, etc.)

bar in lobby was open until about 2am i think. a drink/cocktail there was about $7.

free breakfast until 10am (altho the food stayed out until 11am) - hot food: scrambled eggs, sausage patties, hash browns, waffle makers, oatmeal, coffee/tea / cold food: fruit, muffins, bagels, juices, cereal.

google maps took us out of the way for 10min when driving here, it's bc you can't make a left into the hotel off the road (there's no opening in the divider) which is annoying. just FYI.

  • Stayed: June 2013, travelled with friends
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Thank Sk8ter1916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

Stayed in this hotel for one night recently for a friends wedding. The lobby and bar area is very nice, the room was a double and was comfortable but nothing special.

The part that was a problem is the next morning, when I went to take a shower, I noticed the showed had not been cleaned and had a big black hairball floating in the drain as well as hairs all over the tub. I called the front desk and while they couldn't give me another room, they did offer to come up and clean it. At this point, I didn't care to wait and decided to just leave and shower at home. For the price of this hotel, this is unacceptable.

There are signs all over the hotel advertising how clean the sheets are, they should focus on the tubs next.

I've stayed in the nearby crowne plaza, the rooms are nicer and I never had a cleanliness concern.

  • Stayed: June 2013, travelled with friends
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Thank klrak579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013

I will stay here again if I'm in New Jersey again, everything was wonderful from the Front desk staff to the Houseman. Breakfast was very good, bedding and room were as clean as you can get access was easy, close to allot of fun things to do, and very close to downtown New York

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Hampton
Thank Samuel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Fairfield

Address: 118 US Highway 46, Fairfield, NJ 07004-3217
Phone Number:
Region: United States > New Jersey > Fairfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Fairfield
Price Range: £146 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Fairfield 3*
Number of rooms: 154
Official Description (provided by the hotel):
Our hotel features 154 newly renovated rooms, a state-of-the-art fitness center, an indoor heated pool with whirlpool, and free high-speed wireless Internet access. We serve a complimentary hot and cold breakfast daily and provide complimentary local shuttle service. Pets are not allowed at this property. Our in-house restaurant, Calandra's Mediterranean Grill, is located in our lobby and features a lobby bar. We serve lunch and dinner daily and offer room service. We have private meeting and banquet rooms that are ideal for corporate and social events. ... more   less 
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Also Known As:
Hampton Inn & Suites Fairfield Hotel Fairfield
Hampton Inn And Suites Fairfield
Hampton Inn Fairfield
Fairfield Hampton Inn

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